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RAD48
2021-09-19, 02:59
I recently began having issues with updating Spybot. Below is what I receive. Can anyone help with this?

[00:00.000] [i] Update started...
[00:01.179] [+] Updating Service is active.
[00:01.181] [i] Using proxy: 127.0.0.1:21320
[00:01.801] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
[00:04.265] [i] Did not retrieved update info file (attempt 1 of 3).
[00:06.557] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
[00:08.954] [i] Did not retrieved update info file (attempt 1 of 3).
[00:11.364] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
[00:13.851] [i] Did not retrieved update info file (attempt 1 of 3).
[00:16.254] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
[00:18.562] [i] Did not retrieved update info file (attempt 2 of 3).
[00:20.963] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
[00:23.701] [i] Did not retrieved update info file (attempt 2 of 3).
[00:25.849] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
[00:27.877] [i] Did not retrieved update info file (attempt 2 of 3).
[00:29.903] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
[00:31.930] [-] Did not retrieved update info file (attempt 3 of 3).
[00:34.057] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
[00:36.758] [-] Did not retrieved update info file (attempt 3 of 3).
[00:39.156] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
[00:41.659] [-] Did not retrieved update info file (attempt 3 of 3).
[00:43.958] [.] Info file part done.
[00:44.024] [+] The antispyware signatures are up to date.
[00:44.025]


This is what I receive trying to update the antivirus.

[00:00.000] [i] Update started...
[00:02.095] [i] Using proxy: 127.0.0.1:21320
[00:17.233] [-] Failed to download updated Spybot 2 antivirus signatures!
[00:17.273] [-] The antivirus update failed to download files!

Zenobia
2021-09-19, 10:13
I see you're using a proxy. Is that the Spybot proxy, and did you set that up yourself through Settings? And if so, is that approximately when you began having problems with the updates? :)