Socket errors - updates

[newby]

Hi there,

I've recently installed Spybot and i'm having troubles gettting updates. Whenever I use the update function within spypot, the error message "Socket error #10060 server timeout" or #11004 appear.

If I try to download the updates manually, it tells me it cannot locate a specific file in tools.

I believe this has something to do with my internet settings, but I'm not entirely sure how to fix it. Could someone point me in the right direction in order to fix this problem?

Cheers!

[spybotsandra]

Hello,

Please take a look at the security settings of your firewall (if you are using one) and make sure that Spybot-S&D is not blocked. That should help to get into the updates. If Spybot-S&D is not blocked it is also possible that our server is temporarily not available. Please try again a few hours later.

If this does not help please download the updates manually:
http://www.safer-networking.org/en/download/index.html
Here is the direct download link:
http://www.spybotupdates.com/updates/files/spybotsd_includes.exe
Just download and run that file - it is self-installing.

Best regards
Sandra
Team Spybot