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Midwesterner
2019-12-30, 01:46
Hi,
I just scanned my computer with
Spybot and a threat shows up as Critical Danger.
Not sure what to do to remove it.
I've attached my log
Thanks

tashi
2019-12-30, 17:16
Hello Midwesterner,

IronInstall.Toolbar.Amazon: [SBI $7BCBF41F] Program directory (Directory, nothing done)

That is an Amazon app, often flagged as a PUP, a potentially unwanted program.

Did you install any of these:

https://www.amazon.com/gp/ubp/misc/uninstall/instructions.html

Best regards.

Midwesterner
2019-12-30, 20:26
Hi Tashi,
I appreciate you letting me know this. I haven't installed anything to my knowledge.
I'll be making sure I uninstall it.
Thanks so much for your help.



Hello Midwesterner,

IronInstall.Toolbar.Amazon: [SBI $7BCBF41F] Program directory (Directory, nothing done)

That is an Amazon app, often flagged as a PUP, a potentially unwanted program.

Did you install any of these:

https://www.amazon.com/gp/ubp/misc/uninstall/instructions.html

Best regards.

tashi
2019-12-31, 05:57
https://forums.spybot.info/images/icons/icon7.png Thanks Tashi
Hi Tashi,

I appreciate you letting me know this. I haven't installed anything to my knowledge.
I'll be making sure I uninstall it.
Thanks so much for your help.


Hi Midwesterner,

Thank you for your kind words.

It may have been an optional install:
https://forums.spybot.info/showthread.php?279-So-how-did-I-get-infected-in-the-first-place&p=286306&viewfull=1#post286306

:kboard:

baileyrock
2021-05-04, 23:07
Hello folks,
Spybot finds this Spyware about every other scan, I clear it using Spybot and it returns every time within weeks!
It's in program directory- C:\Users\pilch\AppData\Local\Google\Chrome\User\Default\Extensions\pbjikboenpfhbbejgkoklgkhjpfogcam\
I changed computers because original one was freezing up from what I thought might be this issue, but new computer has exact same spyware warning. Guessing it came over thru Google Chrome?
Any thoughts, ideas or help here?
Thank you all.
BR

CCDC.IT.Expert
2021-08-26, 21:29
Try going to your Google Chrome Extension page, and remove Amazon's toolbar, then run a Spybot S&D scan. After the first scan, fix and restart your PC. Then, run the scan and it should not appear again.


Hello folks,
Spybot finds this Spyware about every other scan, I clear it using Spybot and it returns every time within weeks!
It's in program directory- C:\Users\pilch\AppData\Local\Google\Chrome\User\Default\Extensions\pbjikboenpfhbbejgkoklgkhjpfogcam\
I changed computers because original one was freezing up from what I thought might be this issue, but new computer has exact same spyware warning. Guessing it came over thru Google Chrome?
Any thoughts, ideas or help here?
Thank you all.
BR