Cragusbe

[CRAGUSBE]

Internet Protection has stopped working. Cannot switch it on, even in Administrator mode.
Getting messages about Proxies that I don't understand. The only system changes made were
regular Windows Updates.

Windows 10, Spybot 2.8 AV Professional Edition

[tashi]

Hello CRAGUSBE,

From the FAQ (https://www.safer-networking.org/support/spybot-2-faq/):

To enable Live Protection:


Open Spybot by right-clicking on the Spybot icon and choosing the option to Run as Administrator.
Click on Show details in the bottom right corner of the Start Center.
Click on the Live Protection status in the Start Center. This will open up the Live Protection Settings.
If you see Live Protection is not installed, click on Show Live Protection advanced controls and click on Install Live Protection.
If you receive an error message saying "Live Protection System Driver could not be installed", you will have to restart your PC in order to re-attempt the installation.
Once you have restarted your machine, please open Spybot.
You should see a dialog asking you whether or not to install Live Protection, here click Yes.
If you do not see this dialog, go back into the Live Protection settings by pressing on the Live Protection status in the Start Center.
Click on Activate Live Protection. Live Protection should now be fully enabled.


If this doesn't work please open a support ticket here (https://www.safer-networking.org/support/#contactform) and keep me posted.

Best regards,
tashi

[CRAGUSBE]

Thank you tashi.

Problem solved.

Your instructions for Live Protection showed that while it was flagged as ON, it was not active.
After I activated it, Internet Protection remained OFF.

Internet Protection came back ON when I restarted the computer.

[tashi]

Good to know, thank you CRAGUSBE.