PDA

View Full Version : Unable to disable spybot and it is preventing windows defender from running



titanif
2023-10-24, 10:46
https://www.safer-networking.org/pt-br/faq/how-to-enabledisable-system-services/

Im trying to follow the steps here, but it just doesnt work...even though i am running it in admin mode, trying to stop the service doesnt work, and everytime i try to untick "activate on startup", the tick comes back once i hit apply. I cant disable the service in services.msc either because it keeps complaining i do not have access, even though i am using an account with admin rights and i started services.msc in admin mode.

Anyone have any ideas on how to fix this?

tashi
2023-10-25, 03:27
Hello titanif,

Your link is to 'legacy' information. Updated information: https://www.safer-networking.org/support/spybot-2-faq/

If the following doesn't help please open a support ticket here (https://www.safer-networking.org/support/#contactform).

Is it possible to run Spybot and Windows Defender? User of Windows 10 may have noticed that Windows Defender will stop running in Windows 10 when Spybot is installed. Windows will disable this program if it detects another antivirus program on your PC in order to prevent conflict between the multiple antivirus programs installed. The Free Edition of Spybot also falls into this category, because it contains antivirus components from the paid editions. To fix this issue, please disable Spybot's Security Center Service using the instructions below, as this will prevent Windows from detecting Spybot as an antivirus program.



Open Spybot by right clicking on the Spybot icon and click Run as Administrator.
Click on Show details in the bottom right corner of the Start Center.
Open Settings (Tick the checkbox next to Advanced User Mode if you do not see Settings)
In Settings, go to the System Services tab.
Here, click Stop beside the Security Center Service.



After disabling the service and rebooting your PC, Windows Defender should function correctly again when it is run.

However, the antivirus programs could now conflict and cause issues.

To avoid this with Spybot, please also disable Live Protection/Real-Time Protection in either Spybot or Windows Defender.
You can find instructions for disabling Spybot's Live Protection here. https://www.safer-networking.org/?p=24115

Best regards,
tashi