I relied on SpyBot and was going to make a voluntary contribution to you.
Norton/Symantec’s have failed me so that I was happy to support an organization that showed a greater degree of professionalism. But then you failed me also for the second time.
The latest siege that went undetected and defenceless by you with no ability to recover was: Virus burst, Pest Trap and a bug that infected or rather created files called "pmmon.exe" and "pmsngr.exe". You found 2 bugs and said you had cured the problem but actually you hadn’t. You didn’t even touch them.
Anyway I had to buy Lavasoft’s latest offering but that didn’t work and then a range of other software which did. A combination of Spyware doctor, Smidt software, Spyhunter and AVG Spyware did the trick.
I don’t understand why you don’t have any specific problems for this listed. I thought you and other readers may also have gain from my experiences (which took a straight 8 hours to solve).
Virus burst and "pmmon" and "pmsngr" bug had various solutions posted in the Lavasoft forums but they were complicated and I think that Spyware doctor did the trick without further ado but since I used all of them I can’t be sure. I ran a combination of all of them and several times. I didn’t have to go to safe mode though I did try. Anyway happy infected-free computing to all.
Krish Bhaskar