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FraserR
2024-04-28, 17:38
My computer won't boot. I used SpyBot to do a scan and it recommended deleting a registy key. I think it was HKLM or something similar. I am thinking that SpyBot has made a big mistake. Is there any way to see a log of what was done? I am trying to attach the HD to another computer. When Windows starts it says there are no administrator accounts as if SpyBot deleted a root key of the registry.

Zenobia
2024-04-29, 06:44
You could ask for help from Spybot support. Please see here:
https://www.safer-networking.org/support/#contactform

FraserR
2024-05-02, 11:35
I have used the contact form. There has been no reply after 6 days.

Zenobia
2024-05-03, 07:29
Okay, I sent a message to tashi. :)

FraserR
2024-05-03, 15:03
I still don't know what registyry key was deleted. I have restored a backup but I have a backup of the faulty drive.

tashi
2024-05-03, 20:35
Hello,

I sent support a link to this thread.

Kind regards,

tashi.

FraserR
2024-05-04, 14:11
I ran a SpyBot scan again to see if it does the same detection as before. It found Virtumonde.sdn. There is a registry key in HKLM. It is a trojan-VM-007 rule D5A89F9E. I can't let it delete it again obviously.