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my Tray Icon shows AS +AV as off, Why?

Hello GregB,

To enable Live Protection:


  • Open Spybot by right-clicking on the Spybot icon and choosing the option to Run as Administrator.
  • Click on Show details in the bottom right corner of the Start Center.
  • Click on the Live Protection status in the Start Center. This will open up the Live Protection Settings.
  • If you see Live Protection is not installed, click on Show Live Protection advanced controls and click on Install Live Protection.
  • If you receive an error message saying "Live Protection System Driver could not be installed", you will have to restart your PC in order to re-attempt the installation.
  • Once you have restarted your machine, please open Spybot.
  • You should see a dialog asking you whether or not to install Live Protection, here click Yes.
  • If you do not see this dialog, go back into the Live Protection settings by pressing on the Live Protection status in the Start Center.
  • Click on Activate Live Protection. Live Protection should now be fully enabled.
Live-Protection-2.png


Hope that helps. :)

tashi
 
Hello GregB,

Please open a support ticket here

You could provide them with a link to this topic.

Best regards,

tashi
 
Same Issue after New Installation

Hello Here

Someone on this forum that could me with this message, in the systemtray? It Shows AS+AV is offline, but Live-Protection is installed und running.

Don't know how to solve this issue..

I Have Reeinstalling Spybot, but the same message pops off when i strive with the mouse over it.

Help or any Workoround is very welcome

Thank You.:thanks:
 
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