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View Full Version : Manual Removal Guide for PU.DriverNavigator



Friday
2019-11-19, 13:05
The following instructions have been created to help you to get rid of "PU.DriverNavigator" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
pups

Description:
PU.DriverReviver is an application for automated driver updates. The free version only scans for outdated drivers. If the user wants to install the drivers, they have to buy a license.
Removal Instructions:

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.

Products that have a key or property named "DriverNavigator_is1".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$COMMONDESKTOP>\DriverNavigator.lnk".
The file at "<$COMMONPROGRAMS>\DriverNavigator\DriverNavigator.lnk".
The file at "<$COMMONPROGRAMS>\DriverNavigator\Uninstall DriverNavigator.lnk".
The file at "<$PROGRAMFILES>\Easeware\DriverNavigator\DriverNavigator.exe".
The file at "<$PROGRAMFILES>\Easeware\DriverNavigator\Easeware.CheckScheduledScan.exe".
The file at "<$PROGRAMFILES>\Easeware\DriverNavigator\Easeware.DriverInstall.exe".
The file at "<$PROGRAMFILES>\Easeware\DriverNavigator\unins000.exe".
The file at "<$PROGRAMFILES>\Easeware\DriverNavigator\UnRAR.exe".
The file at "<$PROGRAMFILES>\Easeware\DriverNavigator\x64\Easeware.DriverInstall.exe".
The file at "<$WINDIR>\Tasks\DriverNavigator Scheduled Scan.job".
Make sure you set your file manager to display hidden and system files. If PU.DriverNavigator uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$APPDATA>\Easeware\DriverNavigator".
The directory at "<$COMMONPROGRAMS>\DriverNavigator".
The directory at "<$PROGRAMFILES>\Easeware\DriverNavigator".
Make sure you set your file manager to display hidden and system files. If PU.DriverNavigator uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.