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View Full Version : my Tray Icon shows AS +AV as off, Why?



GregB
2022-09-01, 23:41
As the title shows my tray icon shows AS +AV as off.

How do I turn it on ?

tashi
2022-09-02, 07:20
Hello GregB,

To enable (https://www.safer-networking.org/support/spybot-2-faq/) Live Protection:



Open Spybot by right-clicking on the Spybot icon and choosing the option to Run as Administrator.
Click on Show details in the bottom right corner of the Start Center.
Click on the Live Protection status in the Start Center. This will open up the Live Protection Settings.
If you see Live Protection is not installed, click on Show Live Protection advanced controls and click on Install Live Protection.
If you receive an error message saying "Live Protection System Driver could not be installed", you will have to restart your PC in order to re-attempt the installation.
Once you have restarted your machine, please open Spybot.
You should see a dialog asking you whether or not to install Live Protection, here click Yes.
If you do not see this dialog, go back into the Live Protection settings by pressing on the Live Protection status in the Start Center.
Click on Activate Live Protection. Live Protection should now be fully enabled.

https://www.safer-networking.org/wp-content/uploads/2018/10/Live-Protection-2.png

Hope that helps. :)

tashi

GregB
2022-09-06, 17:16
This is what I see when I hover over tray Icon:

13323

GregB
2022-09-06, 17:58
13324

And this is what I see when I right click.

On the hover image it says AS +AV off ?

tashi
2022-09-07, 02:20
Hello GregB,

Please open a support ticket here

(https://www.safer-networking.org/support/#contactform)You could provide them with a link to this topic.

Best regards,

tashi

Arctodus Simus
2023-07-27, 17:46
Hello Here

Someone on this forum that could me with this message, in the systemtray? It Shows AS+AV is offline, but Live-Protection is installed und running.

Don't know how to solve this issue..

I Have Reeinstalling Spybot, but the same message pops off when i strive with the mouse over it.

Help or any Workoround is very welcome

Thank You.:thanks:

Zenobia
2023-07-29, 04:58
You could ask for help from Team Spybot. The contact page is here. :)

https://www.safer-networking.org/support/#contactform

KSGUK
2023-08-29, 21:56
As the title shows my tray icon shows AS +AV as off.

How do I turn it on ?

I have the same issue, did you get an answer ?