Please Help. Cannot remove downloader virus

[deano12345]

Hello,
I keep getting a norton alert popping up telling me that I have the downloader virus located at C:\WINDOWS\TEMP\tmp5C9E.tmp
The number tmp5C9E keeps changing, yesterday it was 33, 45, 46 etc.,.
I have run Spybot, norton and other stuff but nothing seems to work.
I would really appreciate some help as I am a rank amateur and don't have a clue as to what to do next.
I will send my Hijack this log and thank you in advance for your help.
Also my computer has slowed down a lot and is acting a little strange like not allowing me on to certain pages etc.,

Logfile of HijackThis v1.99.1
Scan saved at 11:10:54, on 01/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\FASTDE~1\FAST2.EXE
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearch.exe
C:\WINDOWS\SYSTEM32\sistray.exe
C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearchIndexer.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [FAST Defrag] C:\PROGRA~1\FASTDE~1\FAST2.EXE -tray
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearch.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\SYSTEM32\sistray.exe
O4 - Global Startup: TeleSA.lnk = C:\Program Files\AVer Teletext\AVerSA.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0000.1082\en-gb\msntb.dll/search.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-gb\msntabres.dll/229?ac1537906d8e4492a89d11f6795d2e1e
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-gb\msntabres.dll/230?ac1537906d8e4492a89d11f6795d2e1e
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1147706307343
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by103fd.bay103.hotmail.msn.com/activex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{E04FDE82-D487-4F9E-9697-F1F047CABE1B}: NameServer = 212.67.120.148 212.67.96.129
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: CAISafe - Unknown owner - DESKTOP\eTrust EZ Antivirus\ISafe.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: GhostStartService - Unknown owner - C:\PROGRA~1\NORTON~1\NORTON~1\GHOSTS~2.EXE (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VET Message Service (VETMSGNT) - Unknown owner - DESKTOP\eTrust EZ Antivirus\VetMsg.exe (file missing)

:eek:

[shelf life]

hi deano12345,

i would start by downloading, updating and running ewido antispyware. a 30 day version. after it runs save the report it generates to your desktop. if things dont improve any with your computer post the saved ewido report back here in your reply. you can edit out the cookies from the report if theres alot of them.

http://www.ewido.net/en/download/

shelf life

[deano12345]

Hi shelf life,
Thankyou for replying to me so quickly.
Here is the ewido report that you requested.
My computer has now slowed down to a snails pace.:sick:
---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 19:42:22 01/10/2006

+ Scan result:



C:\Documents and Settings\lcc\Cookies\lcc@adopt.euroclick[1].txt -> TrackingCookie.Euroclick : Cleaned with backup (quarantined).
C:\Documents and Settings\lcc\Cookies\lcc@ad.yieldmanager[2].txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).


::Report end

Thanks once again for your time shelf life and I do hope you can catch the little critter:rolleyes:
kind regards,
deano12345

[shelf life]

hi deano12345,

that ewido report isnt much of anything. other than what norton tells you can you give me some more clues like page redirects, popups, virus/security icon warnings?
does norton tell you anything more than virus downloader?

this is all so we have a starting point and not just start trying a bunch of solutions. if you can provide more info, great if not we will try some things.

in the mean time you might want to try ATFcleaner. after you get it, click on select all, then empty selected.

http://rds.yahoo.com/_ylt=A0geuo06JyBFLbYAlPdXNyoA;_ylu=X3oDMTE2aHVrcjV1BGNvbG8DZQRsA1dTMQRwb3MDMQRzZWMDc3IEdnRpZANpMDIxXzQ3/SIG=123lbo5ev/EXP=1159821498/**http%3a//www.atribune.org/ccount/click.php%3fid=1

[deano12345]

Hi shelf life,
I'm sorry that I don't have any more information, only the constant virus alert from norton. I've just cleaned everything out with ATF, but it's still there.
I don't have any pop-ups but sometimes the page that I am viewing gets redirected to the previous one, although this has been very rare. Otherwise all is fairly ok except for the speed, which is now down to something like 10% of normal.
I have cleaned it in safe mode and norton says it's gone but when I reboot in normal it reappears. Nothing else has detected it other than norton.
Thanks once again shelf life in anticipation.
deano12345. :sick:

[deano12345]

Hi shelf life,
I'm sorry that I don't have any more information, only the constant virus alert from norton. I've just cleaned everything out with ATF, but it's still there.
I don't have any pop-ups but sometimes the page that I am viewing gets redirected to the previous one, although this has been very rare. Otherwise all is fairly ok except for the speed, which is now down to something like 10% of normal.
I have cleaned it in safe mode and norton says it's gone but when I reboot in normal it reappears. Nothing else has detected it other than norton.
Thanks once again shelf life in anticipation.
deano12345. :sick:

[deano12345]

Hi shelf life,
I'm sorry that I don't have any more information, only the constant virus alert from norton. I've just cleaned everything out with ATF, but it's still there.
I don't have any pop-ups but sometimes the page that I am viewing gets redirected to the previous one, although this has been very rare. Otherwise all is fairly ok except for the speed, which is now down to something like 10% of normal.
I have cleaned it in safe mode and norton says it's gone but when I reboot in normal it reappears. Nothing else has detected it other than norton.
Thanks once again shelf life in anticipation.
deano12345. :sick:

[shelf life]

hi deano12345,

ok thanks for the info. you only need one antivirus app, two is not better than one in this case. i would remove one via the add/remove programs panel.

lets try running your apps in safe mode as well as get a report from ewido in safe mode. first i would check for any updates to ewido.

next boot your computer into safe mode. you reach safe mode by tapping the f8 key during a computer reboot. chose the first option from the list, safe mode.

once in the safe mode desktop run ewido and save the report it generates. run norton and spybot also, and atf cleaner
while in safe mode also you might as well see if you can locate the C:\WINDOWS\TEMP dir and then delete what you can. after all that reboot computer normally and post the ewido report.

you might also try a online scan or two at one of these:

BitDefender Free Online Virus Scan
http://www.bitdefender.com/scan/licence.php
check AutoClean under Scan Options.

Panda ActiveScan
http://www.pandasoftware.com/products/activescan?NRMODE=Published&NRORIGINALURL=%2factivescan&NRNODEGUID=%7b3B202047-35D4-4DA2-B310-B1DBEC2971F2%7d&NRCACHEHINT=Guest

Kaspersky virus scanner
http://www.kaspersky.com/virusscanner

Housecall at TrendMicro
http://housecall.trendmicro.com/housecall/start_corp.asp
check Auto Clean.

F-Secure virus scanner
http://support.f-secure.com/enu/home/ols.shtml


eTrust Antivirus Web Scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

i have to go out of town for a few days, so if you dont hear back real soon from me, hang in there.

shelf life

[deano12345]

Hi shelf life,
so sorry for my delay in coming back to you, but you can probably guess why !! I've had a terrible week with my computer:sad:
Anyhow I'm back on the internet and can proceed.
I've done exactly what you said in your last post shelf life. ewido didn't pick anything up again but I shall post it per your request.
My latest problems arose when I downloaded kaspersky, it may be of interest to you.
I did a free scan and kaspersky picked up the trojan so I thought why not download the 30 day trial anti virus and let it clean my computer.
I disabled norton first, as you said two anti virus apps is not good. My problems went through the roof as nothing worked. :oops:
I eventually got it working through safe mode and a lot of luck, as I'm an amateur with the computer.
I am now back to square 1, with the virus still here,(and relieved and happy!!!).
Thanks for your help in anticipation shelf life,
deano12345 :)

[deano12345]

sorry I did't post the ewdo report shel life, darned computer froze and went silly on me again.
For what it's worth here it is anyway :)

---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 11:12:41 09/10/2006

+ Scan result:



Nothing found.


::Report end

[shelf life]

hi deano12345,

iam scratching my head over this one, dont see any clues in the hjt or ewido log.

I disabled norton first,
you need to uninstall them via the add/remove programs panel, unless thats what you did. you have norton, avg and kapersky. i would uninstall two of them, then reboot computer. which one? choice is yours.

there is a "trojan downloader" making the rounds so we can try something, requires another download:

Download SmitfraudFix (by S!Ri) to your Desktop.
SmitfraudFix by S!Ri
http://siri.urz.free.fr/Fix/SmitfraudFix.zip

Open the SmitfraudFix folder on your desktop and double-click smitfraudfix.cmd

* Select option #1 - Search by typing 1 and press Enter

after the search a text file will open, please save that file somewhere so you can find it.
exit the smitfraudFix window by typing Q at the prompt.

then post that saved smitfraud log along with a new hjt scan in your next reply please.

shelf life

[deano12345]

Hi shelf life,
I had already used add/remove to delete avg and kaspersky.
I downloaded smitfraud but I can't open it up.
A box appears and says " Process.exe file missing. Unzip all the archive in a folder". I've tried real hard but can't open it. What am I doing wrong??
I will post a new hjt log.
Thankyou shelf life,
deano12345

Logfile of HijackThis v1.99.1
Scan saved at 12:31:56, on 10/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\PROGRA~1\FASTDE~1\FAST2.EXE
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearch.exe
C:\WINDOWS\SYSTEM32\sistray.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearchIndexer.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\DAP\DAP.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Documents and Settings\lcc\My Documents\My Completed Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [FAST Defrag] C:\PROGRA~1\FASTDE~1\FAST2.EXE -tray
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearch.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\SYSTEM32\sistray.exe
O4 - Global Startup: TeleSA.lnk = C:\Program Files\AVer Teletext\AVerSA.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0000.1082\en-gb\msntb.dll/search.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-gb\msntabres.dll/229?ac1537906d8e4492a89d11f6795d2e1e
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-gb\msntabres.dll/230?ac1537906d8e4492a89d11f6795d2e1e
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1147706307343
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by103fd.bay103.hotmail.msn.com/activex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{E04FDE82-D487-4F9E-9697-F1F047CABE1B}: NameServer = 212.67.120.148 212.67.96.129
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: CAISafe - Unknown owner - DESKTOP\eTrust EZ Antivirus\ISafe.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: GhostStartService - Unknown owner - C:\PROGRA~1\NORTON~1\NORTON~1\GHOSTS~2.EXE (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VET Message Service (VETMSGNT) - Unknown owner - DESKTOP\eTrust EZ Antivirus\VetMsg.exe (file missing)

[deano12345]

Hi shelf life,
I'm so sorry, I forgot to tell you something which could be really important(or not??)
When I used kaspersky scanner it found the downloader NSIS. It was then that I downloaded their anti virus. That scan took off the trojan but messed my computer up. I don't know if NSIS is important information but maybe it will help somewhere? Also I looked up NSIS and it said it was the virus,
Win32.IstBar. Unfortunately I don't know what this means but hope it helps.
I don't want to use kaspersky again after my bad experience, although it was the one that gave me the most information.
thanks again,
deano12345

[shelf life]

hi deano12345,

ok thanks for the info. that was helpful. look in your add/remove programs panel and uninstall these if present:
MS AUpdate or MS Updates or ISTbar or any tool bar that you dont recogonize or you didnt install yourself

norton has a istbar removal tool on there website, it may not be current. your computer running any better than before?
http://securityresponse.symantec.com/avcenter/FxIstbar.exe

that DAP you use (Download Accelerator Plus) the free version i think is ad supported.
-------------------------------------------------
the smitfraud fix is a zipped (compressed) file. it has to be "unzipped" to install to its own folder XP has a built in utility for that.

can install it either of two ways:

when you double click the smitfraudfix folder you downloaded, over on the left of the new window you should see under "folder Tasks" extract all files, a wizard will open, click next, then next again, then finish. you should see a smitfraudFix folder on your desktop now. double click the folder to open and click the gear looking icon to start smitfraud.

assuming the smitfraudFix folder you downloaded is on your desktop:
right click on a empty area on your desktop and select>New>folder. rename it what you want or keep it as new folder (the default name).
next doubleclick the downloaded smitfraud folder so you can see all the icons inside, move or resize the window so you can see the new folder you just made on the desktop. drap and drop each icon from the smitfraud folder to the new folder you made. when done close the window and double click the new folder that you moved all the icons to. click the gear looking icon to launch smitfraud.
not very good at giving directions. run the first option "clean" if you get it installed.

shelf life

[deano12345]

Hi shelf life thanks for the info on smitfraud, it's hard as a novice but enjoyable learning all this stuff :)
Here is my smitfraud log and a new hjt log. I haven't done anything with smitfraud. I'll wait for your reply.
many thanks again
deano12345.SmitFraudFix v2.104

Scan done at 12:57:05.65, 11/10/2006
Run from C:\Documents and Settings\lcc\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

C:\WINDOWS\system32\migicons.exe FOUND !
C:\WINDOWS\system32\ot.ico FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\lcc


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\lcc\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\lcc\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{64ba30a2-811a-4597-b0af-d551128be340}"="AppManager"



»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32


»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» EndSmitFraudFix v2.104

Scan done at 12:57:05.65, 11/10/2006
Run from C:\Documents and Settings\lcc\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

C:\WINDOWS\system32\migicons.exe FOUND !
C:\WINDOWS\system32\ot.ico FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\lcc


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\lcc\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\lcc\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{64ba30a2-811a-4597-b0af-d551128be340}"="AppManager"



»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32


»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

Logfile of HijackThis v1.99.1
Scan saved at 13:21:34, on 11/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearch.exe
C:\WINDOWS\SYSTEM32\sistray.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearchIndexer.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\lcc\My Documents\My Completed Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearch.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\SYSTEM32\sistray.exe
O4 - Global Startup: TeleSA.lnk = C:\Program Files\AVer Teletext\AVerSA.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0000.1082\en-gb\msntb.dll/search.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-gb\msntabres.dll/229?ac1537906d8e4492a89d11f6795d2e1e
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-gb\msntabres.dll/230?ac1537906d8e4492a89d11f6795d2e1e
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1147706307343
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by103fd.bay103.hotmail.msn.com/activex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{E04FDE82-D487-4F9E-9697-F1F047CABE1B}: NameServer = 212.67.120.148 212.67.96.129
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: CAISafe - Unknown owner - DESKTOP\eTrust EZ Antivirus\ISafe.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: GhostStartService - Unknown owner - C:\PROGRA~1\NORTON~1\NORTON~1\GHOSTS~2.EXE (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VET Message Service (VETMSGNT) - Unknown owner - DESKTOP\eTrust EZ Antivirus\VetMsg.exe (file missing)

[shelf life]

hi deano12345,

ok good job.
what we will do is continue on with the rest of the smitfraud fix. in SAFE MODE. i would copy/paste the rest of this into notepad and save it as a text file (.txt) to your desktop or someplace where you can easily find it in safe mode. Also check for anyupdates to ewido before rebooting.

to reach safe mode you tap the f8 key during a computer restart. normally you would tap it a few times after the splash screen comes up and before windows loads up.
from the list of options, chose the first one safe mode (without networking).
once you get to the safe mode desktop:

these options may be different in IE 7.0, poke around see if you can find them:

# Click Start, click Control Panel, and then double-click Internet Options.
# On the General tab, click Delete Files under Temporary Internet Files.
# In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
# On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
# Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
# Click OK.

Go to Start > Run and type:cleanmgr. Windows will scan. When done check these 3 and press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin


click the smitfraudfix folder and double click the gear looking icon to start smitfraudFix.
this time start with the 2nd option "clean" then enter
when prompted to clean the registry type y (for yes)then enter
computer may reboot to finish the clean.
quit smitfraud, now run ewido.

rescan and post anew hjt log please. shelf life

[deano12345]

Hi shelf life,
I did what you asked in our last conversation. Alas when I rebooted good ole downloader popped back up on norton virus alert. Ewido didn't pick anything up. I shall post you my new hjt log, also smitfraud scan.
Thanks shelf life for your continuoing help with this problem,
deano12345

Logfile of HijackThis v1.99.1
Scan saved at 12:33:16, on 12/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearch.exe
C:\WINDOWS\SYSTEM32\sistray.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearchIndexer.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\lcc\My Documents\My Completed Downloads\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearch.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\SYSTEM32\sistray.exe
O4 - Global Startup: TeleSA.lnk = C:\Program Files\AVer Teletext\AVerSA.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1147706307343
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by103fd.bay103.hotmail.msn.com/activex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{E04FDE82-D487-4F9E-9697-F1F047CABE1B}: NameServer = 212.67.120.148 212.67.96.129
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: CAISafe - Unknown owner - DESKTOP\eTrust EZ Antivirus\ISafe.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: GhostStartService - Unknown owner - C:\PROGRA~1\NORTON~1\NORTON~1\GHOSTS~2.EXE (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VET Message Service (VETMSGNT) - Unknown owner - DESKTOP\eTrust EZ Antivirus\VetMsg.exe (file missing)

SmitFraudFix v2.109

Scan done at 11:16:27.09, 12/10/2006
Run from C:\Documents and Settings\lcc\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600]  Windows_NT
Fix run in safe mode

++++++++++++++++++++++++ Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{64ba30a2811a4597b0afd551128be340}"="AppManager"


++++++++++++++++++++++++ Killing process


++++++++++++++++++++++++ Generic Renos Fix

GenericRenosFix by S!RiScan done at 11:16:27.09, 12/10/2006



++++++++++++++++++++++++ Deleting infected files

C:\WINDOWS\system32\migicons.exe Deleted
C:\WINDOWS\system32\ot.ico Deleted

++++++++++++++++++++++++ Deleting Temp Files


++++++++++++++++++++++++ Registry Cleaning

Registry Cleaning done.

++++++++++++++++++++++++ After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


++++++++++++++++++++++++ End

[shelf life]

hi deano12345,

sorry for the delay, booting problems.
still getting the warning from norton, is your computer running any better at all?
lets try silent runners for any clues;

Please RIGHT-CLICK HERE (http://www.silentrunners.org/Silent%20Runners.vbs) to download Silent Runner's.
Save it to the desktop.
Run Silent Runner's by doubleclicking the "Silent Runners" icon on your desktop.
You will receive a prompt:
Do you want to skip supplementary searches?
click NO
You will see a text file appear on the desktop - it's not done, let it run (it won't appear to be doing anything!)
Once you receive the prompt All Done!, open the text file on the desktop, copy that entire log, and paste it here.
*NOTE* If you receive any warning message about scripts, please choose to allow the script to run.

shelf life

[deano12345]

Hi shelf life,
thanks for your reply.
here is the silent runner log.

"Silent Runners.vbs", revision 49, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"STManager" = ""C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b" ["THOMSON"]
"swg" = "C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe" ["Google Inc."]
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"WinampAgent" = "C:\Program Files\Winamp\winampa.exe" [null data]
"SystemTray" = "SysTray.Exe" [MS]
"SpeedTouch USB Diagnostics" = ""C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon" ["THOMSON Telecom Belgium"]
"SoundMAXPnP" = "C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe" ["Analog Devices, Inc."]
"SoundMAX" = ""C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray" ["Analog Devices, Inc."]
"SiSPower" = "Rundll32.exe SiSPower.dll,ModeAgent" [MS]
"QuickFinder Scheduler" = ""C:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE"" ["Novell, Inc., c/o Corel Corporation Limited"]
"BluetoothAuthenticationAgent" = "rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent" [MS]
"TkBellExe" = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot" ["RealNetworks, Inc."]
"LoadPowerProfile" = "Rundll32.exe powrprof.dll,LoadCurrentPwrScheme" [MS]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"iTunesHelper" = ""C:\Program Files\iTunes\iTunesHelper.exe"" ["Apple Computer, Inc."]
"Windows Defender" = ""C:\Program Files\Windows Defender\MSASCui.exe" -hide" [MS]
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe"" ["Symantec Corporation"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{4A368E80-174F-4872-96B5-0B27DDD11DB2}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SpywareGuardDLBLOCK.CBrowserHelper"
\InProcServer32\(Default) = "C:\Program Files\SpywareGuard\dlprotect.dll" [null data]
{A8F38D8D-E480-4D52-B7A2-731BB6995FDD}\(Default) = "NAV Helper"
-> {HKLM...CLSID} = "CNavExtBho Class"
\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
{AA58ED58-01DD-4d91-8333-CF10577473F7}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Google Toolbar Helper"
\InProcServer32\(Default) = "c:\program files\google\googletoolbar1.dll" ["Google Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{5b4dae26-b807-11d0-9815-00c04fd91972}" = "Menu Band"
-> {HKLM...CLSID} = "Menu Band"
\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{8278F931-2A3E-11d2-838F-00C04FD918D0}" = "Tracking Shell Menu"
-> {HKLM...CLSID} = "Tracking Shell Menu"
\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{E13EF4E4-D2F2-11d0-9816-00C04FD91972}" = "Menu Site"
-> {HKLM...CLSID} = "Menu Site"
\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{ECD4FC4F-521C-11D0-B792-00A0C90312E1}" = "Menu Desk Bar"
-> {HKLM...CLSID} = "Menu Desk Bar"
\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{D82BE2B0-5764-11D0-A96E-00C04FD705A2}" = "IShellFolderBand"
-> {HKLM...CLSID} = "IShellFolderBand"
\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{0E5CBF21-D15F-11d0-8301-00AA005B4383}" = "&Links"
-> {HKLM...CLSID} = "&Links"
\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{7487cd30-f71a-11d0-9ea7-00805f714772}" = "Thumbnail Image"
-> {HKLM...CLSID} = "Thumbnail Image"
\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{450D8FBA-AD25-11D0-98A8-0800361B1103}" = "MyDocs Folder"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{2E9D3540-211C-11d0-A5F2-00A0248C37BE}" = "Nero Shell Extension Property Sheet"
-> {HKLM...CLSID} = "Nero Shell Extension Property Sheet"
\InProcServer32\(Default) = "C:\Program Files\Ahead\nero\neroshx.dll" ["Ahead Software AG"]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\PROGRAM FILES\WINRAR\rarext.dll" [null data]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {HKLM...CLSID} = "iTunes"
\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Computer, Inc."]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {HKLM...CLSID} = "RealOne Player Context Menu Class"
\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
"{13E7F612-F261-4391-BEA2-39DF4F3FA311}" = "Windows Desktop Search"
-> {HKLM...CLSID} = "Windows Desktop Search"
\InProcServer32\(Default) = "C:\Program Files\MSN Toolbar Suite\EXT\02.05.0001.1119\en-gb\msnlExt.dll" [MS]
"{97090E2F-3062-4459-855B-014F0D3CDBB1}" = "MSN Deskbar"
-> {HKLM...CLSID} = "MSN Search Deskbar"
\InProcServer32\(Default) = "C:\Program Files\MSN Toolbar Suite\DB\02.05.0000.1082\en-gb\deskbar.dll" [MS]
"{1CE2AA40-1317-11D3-9922-00104B0AD431}" = "CA_AntiVirus"
-> {HKLM...CLSID} = "CA_AntiVirus"
\InProcServer32\(Default) = "C:\WINDOWS\avshlext.dll" ["Computer Associates International, Inc."]
"{81559C35-8464-49F7-BB0E-07A383BEF910}" = "SpywareGuard"
-> {HKLM...CLSID} = "SpywareGuard.Handler"
\InProcServer32\(Default) = "C:\Program Files\SpywareGuard\spywareguard.dll" [null data]
"{EFA24E62-B078-11d0-89E4-00C04FC9E26E}" = "History Band"
-> {HKLM...CLSID} = "History Band"
\InProcServer32\(Default) = "C:\WINDOWS\system32\shdocvw.dll" [MS]
"{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}" = "TrojanHunter Menu Shell Extension"
-> {HKLM...CLSID} = "TrojanHunter Menu Shell Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.6\contmenu.dll" [null data]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
<<!>> "{81559C35-8464-49F7-BB0E-07A383BEF910}" = "SpywareGuard"
-> {HKLM...CLSID} = "SpywareGuard.Handler"
\InProcServer32\(Default) = "C:\Program Files\SpywareGuard\spywareguard.dll" [null data]
<<!>> "{091EB208-39DD-417D-A5DD-7E2C2D8FB9CB}" = "Microsoft AntiMalware ShellExecuteHook"
-> {HKLM...CLSID} = "Microsoft AntiMalware ShellExecuteHook"
\InProcServer32\(Default) = "C:\PROGRA~1\WINDOW~4\MpShHook.dll" [MS]
<<!>> "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}" = "ewido anti-spyware 4.0"
-> {HKLM...CLSID} = "CShellExecuteHookImpl Object"
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\shellexecutehook.dll" ["Anti-Malware Development a.s."]

HKLM\Software\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
CA_AntiVirus\(Default) = "{1CE2AA40-1317-11D3-9922-00104B0AD431}"
-> {HKLM...CLSID} = "CA_AntiVirus"
\InProcServer32\(Default) = "C:\WINDOWS\avshlext.dll" ["Computer Associates International, Inc."]
DAP_Menu\(Default) = "{BED4C38B-F765-45AC-8C56-613F76BBF43E}"
-> {HKLM...CLSID} = "DAPMenuShellExt Class"
\InProcServer32\(Default) = "C:\PROGRA~1\DAP\PRIVAC~1\DAPCTX~1.DLL" ["Speedbit Ltd."]
ewido anti-spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\context.dll" ["Anti-Malware Development a.s."]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{FAD61B3D-699D-49B2-BE16-7F82CB4C59CA}"
-> {HKLM...CLSID} = "IEContextMenu Class"
\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {HKLM...CLSID} = "TrojanHunter Menu Shell Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.6\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\PROGRAM FILES\WINRAR\rarext.dll" [null data]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ewido anti-spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\context.dll" ["Anti-Malware Development a.s."]
QuickFinderMenu\(Default) = "{C0E10002-0028-0004-C0E1-C0E1C0E1C0E1}"
-> {HKLM...CLSID} = "QuickFinder Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\WordPerfect Office 11\Programs\PFSE110.DLL" ["Novell, Inc., c/o Corel Corporation Limited"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {HKLM...CLSID} = "TrojanHunter Menu Shell Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.6\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\PROGRAM FILES\WINRAR\rarext.dll" [null data]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
CA_AntiVirus\(Default) = "{1CE2AA40-1317-11D3-9922-00104B0AD431}"
-> {HKLM...CLSID} = "CA_AntiVirus"
\InProcServer32\(Default) = "C:\WINDOWS\avshlext.dll" ["Computer Associates International, Inc."]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{FAD61B3D-699D-49B2-BE16-7F82CB4C59CA}"
-> {HKLM...CLSID} = "IEContextMenu Class"
\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {HKLM...CLSID} = "TrojanHunter Menu Shell Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.6\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\PROGRAM FILES\WINRAR\rarext.dll" [null data]


Default executables:
--------------------

HKCU\Software\Classes\.bat\(Default) = (value not set)

HKCU\Software\Classes\.cmd\(Default) = (value not set)

HKCU\Software\Classes\.com\(Default) = (value not set)

HKCU\Software\Classes\.exe\(Default) = (value not set)

HKCU\Software\Classes\.hta\(Default) = "htafile"


Group Policies {GPedit.msc branch and setting}:
-----------------------------------------------

Note: detected settings may not have any effect.

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\

"NoDrives" = (REG_DWORD) hex:0x00000000
{unrecognized setting}

"NoViewOnDrive" = (REG_DWORD) hex:0x00000000
{unrecognized setting}

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System\

"DisableRegistryTools" = (REG_DWORD) hex:0x00000000
{User Configuration|Administrative Templates|System|
Prevent access to registry editing tools}

HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel\

"Colors" = (REG_DWORD) hex:0x00000000
{unrecognized setting}

HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\

"shutdownwithoutlogon" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Shutdown: Allow system to be shut down without having to log on}

"undockwithoutlogon" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Devices: Allow undock without having to log on}


Active Desktop and Wallpaper:
-----------------------------

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\system32\config\systemprofile\My Documents\2006-06-18\Color0001.BMP"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\aquarium.scr" ["Axialis Software"]

many thanks,
deano12345

[deano12345]

Hi shelf life,
sorry for yet another post but I just noticed another silent runner log on my desktop. Don't know why? but here it is. My computer is running like a dog now. Keeps freezing and closes pages on me and it's soooo slow at times :sick:
Many thanks,
deano12345

"Silent Runners.vbs", revision 49, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"STManager" = ""C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b" ["THOMSON"]
"swg" = "C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe" ["Google Inc."]
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"WinampAgent" = "C:\Program Files\Winamp\winampa.exe" [null data]
"SystemTray" = "SysTray.Exe" [MS]
"SpeedTouch USB Diagnostics" = ""C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon" ["THOMSON Telecom Belgium"]
"SoundMAXPnP" = "C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe" ["Analog Devices, Inc."]
"SoundMAX" = ""C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray" ["Analog Devices, Inc."]
"SiSPower" = "Rundll32.exe SiSPower.dll,ModeAgent" [MS]
"QuickFinder Scheduler" = ""C:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE"" ["Novell, Inc., c/o Corel Corporation Limited"]
"BluetoothAuthenticationAgent" = "rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent" [MS]
"TkBellExe" = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot" ["RealNetworks, Inc."]
"LoadPowerProfile" = "Rundll32.exe powrprof.dll,LoadCurrentPwrScheme" [MS]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"iTunesHelper" = ""C:\Program Files\iTunes\iTunesHelper.exe"" ["Apple Computer, Inc."]
"Windows Defender" = ""C:\Program Files\Windows Defender\MSASCui.exe" -hide" [MS]
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe"" ["Symantec Corporation"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{4A368E80-174F-4872-96B5-0B27DDD11DB2}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SpywareGuardDLBLOCK.CBrowserHelper"
\InProcServer32\(Default) = "C:\Program Files\SpywareGuard\dlprotect.dll" [null data]
{A8F38D8D-E480-4D52-B7A2-731BB6995FDD}\(Default) = "NAV Helper"
-> {HKLM...CLSID} = "CNavExtBho Class"
\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
{AA58ED58-01DD-4d91-8333-CF10577473F7}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Google Toolbar Helper"
\InProcServer32\(Default) = "c:\program files\google\googletoolbar1.dll" ["Google Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{5b4dae26-b807-11d0-9815-00c04fd91972}" = "Menu Band"
-> {HKLM...CLSID} = "Menu Band"
\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{8278F931-2A3E-11d2-838F-00C04FD918D0}" = "Tracking Shell Menu"
-> {HKLM...CLSID} = "Tracking Shell Menu"
\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{E13EF4E4-D2F2-11d0-9816-00C04FD91972}" = "Menu Site"
-> {HKLM...CLSID} = "Menu Site"
\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{ECD4FC4F-521C-11D0-B792-00A0C90312E1}" = "Menu Desk Bar"
-> {HKLM...CLSID} = "Menu Desk Bar"
\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{D82BE2B0-5764-11D0-A96E-00C04FD705A2}" = "IShellFolderBand"
-> {HKLM...CLSID} = "IShellFolderBand"
\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{0E5CBF21-D15F-11d0-8301-00AA005B4383}" = "&Links"
-> {HKLM...CLSID} = "&Links"
\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{7487cd30-f71a-11d0-9ea7-00805f714772}" = "Thumbnail Image"
-> {HKLM...CLSID} = "Thumbnail Image"
\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{450D8FBA-AD25-11D0-98A8-0800361B1103}" = "MyDocs Folder"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{2E9D3540-211C-11d0-A5F2-00A0248C37BE}" = "Nero Shell Extension Property Sheet"
-> {HKLM...CLSID} = "Nero Shell Extension Property Sheet"
\InProcServer32\(Default) = "C:\Program Files\Ahead\nero\neroshx.dll" ["Ahead Software AG"]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\PROGRAM FILES\WINRAR\rarext.dll" [null data]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {HKLM...CLSID} = "iTunes"
\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Computer, Inc."]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {HKLM...CLSID} = "RealOne Player Context Menu Class"
\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
"{13E7F612-F261-4391-BEA2-39DF4F3FA311}" = "Windows Desktop Search"
-> {HKLM...CLSID} = "Windows Desktop Search"
\InProcServer32\(Default) = "C:\Program Files\MSN Toolbar Suite\EXT\02.05.0001.1119\en-gb\msnlExt.dll" [MS]
"{97090E2F-3062-4459-855B-014F0D3CDBB1}" = "MSN Deskbar"
-> {HKLM...CLSID} = "MSN Search Deskbar"
\InProcServer32\(Default) = "C:\Program Files\MSN Toolbar Suite\DB\02.05.0000.1082\en-gb\deskbar.dll" [MS]
"{1CE2AA40-1317-11D3-9922-00104B0AD431}" = "CA_AntiVirus"
-> {HKLM...CLSID} = "CA_AntiVirus"
\InProcServer32\(Default) = "C:\WINDOWS\avshlext.dll" ["Computer Associates International, Inc."]
"{81559C35-8464-49F7-BB0E-07A383BEF910}" = "SpywareGuard"
-> {HKLM...CLSID} = "SpywareGuard.Handler"
\InProcServer32\(Default) = "C:\Program Files\SpywareGuard\spywareguard.dll" [null data]
"{EFA24E62-B078-11d0-89E4-00C04FC9E26E}" = "History Band"
-> {HKLM...CLSID} = "History Band"
\InProcServer32\(Default) = "C:\WINDOWS\system32\shdocvw.dll" [MS]
"{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}" = "TrojanHunter Menu Shell Extension"
-> {HKLM...CLSID} = "TrojanHunter Menu Shell Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.6\contmenu.dll" [null data]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
<<!>> "{81559C35-8464-49F7-BB0E-07A383BEF910}" = "SpywareGuard"
-> {HKLM...CLSID} = "SpywareGuard.Handler"
\InProcServer32\(Default) = "C:\Program Files\SpywareGuard\spywareguard.dll" [null data]
<<!>> "{091EB208-39DD-417D-A5DD-7E2C2D8FB9CB}" = "Microsoft AntiMalware ShellExecuteHook"
-> {HKLM...CLSID} = "Microsoft AntiMalware ShellExecuteHook"
\InProcServer32\(Default) = "C:\PROGRA~1\WINDOW~4\MpShHook.dll" [MS]
<<!>> "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}" = "ewido anti-spyware 4.0"
-> {HKLM...CLSID} = "CShellExecuteHookImpl Object"
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\shellexecutehook.dll" ["Anti-Malware Development a.s."]

HKLM\Software\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
CA_AntiVirus\(Default) = "{1CE2AA40-1317-11D3-9922-00104B0AD431}"
-> {HKLM...CLSID} = "CA_AntiVirus"
\InProcServer32\(Default) = "C:\WINDOWS\avshlext.dll" ["Computer Associates International, Inc."]
DAP_Menu\(Default) = "{BED4C38B-F765-45AC-8C56-613F76BBF43E}"
-> {HKLM...CLSID} = "DAPMenuShellExt Class"
\InProcServer32\(Default) = "C:\PROGRA~1\DAP\PRIVAC~1\DAPCTX~1.DLL" ["Speedbit Ltd."]
ewido anti-spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\context.dll" ["Anti-Malware Development a.s."]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{FAD61B3D-699D-49B2-BE16-7F82CB4C59CA}"
-> {HKLM...CLSID} = "IEContextMenu Class"
\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {HKLM...CLSID} = "TrojanHunter Menu Shell Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.6\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\PROGRAM FILES\WINRAR\rarext.dll" [null data]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ewido anti-spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\context.dll" ["Anti-Malware Development a.s."]
QuickFinderMenu\(Default) = "{C0E10002-0028-0004-C0E1-C0E1C0E1C0E1}"
-> {HKLM...CLSID} = "QuickFinder Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\WordPerfect Office 11\Programs\PFSE110.DLL" ["Novell, Inc., c/o Corel Corporation Limited"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {HKLM...CLSID} = "TrojanHunter Menu Shell Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.6\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\PROGRAM FILES\WINRAR\rarext.dll" [null data]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
CA_AntiVirus\(Default) = "{1CE2AA40-1317-11D3-9922-00104B0AD431}"
-> {HKLM...CLSID} = "CA_AntiVirus"
\InProcServer32\(Default) = "C:\WINDOWS\avshlext.dll" ["Computer Associates International, Inc."]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{FAD61B3D-699D-49B2-BE16-7F82CB4C59CA}"
-> {HKLM...CLSID} = "IEContextMenu Class"
\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {HKLM...CLSID} = "TrojanHunter Menu Shell Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.6\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\PROGRAM FILES\WINRAR\rarext.dll" [null data]


Default executables:
--------------------

HKCU\Software\Classes\.bat\(Default) = (value not set)

HKCU\Software\Classes\.cmd\(Default) = (value not set)

HKCU\Software\Classes\.com\(Default) = (value not set)

HKCU\Software\Classes\.exe\(Default) = (value not set)

HKCU\Software\Classes\.hta\(Default) = "htafile"


Group Policies {GPedit.msc branch and setting}:
-----------------------------------------------

Note: detected settings may not have any effect.

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\

"NoDrives" = (REG_DWORD) hex:0x00000000
{unrecognized setting}

"NoViewOnDrive" = (REG_DWORD) hex:0x00000000
{unrecognized setting}

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System\

"DisableRegistryTools" = (REG_DWORD) hex:0x00000000
{User Configuration|Administrative Templates|System|
Prevent access to registry editing tools}

HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel\

"Colors" = (REG_DWORD) hex:0x00000000
{unrecognized setting}

HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\

"shutdownwithoutlogon" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Shutdown: Allow system to be shut down without having to log on}

"undockwithoutlogon" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Devices: Allow undock without having to log on}


Active Desktop and Wallpaper:
-----------------------------

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\system32\config\systemprofile\My Documents\2006-06-18\Color0001.BMP"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\aquarium.scr" ["Axialis Software"]


Startup items in "lcc" & "All Users" startup folders:
-----------------------------------------------------

C:\Documents and Settings\lcc\Start Menu\Programs\Startup
"SpywareGuard" -> shortcut to: "C:\Program Files\SpywareGuard\sgmain.exe" [null data]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Windows Desktop Search" -> shortcut to: "C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearch.exe /startup" [MS]
"Utility Tray" -> shortcut to: "C:\WINDOWS\SYSTEM32\sistray.exe" ["Silicon Integrated Systems Corporation"]
"TeleSA" -> shortcut to: "C:\Program Files\AVer Teletext\AVerSA.exe" [null data]
"Adobe Reader Speed Launch" -> shortcut to: "C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe" ["Adobe Systems Incorporated"]


Enabled Scheduled Tasks:
------------------------

"MP Scheduled Scan" -> launches: "C:\Program Files\Windows Defender\MpCmdRun.exe Scan -RestrictPrivileges" [MS]
"Norton AntiVirus - Run Full System Scan - lcc" -> launches: "C:\PROGRA~1\NORTON~2\Navw32.exe /TASK:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"" ["Symantec Corporation"]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000004\LibraryPath = "%SystemRoot%\system32\wshbth.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
C:\WINDOWS\system32\VetRedir.dll ["Computer Associates International, Inc."], 01 - 03, 24
%SystemRoot%\system32\mswsock.dll [MS], 04 - 06, 09 - 23
%SystemRoot%\system32\rsvpsp.dll [MS], 07 - 08


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\
"{C4069E3A-68F1-403E-B40E-20066696354B}"
-> {HKLM...CLSID} = "Norton AntiVirus"
\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{C4069E3A-68F1-403E-B40E-20066696354B}"
-> {HKLM...CLSID} = "Norton AntiVirus"
\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"
-> {HKLM...CLSID} = "&Google"
\InProcServer32\(Default) = "c:\program files\google\googletoolbar1.dll" ["Google Inc."]
"{F2CF5485-4E02-4F68-819C-B92DE9277049}"
-> {HKLM...CLSID} = "&Links"
\InProcServer32\(Default) = "C:\WINDOWS\system32\ieframe.dll" [MS]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}" = (no title provided)
-> {HKLM...CLSID} = "&Google"
\InProcServer32\(Default) = "c:\program files\google\googletoolbar1.dll" ["Google Inc."]
"{C4069E3A-68F1-403E-B40E-20066696354B}" = "Norton AntiVirus"
-> {HKLM...CLSID} = "Norton AntiVirus"
\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Automatic LiveUpdate Scheduler, Automatic LiveUpdate Scheduler, ""C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe"" ["Symantec Corporation"]
Bluetooth Support Service, BthServ, "C:\WINDOWS\system32\svchost.exe -k bthsvcs" {"C:\WINDOWS\System32\bthserv.dll" [MS]}
ewido anti-spyware 4.0 guard, ewido anti-spyware 4.0 guard, "C:\Program Files\ewido anti-spyware 4.0\guard.exe" ["Anti-Malware Development a.s."]
iPodService, iPodService, "C:\Program Files\iPod\bin\iPodService.exe" ["Apple Computer, Inc."]
LiveUpdate, LiveUpdate, ""C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE"" ["Symantec Corporation"]
Norton AntiVirus Auto-Protect Service, navapsvc, ""C:\Program Files\Norton AntiVirus\navapsvc.exe"" ["Symantec Corporation"]
Norton AntiVirus Firewall Monitor Service, NPFMntor, ""C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe"" ["Symantec Corporation"]
Norton Protection Center Service, NSCService, ""C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE"" ["Symantec Corporation"]
SoundMAX Agent Service, SoundMAX Agent Service (default), "C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe" ["Analog Devices, Inc."]
SPBBCSvc, SPBBCSvc, ""C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe"" ["Symantec Corporation"]
Symantec Core LC, Symantec Core LC, ""C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe"" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
Symantec Network Drivers Service, SNDSrvc, ""C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe"" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"" ["Symantec Corporation"]
Windows Defender Service, WinDefend, ""C:\Program Files\Windows Defender\MsMpEng.exe"" [MS]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS]


----------
<<!>>: Suspicious data at a malware launch point.

+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points, use the -supp parameter or answer "No" at the
first message box and "Yes" at the second message box.
---------- (total run time: 92 seconds, including 18 seconds for message boxes)

[shelf life]

hi deano12345,

ok thanks for the logs. no clues there either. may has well try vundoFix:

VundoFix by Atri
Please download VundoFix.exe to your desktop.
http://www.atribune.org/ccount/click.php?id=4

* Double-click VundoFix.exe to run it.
* Click the Scan for Vundo button.
* Once it's done scanning, click the Remove Vundo button.
* You will receive a prompt asking if you want to remove the files, click YES
* Once you click yes, your desktop will go blank as it starts removing Vundo.
* When completed, it will prompt that it will reboot your computer, click OK.
* Please post the contents of C:\vundofix.txt and a new HiJackThis log.


Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.
-------------------------------------------------------------
shelf life

[deano12345]

Hi shelf life,
here are the reports you requested,

VundoFix V6.1.6

Checking Java version...

Java version is 1.5.0.6

Scan started at 19:30:36 27/09/2006

Listing files found while scanning....

No infected files were found.


VundoFix V6.2.4

Checking Java version...

Java version is 1.5.0.6

Scan started at 08:03:17 16/10/2006

Listing files found while scanning....

No infected files were found.


Beginning removal...

VundoFix V6.2.4

Checking Java version...

Java version is 1.5.0.6

Scan started at 08:45:30 16/10/2006

Listing files found while scanning....

No infected files were found.

Logfile of HijackThis v1.99.1
Scan saved at 08:55:44, on 16/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5700.0006)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearch.exe
C:\WINDOWS\SYSTEM32\sistray.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearchIndexer.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Documents and Settings\lcc\Desktop\VundoFix.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\PROGRAM FILES\WINRAR\WinRAR.exe
C:\DOCUME~1\lcc\LOCALS~1\Temp\Rar$EX01.109\HijackThis.exe
C:\DOCUME~1\lcc\LOCALS~1\Temp\Rar$EX01.110\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearch.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\SYSTEM32\sistray.exe
O4 - Global Startup: TeleSA.lnk = C:\Program Files\AVer Teletext\AVerSA.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1147706307343
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by103fd.bay103.hotmail.msn.com/activex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{E04FDE82-D487-4F9E-9697-F1F047CABE1B}: NameServer = 212.67.120.148 212.67.96.129
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: CAISafe - Unknown owner - DESKTOP\eTrust EZ Antivirus\ISafe.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VET Message Service (VETMSGNT) - Unknown owner - DESKTOP\eTrust EZ Antivirus\VetMsg.exe (file missing)

Thanks for your continuing help and support shelf life,
deano12345 :)

[shelf life]

hi deano12345,

that didnt help much. your running hjt out of a temp dir. now, did you download it again? needs to be in its own folder so it can safely make backups:

* Downloads:
* Please make sure you have the latest version. HJT 1.99.1
* http://www.downloads.subratam.org/hijackthis.zip
* If you are unfamiliar with zip programs get HijackThis.exe here:
* http://www.merijn.org/files/HijackThis.exe

* First put hijackthis into a permanent folder.
* Do this first - go to C: and create a new permanent folder.
Example C:\AntiSpyWare or C:\hijackthis
* This is necessary to ensure you have backups should anything go wrong.
* Then put (or download - choose "save" not "run") the hijackthis.exe file in this folder.
If you downloaded a zipped HJT file unzip it to the permanent folder so you have C:\hijackthis\hijackthis.exe.
* Example of the wrong way:
C:\DOCUME~1\Name\LOCALS~1\Temp\Temporary Directory for hijackthis.zip\HijackThis.exe
* Running hjt from the wrong folder may delay assistance as your helper will have to ask for a new log
----------------------------------------
we've done several things now, run ewido, smitfraud,silent runners, vundofix, and iam sure you have run windows defender and trojan remover. all are coming up clean. starting to think this is a false positive or maybe a stray leftover from something that nortons flagging. lets try
combofix for any clues:

download from one of these links:

http://download.bleepingcomputer.com/sUBs/combofix.exe
http://www.techsupportforum.com/sectools/combofix.exe

Double click combofix.exe & follow the prompts.
When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

shelf life

[deano12345]

H shelf life,
sorry about the hjt log, don't know what happened there, must be an old one I still got on my computer. I'll have a look and get rid of it.
Here is the combo fix report as requested.
Cheers for your help shelf life.
deano 12345

ComboFix 06.10.16 - Running from: "C:\Documents and Settings\lcc\Desktop"

((((((((((((((((((((((((((((((( Files Created from 2006-09-17 to 2006-10-17 ))))))))))))))))))))))))))))))))))


2006-10-12 23:52 28,672 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\CO_Mon.sys
2006-10-12 21:24 48,816 --a------ C:\WINDOWS\SYSTEM32\S32EVNT1.DLL
2006-10-12 21:24 109,744 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\SYMEVENT.SYS
2006-10-09 18:45 75,264 --a------ C:\WINDOWS\SYSTEM32\unacev2.dll
2006-10-09 18:45 153,088 --a------ C:\WINDOWS\SYSTEM32\UNRAR3.dll


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2006-10-16 12:26 1568656 --ah----- C:\Documents and Settings\lcc\Application Data\IconCache.db
2006-10-12 21:25 -------- d-------- C:\Program Files\Norton AntiVirus
2006-10-12 21:24 10344 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\symlcbrd.sys
2006-10-12 16:01 -------- d-------- C:\Program Files\Symantec Technical Support
2006-10-05 15:23 -------- d-------- C:\Program Files\Kaspersky Lab
2006-10-03 20:49 -------- d-------- C:\Program Files\TrojanHunter 4.6
2006-09-28 14:16 -------- d-------- C:\Program Files\ewido anti-spyware 4.0
2006-09-19 15:47 -------- d-------- C:\Program Files\WinClear
2006-09-13 06:01 1084416 --a------ C:\WINDOWS\SYSTEM32\msxml3.dll
2006-09-10 12:40 16384 --a------ C:\Documents and Settings\lcc\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
2006-08-30 18:17 -------- d-------- C:\Program Files\GD Winamp Control
2006-08-25 16:45 617472 --a------ C:\WINDOWS\SYSTEM32\comctl32.dll
2006-08-23 19:43 -------- d-------- C:\Program Files\Windows Installer Clean Up
2006-08-23 00:31 5906432 --------- C:\WINDOWS\SYSTEM32\ieframe.dll
2006-08-23 00:31 50688 --------- C:\WINDOWS\SYSTEM32\msfeedsbs.dll
2006-08-23 00:31 457728 --------- C:\WINDOWS\SYSTEM32\msfeeds.dll
2006-08-23 00:31 413696 --a------ C:\WINDOWS\SYSTEM32\vbscript.dll
2006-08-23 00:31 225792 --a------ C:\WINDOWS\SYSTEM32\webcheck.dll
2006-08-23 00:31 175616 --------- C:\WINDOWS\SYSTEM32\ieui.dll
2006-08-23 00:31 152064 --a------ C:\WINDOWS\SYSTEM32\msls31.dll
2006-08-23 00:18 78336 --a------ C:\WINDOWS\SYSTEM32\ieencode.dll
2006-08-23 00:18 206336 --------- C:\WINDOWS\SYSTEM32\WinFXDocObj.exe
2006-08-23 00:17 40448 --a------ C:\WINDOWS\SYSTEM32\licmgr10.dll
2006-08-23 00:17 105472 --a------ C:\WINDOWS\SYSTEM32\url.dll
2006-08-23 00:17 100352 --a------ C:\WINDOWS\SYSTEM32\occache.dll
2006-08-23 00:16 16896 --a------ C:\WINDOWS\SYSTEM32\corpol.dll
2006-08-23 00:14 378368 --a------ C:\WINDOWS\SYSTEM32\iedkcs32.dll
2006-08-23 00:14 229376 --a------ C:\WINDOWS\SYSTEM32\ieaksie.dll
2006-08-23 00:13 71680 --a------ C:\WINDOWS\SYSTEM32\admparse.dll
2006-08-23 00:13 55296 --a------ C:\WINDOWS\SYSTEM32\iesetup.dll
2006-08-23 00:13 54784 --a------ C:\WINDOWS\SYSTEM32\ie4uinit.exe
2006-08-23 00:13 43008 --a------ C:\WINDOWS\SYSTEM32\iernonce.dll
2006-08-23 00:13 152064 --a------ C:\WINDOWS\SYSTEM32\ieakeng.dll
2006-08-23 00:13 122880 --a------ C:\WINDOWS\SYSTEM32\advpack.dll
2006-08-23 00:13 11776 --a------ C:\WINDOWS\SYSTEM32\ieudinit.exe
2006-08-23 00:11 12288 --------- C:\WINDOWS\SYSTEM32\msfeedssync.exe
2006-08-23 00:10 61440 --------- C:\WINDOWS\SYSTEM32\icardie.dll
2006-08-23 00:10 35328 --a------ C:\WINDOWS\SYSTEM32\imgutil.dll
2006-08-23 00:09 262656 --------- C:\WINDOWS\SYSTEM32\iertutil.dll
2006-08-23 00:07 45568 --a------ C:\WINDOWS\SYSTEM32\mshta.exe
2006-08-22 23:37 48128 --a------ C:\WINDOWS\SYSTEM32\mshtmler.dll
2006-08-22 23:36 380928 --------- C:\WINDOWS\SYSTEM32\ieapfltr.dll
2006-08-22 23:30 161792 --a------ C:\WINDOWS\SYSTEM32\ieakui.dll
2006-08-21 13:21 16896 --a------ C:\WINDOWS\SYSTEM32\fltlib.dll
2006-08-21 10:14 23040 --a------ C:\WINDOWS\SYSTEM32\fltmc.exe
2006-08-21 10:14 128896 --------- C:\WINDOWS\SYSTEM32\DRIVERS\fltmgr.sys
2006-08-16 12:58 100352 --a------ C:\WINDOWS\SYSTEM32\6to4svc.dll
2006-08-10 19:46 22752 --a------ C:\WINDOWS\SYSTEM32\spupdsvc.exe
2006-08-07 16:02 534208 --a------ C:\WINDOWS\SYSTEM32\SymNeti.dll
2006-08-07 16:02 161472 --a------ C:\WINDOWS\SYSTEM32\SymRedir.dll
2006-07-27 14:24 679424 --a------ C:\WINDOWS\SYSTEM32\inetcomm.dll
2006-07-21 09:24 72704 --a------ C:\WINDOWS\SYSTEM32\hlink.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries are not shown

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"STManager"="\"C:\\Program Files\\SpeedTouch\\Dr SpeedTouch\\drst.exe\" -b"
"swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.0.720.3640\\GoogleToolbarNotifier.exe"
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"WinampAgent"="C:\\Program Files\\Winamp\\winampa.exe"
"SystemTray"="SysTray.Exe"
"SpeedTouch USB Diagnostics"="\"C:\\Program Files\\Thomson\\SpeedTouch USB\\Dragdiag.exe\" /icon"
"SoundMAXPnP"="C:\\Program Files\\Analog Devices\\SoundMAX\\SMax4PNP.exe"
"SoundMAX"="\"C:\\Program Files\\Analog Devices\\SoundMAX\\Smax4.exe\" /tray"
"SiSPower"="Rundll32.exe SiSPower.dll,ModeAgent"
"QuickFinder Scheduler"="\"C:\\Program Files\\WordPerfect Office 11\\Programs\\QFSCHD110.EXE\""
"BluetoothAuthenticationAgent"="rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent"
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"LoadPowerProfile"="Rundll32.exe powrprof.dll,LoadCurrentPwrScheme"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"Windows Defender"="\"C:\\Program Files\\Windows Defender\\MSASCui.exe\" -hide"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"KernelFaultCheck"=hex(2):25,73,79,73,74,65,6d,72,6f,6f,74,25,5c,73,79,73,74,\
65,6d,33,32,5c,64,75,6d,70,72,65,70,20,30,20,2d,6b,00

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"NoChange"="1"
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components]
"DeskHtmlVersion"=dword:00000110
"DeskHtmlMinorVersion"=dword:00000005
"Settings"=dword:00000001
"GeneralFlags"=dword:00000004

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"CTFMON.EXE"="C:\\WINDOWS\\System32\\CTFMON.EXE"

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\run]
"CTFMON.EXE"="C:\\WINDOWS\\System32\\CTFMON.EXE"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"
"{553858A7-4922-4e7e-B1C1-97140C1C16EF}"="IE Component Categories cache daemon"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{AEB6717E-7E19-11d0-97EE-00C04FD91972}"=""
"{81559C35-8464-49F7-BB0E-07A383BEF910}"="SpywareGuard"
"{091EB208-39DD-417D-A5DD-7E2C2D8FB9CB}"="Microsoft AntiMalware ShellExecuteHook"
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="ewido anti-spyware 4.0"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091
"NoDrives"=dword:00000000
"NoViewOnDrive"=dword:00000000

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\Run]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"dontdisplaylastusername"=dword:00000000
"legalnoticecaption"=""
"legalnoticetext"=""
"shutdownwithoutlogon"=dword:00000001
"undockwithoutlogon"=dword:00000001

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000095

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000095

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload]
"PostBootReminder"="{7849596a-48ea-486e-8937-a2a3009f31a9}"
"CDBurn"="{fbeb8a05-beee-4442-804e-409d6c4515e9}"
"WebCheck"="{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"
"SysTray"="{35CEC8A3-2BE6-11D2-8773-92E220524153}"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"


Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\MP Scheduled Scan.job
C:\WINDOWS\tasks\Norton AntiVirus - Run Full System Scan - lcc.job

Completion time: 06-10-17 9:59:07.60
C:\ComboFix.txt ... 06-10-17 09:59

[shelf life]

hi deano12345,

nothing in there either, everything ive seen so far looks ok. no clues anywhere.i think norton is flagging a false positive.
cant remember, you may have this: ATFcleaner. good to have and use once in a while. check select all, then click on empty selected. link:

http://www.atribune.org/content/view/19/2/

hows it looking on that end?

shelf life

[deano12345]

Hi shelf life,
I do Have ATF cleaner and have just run it.
Whan the folder number on the virus alert keeps changing ie; from tmp6E.tmp to tmp6F.tmp etc., is this still possibly a false positive alert ?, and if so how can I get rid of it ? Otherwise there is nothing going drastically wrong with my computer other than it is definitely slower to load and to retrieve mail etc., and it's freezing quite a bit, so something is amiss somewhere.
Thanks once again for your untiring help shelf life, it's much appreciated.
deano12345

[shelf life]

hi deano12345,


from tmp6E.tmp to tmp6F.tmp etc., is this still possibly a false positive alert ?

no, that shouldnt be happening.
------------------------------------------
let try cwshredder.
please download the stand alone version of cwshredder from here:

http://www.intermute.com/spysubtract/cwshredder_download.html

click the icon to launch it, then click on the "fix" button. it will scan and tell you if it found anything.
---------------------------------------------
also please use pandas online scanner:

Panda ActiveScan

http://www.pandasoftware.com/products/activescan.htm

* click the Scan your PC button
* A new window will open...click the Check Now button
* Enter your Country if not already posted
* Enter your State or Province
* Enter your e-mail address and click send
* Select either Home User or Company
* Click the big Scan Now button
* If prompted to install the ActiveX component-- allow it
* It will start downloading files it needs for the scan
* When the download is complete, click on My Computer to start
* When the scan completes, if anything malicious is found, click the See Report button, then Save Report and save it somewhere so you can find it. Post the contents of the ActiveScan report in next reply.

shelf life

[deano12345]

Hi shelf life,
I ran cwshredder but it didn't find anything, then I ran panda active scan and it came up with some stuff, hope this is the one.
My computer is running weird now. Lots of strange things happening, losing colour and pages becoming transparent. Takes ages now to get onto a site, page is usually blank.
Here is the panda report, I've got my fingers and toes crossed.
Thanks shelf life,
deano12345


Incident Status Location

Adware:adware program Not disinfected c:\windows\ss3unstl.exe
Potentially unwanted tool:Application/Restart Not disinfected C:\WINDOWS\SYSTEM32\Tools\Restart.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\lcc\My Documents\My Completed Downloads\VirtumundoBeGone.exe[²ƒÇ]
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\lcc\My Documents\My Completed Downloads\rebuilt.SmitfraudFix.zip[SmitfraudFix/Process.exe]
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\lcc\My Documents\My Completed Downloads\New Folder\SmitfraudFix.zip[SmitfraudFix/Process.exe]

[shelf life]

hi deano12345,

more bad news. with the exception (maybe) of the first item all the rest is ok.
VirtumundoBeGone.exe is a removal tool, the others are part of smitfraud. some apps may list them as suspicious or unwanted.
lets not even worry about the first one for now. you have windows defender installed, is that flagging anything?

lets try another online scanner

Kaspersky virus scanner
http://www.kaspersky.com/virusscanner


Click on Kaspersky Online Scanner button
click accept to the mumbo jumbo

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

* The program will launch and then begin downloading the latest definition files:(this make take awhile to complete)
* Once the files have been downloaded click on NEXT
* Now click on Scan Settings
* In the scan settings make that the following are selected:
o Scan using the following Anti-Virus database:
>Extended (if available otherwise Standard)
o Scan Options:
>Scan Archives
>Scan Mail Bases
* Click OK
* Now under select a target to scan:
>Select My Computer
* This will program will start and scan your system.
* The scan will take a while so be patient and let it run.
* Once the scan is complete it will display if your system has been infected.
o Now click on the Save as Text button:
* Save the file to your desktop.
* Copy and paste that information in your next post.
-----------------------------------------
shelf life

[deano12345]

Hi shelf life,
Here is the kaspersky report. It's found some stuff, hope it's the one,
Thankyou for your time, it's really appreciated,
deano12345

Ps., what does object locked, skipped, mean in the scanner report please shelf life?

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Friday, October 20, 2006 5:13:15 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 20/10/2006
Kaspersky Anti-Virus database records: 233275
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 128268
Number of viruses found: 1
Number of infected objects: 9 / 0
Number of suspicious objects: 0
Duration of the scan process: 01:42:42

Infected Object Name / Virus Name / Last Action
C:\WINDOWS\SYSTEM32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\SYSTEM32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\SYSTEM32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\SYSTEM32\config\system.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\config\software.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\config\default.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\config\Internet.evt Object is locked skipped
C:\WINDOWS\SYSTEM32\config\DEFAULT Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SECURITY Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SYSTEM Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SAM Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\SYSTEM32\h323log.txt Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\SchedLog.Txt Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPPolicy.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStart.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStop.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBValid.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBConfig.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBRefr.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBNotify.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg2.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetUsr.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStHash.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetLoc.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetDev.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDetect.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDebug.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStMSI.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMReg.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMRSt.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMNot.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Norton AntiVirus\Savrt\0499NAV~.TMP Object is locked skipped
C:\Program Files\Norton AntiVirus\Savrt\0834NAV~.TMP Object is locked skipped
C:\Program Files\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\Program Files\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Norton AntiVirus\AVError.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\WDLog-07182006-155723.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\Incoming\AP950.tmp Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\HPPHomePageActivity.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\HPPAppActivity.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2006-10-20_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\lcc\Local Settings\Temp\~DFD3C7.tmp Object is locked skipped
C:\Documents and Settings\lcc\Local Settings\Temp\~DFD3F5.tmp Object is locked skipped
C:\Documents and Settings\lcc\Local Settings\Temp\~DF8EFA.tmp Object is locked skipped
C:\Documents and Settings\lcc\Local Settings\Temp\~DF534D.tmp Object is locked skipped
C:\Documents and Settings\lcc\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\lcc\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\lcc\Local Settings\Temporary Internet Files\AntiPhishing\2997C193-A464-4307-88C9-F9C00083CD16.dat Object is locked skipped
C:\Documents and Settings\lcc\My Documents\My Completed Downloads\rebuilt.SmitfraudFix.zip/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\lcc\My Documents\My Completed Downloads\rebuilt.SmitfraudFix.zip ZIP: infected - 1 skipped
C:\Documents and Settings\lcc\My Documents\My Completed Downloads\New Folder\SmitfraudFix.zip/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\lcc\My Documents\My Completed Downloads\New Folder\SmitfraudFix.zip ZIP: infected - 1 skipped
C:\Documents and Settings\lcc\Desktop\norton smit fraud silent runner etc\SmitfraudFix\SmitfraudFix.zip/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\lcc\Desktop\norton smit fraud silent runner etc\SmitfraudFix\SmitfraudFix.zip ZIP: infected - 1 skipped
C:\Documents and Settings\lcc\Desktop\norton smit fraud silent runner etc\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\lcc\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Windows Defender\FileTracker\{87C59C21-B72A-4077-883F-23086CF0E253} Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\GatherLogs\MyIndex\MyIndex.218.gthr Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\GatherLogs\MyIndex\MyIndex.218.Crwl Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Idm.gthr Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Ntfy59.gthr Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Crwl2659.gthr Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.chk2.gthr Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\Build\Indexer\NlFiles\CiST0000.000 Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\Build\Indexer\NlFiles\DocId.Map Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\Build\Indexer\CiFiles\CiPT0000.000 Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\Build\Indexer\CiFiles\INDEX.000 Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\Build\Indexer\CiFiles\00010002.ci Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.chk1.gthr Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Hash.gthr.Dir Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Hash.gthr Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Crwl2660.gthr Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Crwl2661.gthr Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Hash.gthr.idx Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Hash.gthr.h0.Dir Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Hash.gthr.h0 Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Hash.gthr.h1.Dir Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Hash.gthr.h1 Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Hash.gthr.h3 Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Hash.gthr.h4A.Dir Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Hash.gthr.h4A Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Hash.gthr.h4B.Dir Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Hash.gthr.h4B Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Crwl2662.gthr Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Crwl2663.gthr Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Crwl2664.gthr Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Crwl2665.gthr Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Projects\MyIndex\MyIndex.Crwl2666.gthr Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Properties\tmp.edb Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Properties\MSS.log Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Applications\RSApp\Properties\RSApp.edb Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Logs\MAPI.txt Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Temp\rssgthrsvc\Ntf34.tmp Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Temp\rssgthrsvc\Ntf35.tmp Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Microsoft\Desktop Search\Temp\rssgthrsvc\Perflib_Perfdata_f64.dat Object is locked skipped
C:\Documents and Settings\lcc\Application Data\Symantec\PendingAlertsQueue.log Object is locked skipped
C:\Documents and Settings\lcc\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\lcc\ntuser.dat Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat Object is locked skipped
C:\System Volume Information\_restore{A12CDB5E-762E-4B0F-984B-8A2AC182E2D7}\RP32\A0002897.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\System Volume Information\_restore{A12CDB5E-762E-4B0F-984B-8A2AC182E2D7}\RP42\A0039196.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\System Volume Information\_restore{A12CDB5E-762E-4B0F-984B-8A2AC182E2D7}\RP113\change.log Object is locked skipped

Scan process completed.

[deano12345]

Hi shelf life,
forgot to add that windows defender hasn't flagged anything but I checked all of defender's history and it's completely blank, like nothing has ever happened, don't know if this is 'cos my system was good or something more sinister. I'm probably getting really paranoid now after this downloader virus :D:
deano12345

[shelf life]

hi deano12345,

not much in the kaspersky scan. those files it cant scan are part of windows operating system and are "locked" by windows.

so you did a recent scan with windows defender? and it came up clean?
rescan and post a new hjt log please, since its been awhile. see if anything has changed.

shelf life

[deano12345]

Hi shelf life,
sorry about the delay in getting back to you but as you can guess I've been having problems with my computer.
I did a defender scan and will send you my new hjt log.
Thankyou,deano12345

Logfile of HijackThis v1.99.1
Scan saved at 19:08:25, on 23/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5700.0006)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearch.exe
C:\WINDOWS\SYSTEM32\sistray.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearchIndexer.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\big jack this\HijackThis.exe
C:\big jack this\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearch.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\SYSTEM32\sistray.exe
O4 - Global Startup: TeleSA.lnk = C:\Program Files\AVer Teletext\AVerSA.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1147706307343
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by103fd.bay103.hotmail.msn.com/activex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{E04FDE82-D487-4F9E-9697-F1F047CABE1B}: NameServer = 212.67.120.148
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: CAISafe - Unknown owner - DESKTOP\eTrust EZ Antivirus\ISafe.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VET Message Service (VETMSGNT) - Unknown owner - DESKTOP\eTrust EZ Antivirus\VetMsg.exe (file missing)

ps. What is the virus and the infections that kaspersky found ? I realise they are not a danger otherwise you would get rid of them for me, but it would be good for my computer education to know. :)

[shelf life]

hi deano12345,

no problem.


What is the virus and the infections that kaspersky found ?
i dont recogonize a virus in the list. the "infected" files are the components of the smitfraudFix.

iam at a loss to explain the tmp files found by norton.

looking back we have run quite afew removal tools, two diagnostic tools (silent runners,combofix) and did two on line scans. ive looked at the logs everyway but upside down, i cant find any clues in them unless iam missing something somewhere.

lets try this. that smitfraud fix you ran has since been updated. so please delete the smiftfraud folder and download the updated version from here:

http://siri.urz.free.fr/Fix/SmitfraudFix_En.php

extract it to its own folder like last time, click on the gear looking icon to launch, chose the first step (search). save the report somewhere. exit smitfraud. post the report in reply.

shelf life

[deano12345]

Hi shelf life,
this is the 3rd time i've tried to send this as my computer keeps freezing. It sure is a tough one. I really appreciate your effort in trying to find a solution.
Here goes with the smitfraud fix report,
many thanks,
deano12345

SmitFraudFix v2.113

Scan done at 11:35:52.04, 24/10/2006
Run from C:\Documents and Settings\lcc\Desktop\SmitfraudFix\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\lcc


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\lcc\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\lcc\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components



»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32


»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

Great it worked :)

[deano12345]

Hi shelf life,
I got a reply from spyware warriors about this problem. I asked for help same time as i asked you but they just replied to me.
I told them I was talking to you about this and I sent a log. I was speaking to blender and he told me to tell you that he suspects a rootkit,also I might ask you about Gmer and getting a bootlog.
You might also guide me through a scan with Blacklight and a couple other rootkit scanners.
I hope this helps shelf life, it's all double dutch to me of course.
also he asked me to post this link to you.
Thanks once again for all your time.
deano12345
http://www.spywarewarrior.com/viewtopic.php?t=22897&highlight=deano12345

[shelf life]

hi deano12345,

good thanks for all the info. yes i think we have exhausted all are efforts for your general -run -of -the-mill malware. lets try f-secures blacklight first. you can download it here:

http://www.f-secure.com/blacklight/try_blacklight.html

click the iaccept button
click the first download button (version with grapichal user interface)
save it to your desktop, double click the icon on the desktop to launch (blbeta.exe)
click scan, after it finishes it should put a log on your desktop, please post the log.

shelf life

[deano12345]

hi shelf life,
here is the blacklight report. looks like it didn't pick anything up.
It looks like a tough one.
many thanks,
deano12345


10/25/06 10:20:52 [Info]: BlackLight Engine 1.0.47 initialized
10/25/06 10:20:52 [Info]: OS: 5.1 build 2600 (Service Pack 2)
10/25/06 10:20:54 [Note]: 7019 4
10/25/06 10:20:54 [Note]: 7005 0
10/25/06 10:21:05 [Note]: 7006 0
10/25/06 10:21:06 [Note]: 7011 656
10/25/06 10:21:06 [Note]: 7026 0
10/25/06 10:21:06 [Note]: 7026 0
10/25/06 10:21:20 [Note]: FSRAW library version 1.7.1020
10/25/06 10:23:19 [Note]: 7007 0

[shelf life]

hi deano12345,

please download rootkit revealer from sysinternals:

http://download.sysinternals.com/Files/RootkitRevealer.zip

its a zip file so "unzip" it to folder. double click the .exe file to start, then click the scan button. after its done. click on file>save and save it to a location so you can find it. then please copy/paste that saved .txt file in next reply.

shelf life

[deano12345]

Hi shelf life,
As requested the rootkit reveal log.
Many thanks,
deano12345

HKLM\SOFTWARE\Microsoft\MSSQLServer\Client\ConnectTo\DSQUERY 03/09/2006 06:54 9 bytes Data mismatch between Windows API and raw hive data.
HKLM\SOFTWARE\Symantec\SharedDefs\NAVNT_50_AP1 26/10/2006 10:27 104 bytes Data mismatch between Windows API and raw hive data.
HKLM\SOFTWARE\Symantec\SharedDefs\NAVNT_50_AP2 26/10/2006 10:27 104 bytes Data mismatch between Windows API and raw hive data.
C:\Program Files\Common Files\Symantec Shared\VirusDefs\20061025.039\vscanmsx.dat 26/10/2006 11:06 2.02 KB Hidden from Windows API.
C:\Program Files\Norton AntiVirus\Savrt\0977NAV~.TMP 26/10/2006 11:07 0 bytes Hidden from Windows API.

[shelf life]

hi deano12345,

thanks. that RootkitRevealer log looks fine.
lets try avg anti rootkit (beta) download it from here:
http://www.majorgeeks.com/download5249.html

doubleclick the exe to install, requires a reboot before running for the first time.
after restart doubleclick the icon to start. click on perform indepth search.

shelf life

[deano12345]

Hi shelf life,
unfortunately the avg anti-rootkit didn't find anything.
This is a strange one, but it's definitely not a false-positive as my computer is freezing every ten minutes and taking ages to load :sick:
Many thanks for your ongoing support,
deano12345

[deano12345]

Hi shelf life,
don't know if this is of any use but I was running ad aware when it found the downloader trojan. I quaranteened it then deleted it but of course it's back. Anyhow here is the report from ad aware, might shed some more light on the subject.

ArchiveData(trojan.bckp)
Referencefile : SE1R129 26.10.2006
======================================================

MRU LIST
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
obj[0]=MRU FileReference : C:\Documents and Settings\lcc\Application Data\microsoft\office\recent\IMG src.doc.LNK
obj[1]=MRU FileReference : C:\Documents and Settings\lcc\recent\Desktop.ini
obj[2]=MRU FileReference : C:\Documents and Settings\lcc\recent\me n katter.jpg.lnk
obj[3]=MRU RegReference : S-1-5-21-1844237615-706699826-839522115-1003\software\corel\user assistant\11\recent work\wordperfect\last opened\a
obj[4]=MRU RegReference : S-1-5-21-1844237615-706699826-839522115-1003\software\corel\user assistant\11\recent work\wordperfect\last opened\b
obj[5]=MRU RegReference : S-1-5-21-1844237615-706699826-839522115-1003\software\corel\user assistant\11\recent work\wordperfect\last opened\c
obj[6]=MRU RegReference : S-1-5-21-1844237615-706699826-839522115-1003\software\microsoft\search assistant\acmru\5603
obj[7]=MRU RegReference : S-1-5-21-1844237615-706699826-839522115-1003\software\microsoft\search assistant\acmru\5604
obj[9]=MRU RegReference : .DEFAULT\software\microsoft\windows\currentversion\explorer\comdlg32\lastvisitedmru
obj[8]=MRU RegReference : software\microsoft\directdraw\mostrecentapplication name
obj[10]=MRU RegReference : .DEFAULT\software\microsoft\windows\currentversion\explorer\comdlg32\opensavemru\*
obj[11]=MRU RegReference : S-1-5-18\software\microsoft\windows\currentversion\explorer\comdlg32\opensavemru\*
obj[12]=MRU RegReference : S-1-5-21-1844237615-706699826-839522115-1003\software\microsoft\windows\currentversion\explorer\comdlg32\opensavemru\*
obj[13]=MRU RegReference : S-1-5-21-1844237615-706699826-839522115-1003\software\microsoft\windows\currentversion\explorer\recentdocs\.bmp
obj[14]=MRU RegReference : S-1-5-21-1844237615-706699826-839522115-1003\software\microsoft\windows\currentversion\explorer\recentdocs\.jpg
obj[15]=MRU RegReference : S-1-5-21-1844237615-706699826-839522115-1003\software\microsoft\windows\currentversion\explorer\recentdocs\Folder
obj[17]=MRU RegReference : S-1-5-21-1844237615-706699826-839522115-1003\software\microsoft\windows media\wmsdk\general computername

WIN32.TROJAN.DOWNLOADER
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
obj[16]=Regkey : S-1-5-20\software\classes\software\microsoft\internet explorer\toolbar
obj[17]=Regkey : S-1-5-21-1844237615-706699826-839522115-1003\software\classes\software\microsoft\internet explorer\toolbar
obj[18]=Regkey : software\microsoft\internet explorer\toolbar
obj[19]=Regkey : software\microsoft\windows\currentversion\policies\activedesktop


cheers,
deano12345

[shelf life]

hi deano12345,

i see it, but i find it hard to swallow with all the other malware apps we've run.
see this thread:

http://www.lavasoftsupport.com/index.php?showtopic=4047

you using the latest ad aware update?

[deano12345]

Hi shelf life,
sorry but I don't understand your last reply. I've read the link you sent me to but it's all double-dutch to me. I've learned a little since we started this and for sure it's not a false positive 'cos u told me that a long time ago plus my computer works like sh** so something is wrong but what am I supposed to do now?? What does the Ad-Aware report mean? I 've run it again and now it shows zilch. I also ran a manual norton scan and it picked up downloader trojan and quarantined it but it is still here.

[shelf life]

hi deano12345,

sorry we arent making any progress. i dont know what to tell you. we have run many malware apps and diagnostic tools. its only norton that keeps flagging it and nortons got nothing on any of the others apps we have used. it could be a false positive, if i said it couldnt be a false pos. then i was wrong because all apps are capable of false pos. surely one of the other apps we used would have flagged it also. trojan downloaders are very popular these days.

lets try making a new restore point. sometimes nasties can get archived in there.
to do that:
1. Turn off System Restore. (deletes old possibly infected restore point)
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.(new restore points on a clean system)
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK, then reboot

try a scan with norton after that.

shelf life

[deano12345]

Hi shelf life,
I made a new restore point like you said, then I ran norton and it picked up the virus again, which I removed , but it was back again when I rebooted. ( I had to reboot again 'cos my computer was practically freezing and that's the only way I know how to speed it up again).
I sounded a little confusing in my last reply shelf life. Like you, I believe that the ad aware detection is highly likely to be a false positive and probably the norton but what I meant was that there is something definitely wrong with my computer. I also understand that we are running out of possibilities, which really upsets me and I know it will be bothering you also. Has something like this happened before?
I can only thank you for your ongoing support and ask you not to give up on me as I really don't have any idea what to do next.
Many thanks,
deano12345

[shelf life]

hi deano12345,

if norton keeps finding it and quarantines it, then it can do no harm as long as its quarantined and thats assuming it really is malware thats being caught.
from what ive seen and all the apps/tools/scans etc we have used i think we can rule out malware.

has this happened before? yes, lots of posts about slow clunking computers that are malware free, alot go unanswered. there are a few things we can do/try, but i cant make any promises they will cure it. let me know if you want to proceed that way.

as for norton, you should visit there website and request support for the problem.

[deano12345]

hi shelf life ,
I'm happy to proceed in whatever way you think is best.
thankyou,
deano12345

[shelf life]

hi deano12345,

ok for that item norton is flagging i would contact norton and also poke around in the knowledge base, troubleshooting section on there web page.
for the slow computer we can try afew things:

1)first look down by the clock, if you see alot of icons, click to launch the app then once its opened look around for: options or preferences see if there is a option not to start with windows.

2) launch hjt click on "open misc tools section" then on "open uninstall manager" it will display alist, then click on "save list" and save it somewhere like your desktop. then please post the saved list in next reply and also a new scan with hjt

3)use atf cleaner

4)defrag hard drive:
start>programs>accessories>system tools >disk defrag
------------------------------
lets start with that.

[deano12345]

hi shelf life,
sorry about the delay in getting back to you, same old story, computer has been down.
Here is my hjt log. I spoke with norton and they said they would remotely access my computer and clean it but they want $65. So it looks like that's my only option.
Many thanks to you shelflife and thanks to edd for coming in with some advice which I will try out.
deano12345

Logfile of HijackThis v1.99.1
Scan saved at 15:28:04, on 05/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearch.exe
C:\WINDOWS\SYSTEM32\sistray.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearchIndexer.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\big jack this\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearch.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\SYSTEM32\sistray.exe
O4 - Global Startup: TeleSA.lnk = C:\Program Files\AVer Teletext\AVerSA.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.safety.live.com/resource/download/scanner/wlscbase8460.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1147706307343
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by103fd.bay103.hotmail.msn.com/activex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{E04FDE82-D487-4F9E-9697-F1F047CABE1B}: NameServer = 212.67.120.148 212.67.96.129
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: CAISafe - Unknown owner - DESKTOP\eTrust EZ Antivirus\ISafe.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VET Message Service (VETMSGNT) - Unknown owner - DESKTOP\eTrust EZ Antivirus\VetMsg.exe (file missing)

[deano12345]

Hi shelflife,
sorry, I forgot to include the uninstal list.

3D Alien Invasion
3D Brick Bustin Madness
3D Bug Attack
3D Caveman Rocks
3D Chess and Checkers
3D Dragon Castle
3D Frog Frenzy
3D Galaxy Fighters
3D Pinball Express
Ad-Aware SE Personal
Adobe Download Manager 2.0 (Remove Only)
Adobe Photoshop 7.0
Adobe Reader 7.0.8
ArcSoft PhotoImpression 3.0
AVer Teletext
AVG Anti-Rootkit Beta
Board Games
Camera Plus
Canon MP Drivers
Canon MP Toolbox 4.1.1.0.mp10
Card Games for Windows
ccCommon
CCleaner (remove only)
Crossword Maker
Digimax Master
Download Accelerator Plus (DAP)
Dr SpeedTouch
ewido anti-spyware 4.0
GD Winamp Control
gdTunes
Google Earth
Google Toolbar for Internet Explorer
HijackThis 1.99.1
Hotfix for Windows XP (KB915865)
Internet Worm Protection
InterVideo WinDVD Platinum
iPod for Windows 2005-09-23
iTunes
J2SE Runtime Environment 5.0 Update 6
Jasc Paint Shop Pro 8
Kaspersky Online Scanner
Las Vegas Super Casino Plus
LimeWire 4.12.6
LiveUpdate 3.0 (Symantec Corporation)
Macromedia Flash Player 8
Macromedia Shockwave Player
Microsoft Encarta Encyclopedia Plus - WE 2004
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Disc 2
Microsoft Office 2000 Professional
Microsoft Works 7.0
MindExplorer SW 3.6 DEMO
Mozilla Firefox (1.5.0.7)
MSN Search Toolbar
My DSC
NAVShortcut
Nero Media Player
Nero OEM
NeroVision Express 2
Norton AntiVirus 2006
Norton AntiVirus 2006 (Symantec Corporation)
Norton AntiVirus Help
Norton AntiVirus Parent MSI
Norton AntiVirus SYMLT MSI
Norton Protection Center
Norton WMI Update
Panda ActiveScan
Pokeringo
QuickTime
RealPlayer
SAMSUNG CDMA Modem Driver Set
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
Samsung PC Studio
Samsung PC Studio 3 USB Driver Installer
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924496)
Shockwave
SiS VGA Utilities
SiSAGP driver
Slots 100
SoundMAX
SPBBC
SpeedTouch USB Software
Spy Sweeper
Spybot - Search & Destroy 1.4
SpywareBlaster v3.5.1
SpywareGuard v2.2
Super Huey III
Symantec
Symantec Client Components for Assisted Support
Symantec Technical Support Web Controls
Top 30 Games 4 Kids
TrojanHunter 4.6
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Vodafone 804SS USB driver Software
Winamp (remove only)
Windows Defender
Windows Defender Signatures
Windows Installer 3.1 (KB893803)
Windows Installer Clean Up
Windows Internet Explorer 7
Windows Live OneCare safety scanner
Windows Media Format Runtime
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2
Windows XP Uninstall
WinRAR archiver
WordPerfect Office 11

[shelf life]

hi deano12345,

norton wants 65 dollars? i guess its not included in the subscription. well if they can provide the cure i guess it will be worth it.
i was looking in the programs list and i see like 8 or9 antimalware applications in there. thats overkill, of course some we downloaded to try. i would remove afew via add/remove programs panel. also do you see any software you really dont use you might want to uninstall it also.
did you do a disk defrag?

[tashi]

How is it going deano12345. :)

[deano12345]

Hi shelflife and guys,

sorry I haven't been in touch. I am starting up a youtube type interactive site and have been 'up the wall'.

Firstly, I've still got the virus and worse still my wife lost an assignment for her degree she'd worked on for 4 weeks :oops:

Before I turn to norton to remove the virus one of my web designers said he will sort it out.

Can you believe me saying 'One of MY web designers' !!!. but honestly you shelflife gave me the knowledge and the courage to start up my site. I learned soooo much from you, it made me realise that there is nothing to be scared of. From an absolute novice to a site owner!!

I just got 75k grant with a lot more to follow so i should be up and running within 12 weeks.

The least I can do for you is to provide a link from my site to yours and I will make a donation as soon as the funding hits my account.

Although you didn't resolve it you hung in there for me. Please let me know if there is anything I can do for you guys? Also there has been so many hits on this question that I shall keep you informed.

If my chap sorts it out , I shall tell you how he did it, otherwise I will use norton and tell you if they tell me!!

Please don't forget though that I am a novice, anyone can start up a site but to have your knowledge takes many moons.

ps. any thoughts on how I can retrieve my wife's document ? :)

All the :wub: in the world.

deano12345

[shelf life]

hi deano12345,

good luck with the website. let us know how the virus situation comes out. i would do a search using explorer and the extension .doc to search for the missing files.

shelf life

[deano12345]

Hi shelf life,

2 days ago the web designer friend of mine uninstalled norton 2006 from my computer, he had a theory that maybe norton was carrying the virus as no other anti-virus programme was picking anything up, as you know, NO programme of any type was picking anything up. He installed avg and my computer is now running superbly.

I left replying to you for 2 days to see if any problems arose again, ie, freezing up, slow comp etc., but fingers crossed, it's running smoothly.

I have no idea if norton could have been the problem but I do know that since the uninstall it's like having a brand new computer.

I'll let you know if any problems arise.

Thanks shelf life, it's been great corresponding with you. I hope I get this grant real soon so I can show you guys my appreciation.

All the very, very best.

deano12345

[shelf life]

hi deano12345,

good, you got it sorted out. woudnt be the first time norton has caused problems. i think we are starting to clog up the server with 6 pages. good luck with your web site.

shelf life