Having trouble renewing Spybot

[klxdrt]

Hi,
:)
Having trouble renewing Spybot. The renewal process at the wants me to enter a Number to get the update. I did not receive a number. What should I do to get around this kerfuffle? Can I just but a new version??

Regards,

klxdrt:thanks:

Admin edit: Recent topic:https://forums.spybot.info/showthread.php?77700-Recently-upgraded-spybot-couldn-t-complete-process-never-had-no-old-regist

[tashi]

Hello dklxrt,


Having trouble renewing Spybot. The renewal process at the wants me to enter a Number to get the update. I did not receive a number. What should I do to get around this kerfuffle? Can I just but a new version??




Open the Spybot Start Center.
Click on Show Details in the bottom right corner of the Start Center.
Under the Spybot logo on the top left corner of the Start Center, you should see the Spybot edition written in blue writing.
If you are a licensed user you should also have +ANTIVIRUS written in red writing.



Let us know what it says. :)

Best regards,

tashi