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View Full Version : Fail to install silently 'Failed to proceed to next wizard page; aborting.'



codaamok
2021-05-20, 20:59
Attempting to install silently using the below string fails with exit code 1. Enabling the logging parameter gives some indication as to why but it's still not clear:


spybotsd-2.8.68.0.exe /silent /NOCLOSEAPPLICATIONS /NORESTARTAPPLICATIONS /NORESTART /SP- /SUPPRESSMSGBOXES /LOG="log.log"


2021-05-20 19:40:40.736 Log opened. (Time zone: UTC+01:00)
2021-05-20 19:40:40.736 Setup version: Inno Setup version 6.0.2 (u)
2021-05-20 19:40:40.736 Original Setup EXE: C:\Users\WDAGUtilityAccount\Desktop\spybotsd-2.8.68.0.exe
2021-05-20 19:40:40.736 Setup command line: /SL5="$50AB4,68440474,806912,C:\Users\WDAGUtilityAccount\Desktop\spybotsd-2.8.68.0.exe" /silent /NOCLOSEAPPLICATIONS /NORESTARTAPPLICATIONS /NORESTART /SP- /SUPPRESSMSGBOXES /LOG="log.log"
2021-05-20 19:40:40.736 Windows version: 10.0.19041 (NT platform: Yes)
2021-05-20 19:40:40.736 64-bit Windows: Yes
2021-05-20 19:40:40.736 Processor architecture: x64
2021-05-20 19:40:40.736 User privileges: Administrative
2021-05-20 19:40:40.751 Administrative install mode: Yes
2021-05-20 19:40:40.751 Install mode root key: HKEY_LOCAL_MACHINE
2021-05-20 19:40:40.751 64-bit install mode: No
2021-05-20 19:40:40.751 Created temporary directory: C:\Users\WDAGUtilityAccount\AppData\Local\Temp\is-4D18I.tmp
2021-05-20 19:40:40.751 -- DLL function import --
2021-05-20 19:40:40.751 Function name: PeekMessageA
2021-05-20 19:40:40.751 DLL name: setup:user32.dll
2021-05-20 19:40:40.751 Dest DLL name: user32.dll
2021-05-20 19:40:40.751 Importing the DLL function.
2021-05-20 19:40:40.751 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.751 -- DLL function import --
2021-05-20 19:40:40.751 Function name: TranslateMessage
2021-05-20 19:40:40.751 DLL name: setup:user32.dll
2021-05-20 19:40:40.751 Dest DLL name: user32.dll
2021-05-20 19:40:40.751 Importing the DLL function.
2021-05-20 19:40:40.751 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.751 -- DLL function import --
2021-05-20 19:40:40.751 Function name: DispatchMessageA
2021-05-20 19:40:40.751 DLL name: setup:user32.dll
2021-05-20 19:40:40.751 Dest DLL name: user32.dll
2021-05-20 19:40:40.751 Importing the DLL function.
2021-05-20 19:40:40.751 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.751 -- DLL function import --
2021-05-20 19:40:40.751 Function name: InternetOpenA
2021-05-20 19:40:40.751 DLL name: setup:wininet.dll
2021-05-20 19:40:40.751 Dest DLL name: wininet.dll
2021-05-20 19:40:40.751 Importing the DLL function.
2021-05-20 19:40:40.751 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.751 -- DLL function import --
2021-05-20 19:40:40.751 Function name: InternetSetOptionA
2021-05-20 19:40:40.751 DLL name: setup:wininet.dll
2021-05-20 19:40:40.751 Dest DLL name: wininet.dll
2021-05-20 19:40:40.751 Importing the DLL function.
2021-05-20 19:40:40.751 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.751 -- DLL function import --
2021-05-20 19:40:40.751 Function name: InternetConnectA
2021-05-20 19:40:40.751 DLL name: setup:wininet.dll
2021-05-20 19:40:40.751 Dest DLL name: wininet.dll
2021-05-20 19:40:40.751 Importing the DLL function.
2021-05-20 19:40:40.751 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.751 -- DLL function import --
2021-05-20 19:40:40.751 Function name: HttpOpenRequestA
2021-05-20 19:40:40.751 DLL name: setup:wininet.dll
2021-05-20 19:40:40.751 Dest DLL name: wininet.dll
2021-05-20 19:40:40.751 Importing the DLL function.
2021-05-20 19:40:40.751 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.751 -- DLL function import --
2021-05-20 19:40:40.751 Function name: HttpSendRequestA
2021-05-20 19:40:40.751 DLL name: setup:wininet.dll
2021-05-20 19:40:40.751 Dest DLL name: wininet.dll
2021-05-20 19:40:40.751 Importing the DLL function.
2021-05-20 19:40:40.751 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.751 -- DLL function import --
2021-05-20 19:40:40.751 Function name: HttpQueryInfoA
2021-05-20 19:40:40.751 DLL name: setup:wininet.dll
2021-05-20 19:40:40.751 Dest DLL name: wininet.dll
2021-05-20 19:40:40.751 Importing the DLL function.
2021-05-20 19:40:40.751 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.751 -- DLL function import --
2021-05-20 19:40:40.751 Function name: FtpOpenFileA
2021-05-20 19:40:40.751 DLL name: setup:wininet.dll
2021-05-20 19:40:40.751 Dest DLL name: wininet.dll
2021-05-20 19:40:40.751 Importing the DLL function.
2021-05-20 19:40:40.751 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.751 -- DLL function import --
2021-05-20 19:40:40.751 Function name: FtpGetFileSize
2021-05-20 19:40:40.751 DLL name: setup:wininet.dll
2021-05-20 19:40:40.751 Dest DLL name: wininet.dll
2021-05-20 19:40:40.751 Importing the DLL function.
2021-05-20 19:40:40.751 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.751 -- DLL function import --
2021-05-20 19:40:40.751 Function name: InternetReadFile
2021-05-20 19:40:40.751 DLL name: setup:wininet.dll
2021-05-20 19:40:40.751 Dest DLL name: wininet.dll
2021-05-20 19:40:40.751 Importing the DLL function.
2021-05-20 19:40:40.751 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.751 -- DLL function import --
2021-05-20 19:40:40.751 Function name: InternetCloseHandle
2021-05-20 19:40:40.751 DLL name: setup:wininet.dll
2021-05-20 19:40:40.751 Dest DLL name: wininet.dll
2021-05-20 19:40:40.751 Importing the DLL function.
2021-05-20 19:40:40.751 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.751 -- DLL function import --
2021-05-20 19:40:40.751 Function name: InternetGetConnectedState
2021-05-20 19:40:40.751 DLL name: setup:wininet.dll
2021-05-20 19:40:40.751 Dest DLL name: wininet.dll
2021-05-20 19:40:40.751 Importing the DLL function.
2021-05-20 19:40:40.751 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.751 -- DLL function import --
2021-05-20 19:40:40.751 Function name: AddFontResourceExW
2021-05-20 19:40:40.751 DLL name: gdi32.dll
2021-05-20 19:40:40.751 Dest DLL name: gdi32.dll
2021-05-20 19:40:40.751 Importing the DLL function.
2021-05-20 19:40:40.751 Successfully imported the DLL function. Delay loaded? No
2021-05-20 19:40:40.751 -- DLL function import --
2021-05-20 19:40:40.751 Function name: RemoveFontResourceExW
2021-05-20 19:40:40.751 DLL name: gdi32.dll
2021-05-20 19:40:40.751 Dest DLL name: gdi32.dll
2021-05-20 19:40:40.751 Importing the DLL function.
2021-05-20 19:40:40.751 Successfully imported the DLL function. Delay loaded? No
2021-05-20 19:40:40.751 -- DLL function import --
2021-05-20 19:40:40.751 Function name: ConvertPNGToBMPA
2021-05-20 19:40:40.751 DLL name: files:inno-imgconvert.dll
2021-05-20 19:40:40.751 Extracting temporary file: C:\Users\WDAGUtilityAccount\AppData\Local\Temp\is-4D18I.tmp\inno-imgconvert.dll
2021-05-20 19:40:40.751 Dest DLL name: C:\Users\WDAGUtilityAccount\AppData\Local\Temp\is-4D18I.tmp\inno-imgconvert.dll
2021-05-20 19:40:40.751 Importing the DLL function.
2021-05-20 19:40:40.767 Successfully imported the DLL function. Delay loaded? No
2021-05-20 19:40:40.767 -- DLL function import --
2021-05-20 19:40:40.767 Function name: ConvertJPGToBMPA
2021-05-20 19:40:40.767 DLL name: files:inno-imgconvert.dll
2021-05-20 19:40:40.767 Dest DLL name: C:\Users\WDAGUtilityAccount\AppData\Local\Temp\is-4D18I.tmp\inno-imgconvert.dll
2021-05-20 19:40:40.767 Importing the DLL function.
2021-05-20 19:40:40.767 Successfully imported the DLL function. Delay loaded? No
2021-05-20 19:40:40.767 -- DLL function import --
2021-05-20 19:40:40.767 Function name: OpenSCManagerA
2021-05-20 19:40:40.767 DLL name: advapi32.dll
2021-05-20 19:40:40.767 Dest DLL name: advapi32.dll
2021-05-20 19:40:40.767 Importing the DLL function.
2021-05-20 19:40:40.767 Successfully imported the DLL function. Delay loaded? No
2021-05-20 19:40:40.767 -- DLL function import --
2021-05-20 19:40:40.767 Function name: OpenServiceA
2021-05-20 19:40:40.767 DLL name: advapi32.dll
2021-05-20 19:40:40.767 Dest DLL name: advapi32.dll
2021-05-20 19:40:40.767 Importing the DLL function.
2021-05-20 19:40:40.767 Successfully imported the DLL function. Delay loaded? No
2021-05-20 19:40:40.767 -- DLL function import --
2021-05-20 19:40:40.767 Function name: StartServiceA
2021-05-20 19:40:40.767 DLL name: advapi32.dll
2021-05-20 19:40:40.767 Dest DLL name: advapi32.dll
2021-05-20 19:40:40.767 Importing the DLL function.
2021-05-20 19:40:40.767 Successfully imported the DLL function. Delay loaded? No
2021-05-20 19:40:40.767 -- DLL function import --
2021-05-20 19:40:40.767 Function name: CloseServiceHandle
2021-05-20 19:40:40.767 DLL name: advapi32.dll
2021-05-20 19:40:40.767 Dest DLL name: advapi32.dll
2021-05-20 19:40:40.767 Importing the DLL function.
2021-05-20 19:40:40.767 Successfully imported the DLL function. Delay loaded? No
2021-05-20 19:40:40.767 -- DLL function import --
2021-05-20 19:40:40.767 Function name: ControlService
2021-05-20 19:40:40.767 DLL name: advapi32.dll
2021-05-20 19:40:40.767 Dest DLL name: advapi32.dll
2021-05-20 19:40:40.767 Importing the DLL function.
2021-05-20 19:40:40.767 Successfully imported the DLL function. Delay loaded? No
2021-05-20 19:40:40.767 -- DLL function import --
2021-05-20 19:40:40.767 Function name: CreateServiceA
2021-05-20 19:40:40.767 DLL name: advapi32.dll
2021-05-20 19:40:40.767 Dest DLL name: advapi32.dll
2021-05-20 19:40:40.767 Importing the DLL function.
2021-05-20 19:40:40.767 Successfully imported the DLL function. Delay loaded? No
2021-05-20 19:40:40.767 -- DLL function import --
2021-05-20 19:40:40.767 Function name: DeleteService
2021-05-20 19:40:40.767 DLL name: advapi32.dll
2021-05-20 19:40:40.767 Dest DLL name: advapi32.dll
2021-05-20 19:40:40.767 Importing the DLL function.
2021-05-20 19:40:40.767 Successfully imported the DLL function. Delay loaded? No
2021-05-20 19:40:40.767 -- DLL function import --
2021-05-20 19:40:40.767 Function name: ChangeServiceConfigA
2021-05-20 19:40:40.767 DLL name: advapi32.dll
2021-05-20 19:40:40.767 Dest DLL name: advapi32.dll
2021-05-20 19:40:40.767 Importing the DLL function.
2021-05-20 19:40:40.767 Successfully imported the DLL function. Delay loaded? No
2021-05-20 19:40:40.767 -- DLL function import --
2021-05-20 19:40:40.767 Function name: LockServiceDatabase
2021-05-20 19:40:40.767 DLL name: advapi32.dll
2021-05-20 19:40:40.767 Dest DLL name: advapi32.dll
2021-05-20 19:40:40.767 Importing the DLL function.
2021-05-20 19:40:40.767 Successfully imported the DLL function. Delay loaded? No
2021-05-20 19:40:40.767 -- DLL function import --
2021-05-20 19:40:40.767 Function name: UnlockServiceDatabase
2021-05-20 19:40:40.767 DLL name: advapi32.dll
2021-05-20 19:40:40.767 Dest DLL name: advapi32.dll
2021-05-20 19:40:40.767 Importing the DLL function.
2021-05-20 19:40:40.767 Successfully imported the DLL function. Delay loaded? No
2021-05-20 19:40:40.767 -- DLL function import --
2021-05-20 19:40:40.767 Function name: QueryServiceConfig2A
2021-05-20 19:40:40.767 DLL name: advapi32.dll
2021-05-20 19:40:40.767 Dest DLL name: advapi32.dll
2021-05-20 19:40:40.767 Importing the DLL function.
2021-05-20 19:40:40.767 Successfully imported the DLL function. Delay loaded? No
2021-05-20 19:40:40.767 -- DLL function import --
2021-05-20 19:40:40.767 Function name: ChangeServiceConfig2A
2021-05-20 19:40:40.767 DLL name: advapi32.dll
2021-05-20 19:40:40.767 Dest DLL name: advapi32.dll
2021-05-20 19:40:40.767 Importing the DLL function.
2021-05-20 19:40:40.767 Successfully imported the DLL function. Delay loaded? No
2021-05-20 19:40:40.767 -- DLL function import --
2021-05-20 19:40:40.767 Function name: ChangeServiceConfig2A
2021-05-20 19:40:40.767 DLL name: advapi32.dll
2021-05-20 19:40:40.767 Dest DLL name: advapi32.dll
2021-05-20 19:40:40.767 Importing the DLL function.
2021-05-20 19:40:40.767 Successfully imported the DLL function. Delay loaded? No
2021-05-20 19:40:40.767 -- DLL function import --
2021-05-20 19:40:40.767 Function name: ChangeServiceConfig2A
2021-05-20 19:40:40.767 DLL name: advapi32.dll
2021-05-20 19:40:40.767 Dest DLL name: advapi32.dll
2021-05-20 19:40:40.767 Importing the DLL function.
2021-05-20 19:40:40.767 Successfully imported the DLL function. Delay loaded? No
2021-05-20 19:40:40.767 -- DLL function import --
2021-05-20 19:40:40.767 Function name: CreateUpdateSchedule2
2021-05-20 19:40:40.767 DLL name: setup:files:SDTasks.dll
2021-05-20 19:40:40.767 Extracting temporary file: C:\Users\WDAGUtilityAccount\AppData\Local\Temp\is-4D18I.tmp\SDTasks.dll
2021-05-20 19:40:40.814 Dest DLL name: C:\Users\WDAGUtilityAccount\AppData\Local\Temp\is-4D18I.tmp\SDTasks.dll
2021-05-20 19:40:40.814 Importing the DLL function.
2021-05-20 19:40:40.814 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.814 -- DLL function import --
2021-05-20 19:40:40.814 Function name: CreateImmunizationSchedule2
2021-05-20 19:40:40.814 DLL name: setup:files:SDTasks.dll
2021-05-20 19:40:40.814 Dest DLL name: C:\Users\WDAGUtilityAccount\AppData\Local\Temp\is-4D18I.tmp\SDTasks.dll
2021-05-20 19:40:40.814 Importing the DLL function.
2021-05-20 19:40:40.814 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.814 -- DLL function import --
2021-05-20 19:40:40.814 Function name: CreateSystemScanSchedule2
2021-05-20 19:40:40.814 DLL name: setup:files:SDTasks.dll
2021-05-20 19:40:40.814 Dest DLL name: C:\Users\WDAGUtilityAccount\AppData\Local\Temp\is-4D18I.tmp\SDTasks.dll
2021-05-20 19:40:40.814 Importing the DLL function.
2021-05-20 19:40:40.814 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.814 -- DLL function import --
2021-05-20 19:40:40.814 Function name: CreateMRUScanSchedule2
2021-05-20 19:40:40.814 DLL name: setup:files:SDTasks.dll
2021-05-20 19:40:40.814 Dest DLL name: C:\Users\WDAGUtilityAccount\AppData\Local\Temp\is-4D18I.tmp\SDTasks.dll
2021-05-20 19:40:40.814 Importing the DLL function.
2021-05-20 19:40:40.814 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.814 -- DLL function import --
2021-05-20 19:40:40.814 Function name: RunUpdateSchedule
2021-05-20 19:40:40.814 DLL name: setup:files:SDTasks.dll
2021-05-20 19:40:40.814 Dest DLL name: C:\Users\WDAGUtilityAccount\AppData\Local\Temp\is-4D18I.tmp\SDTasks.dll
2021-05-20 19:40:40.814 Importing the DLL function.
2021-05-20 19:40:40.814 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.814 -- DLL function import --
2021-05-20 19:40:40.814 Function name: DeleteUpdateSchedule
2021-05-20 19:40:40.814 DLL name: uninstall:{app}\SDTasks.dll
2021-05-20 19:40:40.814 Skipping.
2021-05-20 19:40:40.814 -- DLL function import --
2021-05-20 19:40:40.814 Function name: DeleteImmunizationSchedule
2021-05-20 19:40:40.814 DLL name: uninstall:{app}\SDTasks.dll
2021-05-20 19:40:40.814 Skipping.
2021-05-20 19:40:40.814 -- DLL function import --
2021-05-20 19:40:40.814 Function name: DeleteSystemScanSchedule
2021-05-20 19:40:40.814 DLL name: uninstall:{app}\SDTasks.dll
2021-05-20 19:40:40.814 Skipping.
2021-05-20 19:40:40.814 -- DLL function import --
2021-05-20 19:40:40.814 Function name: DeleteMRUScanSchedule
2021-05-20 19:40:40.814 DLL name: uninstall:{app}\SDTasks.dll
2021-05-20 19:40:40.814 Skipping.
2021-05-20 19:40:40.814 -- DLL function import --
2021-05-20 19:40:40.814 Function name: SetServiceDefaultFailureActions
2021-05-20 19:40:40.814 DLL name: setup:files:SDTasks.dll
2021-05-20 19:40:40.814 Dest DLL name: C:\Users\WDAGUtilityAccount\AppData\Local\Temp\is-4D18I.tmp\SDTasks.dll
2021-05-20 19:40:40.814 Importing the DLL function.
2021-05-20 19:40:40.814 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.814 -- DLL function import --
2021-05-20 19:40:40.814 Function name: LoadLibraryA
2021-05-20 19:40:40.814 DLL name: kernel32.dll
2021-05-20 19:40:40.814 Dest DLL name: kernel32.dll
2021-05-20 19:40:40.814 Importing the DLL function.
2021-05-20 19:40:40.814 Successfully imported the DLL function. Delay loaded? No
2021-05-20 19:40:40.814 -- DLL function import --
2021-05-20 19:40:40.814 Function name: SetFileAttributesA
2021-05-20 19:40:40.814 DLL name: kernel32.dll
2021-05-20 19:40:40.814 Dest DLL name: kernel32.dll
2021-05-20 19:40:40.814 Importing the DLL function.
2021-05-20 19:40:40.814 Successfully imported the DLL function. Delay loaded? No
2021-05-20 19:40:40.814 -- DLL function import --
2021-05-20 19:40:40.814 Function name: MoveFileExA
2021-05-20 19:40:40.814 DLL name: kernel32.dll
2021-05-20 19:40:40.814 Dest DLL name: kernel32.dll
2021-05-20 19:40:40.814 Importing the DLL function.
2021-05-20 19:40:40.814 Successfully imported the DLL function. Delay loaded? Yes
2021-05-20 19:40:40.814 Preparing font....
2021-05-20 19:40:40.814 Extracting temporary file: C:\Users\WDAGUtilityAccount\AppData\Local\Temp\is-4D18I.tmp\WorkSans-Regular.ttf
2021-05-20 19:40:41.111 [i] Skipping whitelist copy, no previous installation found.
2021-05-20 19:40:41.111 Updating font....
2021-05-20 19:40:41.126 InitializeWizard_UninstallOldVersionFirst.enter
2021-05-20 19:40:41.126 GetUninstallInformation.enter
2021-05-20 19:40:41.126 GetUninstallInformation.leave
2021-05-20 19:40:41.126 InitializeWizard_UninstallOldVersionFirst.leave
2021-05-20 19:40:41.126 Extracting temporary file: C:\Users\WDAGUtilityAccount\AppData\Local\Temp\is-4D18I.tmp\PrivacyPolicy.rtf
2021-05-20 19:40:41.142 InitializeWizard.enter
2021-05-20 19:40:41.142 InitializeWizard.InitServices
2021-05-20 19:40:41.142 InitializeWizard.InitTasks
2021-05-20 19:40:41.142 InitializeWizard.CreateInputOptionPage(...EasyModeHeader...)
2021-05-20 19:40:41.158 [i] DwinsHs_CurPageChanged(wpWelcome)
2021-05-20 19:40:41.158 [+] DwinsHs_NextButtonClick(wpWelcome)
2021-05-20 19:40:41.158 NextButtonClick_UninstallOldVersionFirst.enter
2021-05-20 19:40:41.158 NextButtonClick_UninstallOldVersionFirst.leave
2021-05-20 19:40:41.158 NextButtonClick.enter
2021-05-20 19:40:41.158 NextButtonClick.leave
2021-05-20 19:40:41.158 [-] DwinsHs_ShouldSkipPage(105)
2021-05-20 19:40:41.158 [i] DwinsHs_CurPageChanged(105)
2021-05-20 19:40:41.158 [+] DwinsHs_NextButtonClick(105)
2021-05-20 19:40:41.158 NextButtonClick_UninstallOldVersionFirst.enter
2021-05-20 19:40:41.158 NextButtonClick_UninstallOldVersionFirst.leave
2021-05-20 19:40:41.158 NextButtonClick.enter
2021-05-20 19:40:41.158 NextButtonClick.leave
2021-05-20 19:40:41.158 [-] DwinsHs_ShouldSkipPage(104)
2021-05-20 19:40:41.158 [-] DwinsHs_ShouldSkipPage(105)
2021-05-20 19:40:41.158 [i] DwinsHs_CurPageChanged(104)
2021-05-20 19:40:41.158 Failed to proceed to next wizard page; aborting.
2021-05-20 19:40:41.158 Got EAbort exception.
2021-05-20 19:40:41.158 Deinitializing Setup.
2021-05-20 19:40:43.157 Failed to remove temporary directory: C:\Users\WDAGUtilityAccount\AppData\Local\Temp\is-4D18I.tmp
2021-05-20 19:40:43.157 Log closed.

Zenobia
2021-05-23, 04:31
You could contact technical support about this, if you'd like. The contact page is here:
https://www.safer-networking.org/support/#contactform

codaamok
2021-05-26, 12:05
You could contact technical support about this, if you'd like. The contact page is here:
https://www.safer-networking.org/support/#contactform

Thanks for your reply. I haven't received a response from them.

Ticket number: 2021052480000239

tashi
2021-05-26, 15:31
Hello codaamok,

Sorry for the delay, I gave support a heads up.

Best regards,
tashi

tashi
2021-05-28, 21:18
Hello, :greeting:

The issue has been escalated, but I do not have a resolution to report at the moment.

Best regards.

codaamok
2021-06-15, 12:31
Hello, :greeting:

The issue has been escalated, but I do not have a resolution to report at the moment.

Best regards.

Any news?

tashi
2021-06-15, 18:42
Any news?

Not at this time, sorry.