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Silky
2020-06-27, 03:19
I am considering using Spybot for my small business. I work in a field where HIPAA a compliant program is needed. Is Spybot software HIPAA compliant? Thanks ahead.
Silky
2020-06-27, 04:11
Also does Spybot offer a Business Associate Agreement (BAA)?
Zenobia
2020-06-27, 20:49
You could contact Spybot support with those questions. There's a contact form here. :)
https://www.safer-networking.org/support/#contactform
Silky
2020-07-06, 19:39
You could contact Spybot support with those questions. There's a contact form here. :)
https://www.safer-networking.org/support/#contactform

Zenobia, I have tried emailing them twice with no response. Once in March and once last week. I emailed them again today. Appreciate your suggestion.
Zenobia
2020-07-06, 23:36
Oh, sorry about that. I suggested you contact them because I don't know if Spybot is HIPAA compliant, and couldn't find anything about it in search. I don't know if they're having email problems or delays in answering or anything. Perhaps you could double check your email spam folder to see if a response may have gone into spam, and if that is not the case, then perhaps you could wait a day or so to see if they email you back this time(my apologies for asking you to do so since you had already emailed a couple times.) If you don't hear back, perhaps you could post back here, and let me know and I'll ask tashi for help. :)
Silky
2020-07-10, 15:55
Thanks for taking some time to research for me. I looked on the internet and didn't find much either. No need to say sorry for the suggestion about contacting support. You have been very helpful. I checked my spam folder and I didn't see any response yet. My ticket # is 2020032080000261. Any help is appreciated. Thanks again.
tashi
2020-07-10, 17:57
Hello,

Will contact support today and ask, thank you for providing the ticket number.

:greeting:
Zenobia
2020-07-11, 05:28
You're welcome, Silky. And thanks, tashi. :)
tashi
2020-07-16, 00:12
Hello Silky,

Apologies for the wait, but at this time they do not have the HIPAA compliance seal that you need for your business.

Best regards.

tashi
Silky
2020-07-23, 16:33
Zenobia and Tashi I want thank you again for your help. I got a response from Mike from Spybot via email which was informative and helpful. I appreciate your help!! Take care.
tashi
2020-07-23, 19:47
Glad to hear it Silky.

:thanks: