rflulling
2020-08-15, 17:04
Including and not limited to an update function of Spybot, the live Protection function if enabled causes certain programs to crash.
WSCAntivirusUpdateStatus: WSC_SECURITY_PRODUCT_STATE_ON
Spybot 2.8.67.0 StartCenter 2.8.67.138
Windows10 Pro 1909, i5-CPU, 32GB-RAM, 7TB-HDD
I say confirmed because while I could not find a reason for the crashes outside of spybot, I was able to observe that they DO NOT CRASH, if the Live Protection is disabled.
I suspect all of these have a common network behavior that is being blocked and they crash when they are unable to complete the task given. However in the case of the compiler crashes, I have no idea what the cause may be, only that SpyBot Live Protection is implicated since the crash does not happen with the service disabled.
Programs that crash without the user knowing it ever happened:
Canvas 15:
Faulting application path: F:\ACD Systems\Canvas 15\CVShellSrv.exe
Faulting module path: F:\ACD Systems\Canvas 15\Cvfc.dll
Canvas X 2017:
Faulting application path: F:\ACD Systems\Canvas 17\CVShellSrv.exe
Faulting module path: F:\ACD Systems\Canvas 17\Cvfc.dll
Spybot Update:
Faulting application path: C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdate.exe
Faulting module path: hhctrl.ocx
Programs that crash while being used:
Arduino 1.8.13:
Crashes when attempting to compile code in IDE
Faulting application path: F:\Arduino\java\bin\javaw.exe
Faulting module path: C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHook32.dll
Important Note:
While Arduino crashes and Javaw.exe is included in the crash, Java in general does not seem effected. Minecraft Java seems to work just fine.
Also a support ticket was filled several days ago before I learned that the Live Protection made a difference. I only knew that SpyBot had an issue, and that there were other issues that seemed like they might be related. I have generated this report after having learned they are all related.
WSCAntivirusUpdateStatus: WSC_SECURITY_PRODUCT_STATE_ON
Spybot 2.8.67.0 StartCenter 2.8.67.138
Windows10 Pro 1909, i5-CPU, 32GB-RAM, 7TB-HDD
I say confirmed because while I could not find a reason for the crashes outside of spybot, I was able to observe that they DO NOT CRASH, if the Live Protection is disabled.
I suspect all of these have a common network behavior that is being blocked and they crash when they are unable to complete the task given. However in the case of the compiler crashes, I have no idea what the cause may be, only that SpyBot Live Protection is implicated since the crash does not happen with the service disabled.
Programs that crash without the user knowing it ever happened:
Canvas 15:
Faulting application path: F:\ACD Systems\Canvas 15\CVShellSrv.exe
Faulting module path: F:\ACD Systems\Canvas 15\Cvfc.dll
Canvas X 2017:
Faulting application path: F:\ACD Systems\Canvas 17\CVShellSrv.exe
Faulting module path: F:\ACD Systems\Canvas 17\Cvfc.dll
Spybot Update:
Faulting application path: C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdate.exe
Faulting module path: hhctrl.ocx
Programs that crash while being used:
Arduino 1.8.13:
Crashes when attempting to compile code in IDE
Faulting application path: F:\Arduino\java\bin\javaw.exe
Faulting module path: C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHook32.dll
Important Note:
While Arduino crashes and Javaw.exe is included in the crash, Java in general does not seem effected. Minecraft Java seems to work just fine.
Also a support ticket was filled several days ago before I learned that the Live Protection made a difference. I only knew that SpyBot had an issue, and that there were other issues that seemed like they might be related. I have generated this report after having learned they are all related.