View Full Version : Very persistent pop-ups
Rob F (S.Wales)
2006-10-15, 11:30
Hi, I'm a newbie to his forum but have spent 4 days reading up threads and trying many of the suggestions to stop these persistent popups.
I am running windows XP SP2 with Adware, AVG and Spybot. Over the past fewdays since I've had these pop-up issues I have daily checked, updated and run these programmes, including Windows XP updates including windows defender - all do not detect any problems.
I have used IE6 for a long time. The problem that has developed recently is that as soon as I click into IE6 or out of IE6 i get any one of a range of 20ish different pop ups from dating agencies, to partypoker, to finance loans, to disclean software etc.
I downloaded and upgraded to IE7 yesterday which seemed to get rid of the pop-ups, but they are back today, same ones. The latest thing I've done is run SmitfraudFixv2.109 just now which found a wininet.dll infection, so I rerun and removed this in Safe mode. But, the pop-ups are still with me.
The only other unusual thing that may be connnected is that when I was recently running IE6 and also since running IE7 when first loading up I often get an IE Error message with the debug/sen/dont send options .. I select debug when this happens.
Any helpful advice please? as I'm running out of hair to pull out.
My latest hijackthis log is as follows:
Logfile of HijackThis v1.99.1
Scan saved at 10:08:56, on 15/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5700.0006)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\EPSON\ESM2\eEBSVC.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\cahoot webcard\CahootWebcard.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADE.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Owner\Application Data\My-disgo\MyKey disgo.exe
C:\Program Files\NetMeter\NetMeter.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\My Documents\Downloads\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [CahootWebcard] C:\Program Files\cahoot webcard\CahootWebcard.exe /dontopenmycards
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [Error Nuker] C:\Program Files\Error Nuker\bin\ErrorNuker.exe autostart
O4 - HKLM\..\Run: [EPSON Stylus DX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADE.EXE /P26 "EPSON Stylus DX4800 Series" /O6 "USB001" /M "Stylus DX4800"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [My-disgo] C:\Documents and Settings\Owner\Application Data\My-disgo\MyKey disgo.exe
O4 - HKCU\..\Run: [trust bone] C:\DOCUME~1\Owner\APPLIC~1\INTERN~1\New Way.exe
O4 - HKCU\..\Run: [C:\Program Files\NetMeter\NetMeter.exe] C:\Program Files\NetMeter\NetMeter.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: EPSON Background Monitor.lnk = C:\Program Files\EPSON\ESM2\STMS.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: Ulead Photo Express 4.0 SE Calendar Checker .lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - https://remote.wda.co.uk/Citrix/ICAWEB/en/ica32/ica32t.exe
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-30.cab
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - https://moneymanager.egg.com/Pinsafe/accounttracking.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1102639379992
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoegg.com/Install/Windows/Initial/VideoEggPublisher.exe
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {E9348280-2D74-4933-BE25-73D946926795} (DeviceEnum Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpbasicdetection3.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0253DBAA-CE0E-4983-B256-A721EEA91596}: NameServer = 195.92.195.95 195.92.195.94
O17 - HKLM\System\CS1\Services\Tcpip\..\{0253DBAA-CE0E-4983-B256-A721EEA91596}: NameServer = 195.92.195.95 195.92.195.94
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\EPSON\ESM2\eEBSVC.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
hi
Please create a list of programs that can be removed using Add/Remove Programs
Start HiJackThis
Press 'Config'
Press 'Misc Tools'
Press 'Open Uninstall Manager'
Press 'Save List'
Save the log to a convenient location
Copy the log and post its contents in this thread
are there multiple users on this computer??
Rob F (S.Wales)
2006-10-15, 20:29
Have run the Hijackthis unistall manager programme which logged this:
Ad-Aware SE Personal
Adobe Download Manager 2.0 (Remove Only)
Adobe Flash Player 9 ActiveX
Adobe Reader 7.0.8
Age of Empires III
ArcSoft Panorama Maker 3
ArcSoft ShowBiz 2
AVG Free Edition
cahoot webcard
Citrix ICA Web Client
D-Link VGA Webcam
DVD43 v3.0.4
EasyStudio PIM & File Manager
Enhanced Multimedia Keyboard Solution
EPSON Attach To Email
EPSON Copy Utility 3
EPSON Easy Photo Print
EPSON File Manager
EPSON Image Clip Palette
EPSON Printer Software
EPSON Scan
EPSON Scan Assistant
EPSON Status Monitor 2
EPSON Web-To-Page
ESDX4800_4200 User's Guide
Google Toolbar for Internet Explorer
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 1.99.1
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
HP Software Update
HTML Executable HTML Viewer Runtime
Intel(R) Extreme Graphics Driver
InterVideo WinDVD Player
iPod for Windows 2005-09-23
iPod for Windows 2006-01-10
iTunes
J2SE Runtime Environment 5.0 Update 7
Kazoo Player
Links® Course Challenge – Chateau Whistler
Macromedia Shockwave Player
Memories Disc Creator 2.0
Messenger Plus! 3 & Sponsor
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft .NET Framework 2.0
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft USB Flash Drive Manager
Microsoft Windows Journal Viewer
MP3 Player Utilities
MSN Messenger 7.5
MSN Toolbar
Multimedia Card Reader
My DSC
Myopoly5
NetMeter 0.9.9.9 (beta 2)
Nikon Message Center
NOMAD MuVo TX
NVIDIA Drivers
NVIDIA GART Driver
Panda ActiveScan
PC-Doctor for Windows
PictureProject
PIF DESIGNER
PS2
Python 2.2 combined Win32 extensions
Python 2.2.1
QuickTime
RealPlayer
RecordNow!
SAMSUNG Mobile USB Modem 1.0 Software
Security Update for Microsoft .NET Framework 2.0 (KB917283)
Security Update for Microsoft .NET Framework 2.0 (KB922770)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924496)
ShortKeys Lite
Sonic Update Manager
SpeedTouch USB Software
Spybot - Search & Destroy 1.3
The Sims 2
The Sims 2 Nightlife
Ulead Photo Express 4.0 SE
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB900930)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Wanadoo Search Toolbar
Windows Defender
Windows Defender Signatures
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Connect
Windows Media Format Runtime
Windows Media Player 10
Windows Rights Management client
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB887797
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888240
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
Await your next advice please. Thanks, Rob.
hi
thanks for that :)
it shows the culprit, Messenger Plus! 3 is installed with the sponsor
uninstall it from control panel-> add remove programs
then reboot, and post a new hijackthis log
are you the only user of this computer ?
Rob F (S.Wales)
2006-10-15, 22:14
Brilliant, thank you; job done, no more pop-ups at last.
I am the main user but not the sole user of our pc here at home. My wife, 17 year old and 14 year old kids use it too.
I suspect mybe one of the kids may have downloaded something. They load loads of music file, and the younger boy plays internet games like Habbo Hotle and RunEscape. Do you think one of these applications might be how the Messenger +3 software go in to our system?
By the way, I still get Windows Exporer error msge window when I click on the IE7 icon, is this a problem, or shall I continue to just hit the debig button every time?
Am very grateful for your help.
Rob
hi
your kids may want that messenger plus back.
the key is to opt out of the sponsor deal when installin it
read the screens very carefully. perhaps a lecture or two about reading end user legal agreements too (for your children). the internet is a dangerous place for kids..
afaik habbo hotel or runescape install no malware, and are safe to use
the IE7 is the beta version, i would 1st try reinstalling it from control panel, add/remove programs
lets run a scan to make sure nothing is hiding there:
Please run the F-Secure Online Scanner (http://support.f-secure.com/enu/home/ols3.shtml#)
Note: This Scanner is for Internet Explorer Only!
Follow the Instruction Here (http://support.f-secure.com/enu/home/ols3.shtml) for installation.
Accept the License Agreement.
Once the ActiveX installs,Click Full System Scan
Once the download completes,the scan will begin automatically.
The scan will take some time to finish,so please be patient.
When the scan completes, click the Automatic cleaning (recommended) button.
Click the Show Report button and Copy&Paste the entire report in your next reply.
post a new hijackthis log too
i suppose your kids have separate user profiles ?
Rob F (S.Wales)
2006-10-16, 17:45
Hi
Bad news, on turning on the computer today, as soon a OE7 is opened, an American Express Card pop-up appeared. Back to the drawing board.
I loaded and ran F-Secure; all went ok at first. It took nearly an hour and a half to do the scan. It reported no viruses but 5 spyware found. I selected the Dinsinfect opton and when it was cleaning tracking cookie 2/5 it just hung. I waited over 15 mins but nothing was happening.... then I accidently diconnected so got no report either . .. do I need to re-run this software again?
My kids do not have separate user profiles by the way - I guess this would be advisable yes?
Have just taken another hijackthis log in case it gives any more clues... (an await your next advice please)
Logfile of HijackThis v1.99.1
Scan saved at 16:35:31, on 16/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5700.0006)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\EPSON\ESM2\eEBSVC.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\cahoot webcard\CahootWebcard.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADE.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Owner\Application Data\My-disgo\MyKey disgo.exe
C:\Program Files\NetMeter\NetMeter.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\My Documents\Downloads\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program
Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program
Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program
files\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN
Toolbar\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program
Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} -
C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN
Toolbar\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program
Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program
files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [CahootWebcard] C:\Program Files\cahoot webcard\CahootWebcard.exe
/dontopenmycards
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch
USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [Error Nuker] C:\Program Files\Error Nuker\bin\ErrorNuker.exe autostart
O4 - HKLM\..\Run: [EPSON Stylus DX4800 Series]
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADE.EXE /P26 "EPSON Stylus DX4800 Series" /O6
"USB001" /M "Stylus DX4800"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe"
/RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [My-disgo] C:\Documents and Settings\Owner\Application Data\My-disgo\MyKey
disgo.exe
O4 - HKCU\..\Run: [trust bone] C:\DOCUME~1\Owner\APPLIC~1\INTERN~1\New Way.exe
O4 - HKCU\..\Run: [C:\Program Files\NetMeter\NetMeter.exe] C:\Program Files\NetMeter\NetMeter.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat
7.0\Reader\reader_sl.exe
O4 - Global Startup: EPSON Background Monitor.lnk = C:\Program Files\EPSON\ESM2\STMS.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: Ulead Photo Express 4.0 SE Calendar Checker .lnk = C:\Program Files\Ulead
Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
O8 - Extra context menu item: &Google Search - res://c:\program
files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program
files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program
files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program
files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Search with Wanadoo -
res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O8 - Extra context menu item: Similar Pages - res://c:\program
files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program
files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) -
http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) -
https://remote.wda.co.uk/Citrix/ICAWEB/en/ica32/ica32t.exe
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) -
http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) -
http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-30.cab
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) -
https://moneymanager.egg.com/Pinsafe/accounttracking.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -
http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?11026393
79992
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) -
http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -
http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) -
http://support.f-secure.com/ols3/fscax.cab
O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) -
http://update.videoegg.com/Install/Windows/Initial/VideoEggPublisher.exe
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -
http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {E9348280-2D74-4933-BE25-73D946926795} (DeviceEnum Class) -
http://h20270.www2.hp.com/ediags/gmn/install/hpbasicdetection3.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) -
http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0253DBAA-CE0E-4983-B256-A721EEA91596}: NameServer =
195.92.195.94 195.92.195.95
O17 - HKLM\System\CS1\Services\Tcpip\..\{0253DBAA-CE0E-4983-B256-A721EEA91596}: NameServer =
195.92.195.94 195.92.195.95
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\EPSON\ESM2\eEBSVC.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program
Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation -
C:\WINDOWS\system32\nvsvc32.exe
hi
Download and unzip to one folder:
http://metallica.geekstogo.com/findlop.zip
Inside the folder find findlop.bat
Doubleclick it and it will create the file C:\findlop.txt
Find that file and copy the content into your next post.
Rob F (S.Wales)
2006-10-16, 18:54
Here is the findlop.bat log:
Rob
[TRACE] Enumerating jobs and queues
[TRACE] Activating job 'A1DCCCF891B34B2C.job'
[TRACE] Printing all job properties
ApplicationName: 'c:\docume~1\owner\applic~1\intern~1\LongShowPop.exe'
Parameters: ''
WorkingDirectory: ''
Comment: ''
Creator: 'Owner'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 10
IdleDeadline: 60
MostRecentRun: 10/16/2006 17:00:00
NextRun: 10/16/2006 18:00:00
StartError: S_OK
ExitCode: 0
Status: SCHED_S_TASK_READY
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 1
SystemRequired = 0
Hidden = 1
TaskFlags: 0
1 Trigger
Trigger 0:
Type: Daily
DaysInterval: 1
StartDate: 10/25/1996
EndDate: 00/00/0000
StartTime: 00:00
MinutesDuration: 1440
MinutesInterval: 60
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0
[TRACE] Activating job 'MP Scheduled Scan.job'
[TRACE] Printing all job properties
ApplicationName: 'C:\Program Files\Windows Defender\MpCmdRun.exe'
Parameters: 'Scan -RestrictPrivileges'
WorkingDirectory: ''
Comment: 'Scheduled Scan'
Creator: 'SYSTEM'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 10
IdleDeadline: 60
MostRecentRun: 10/16/2006 15:18:49
NextRun: 10/17/2006 1:32:00
StartError: S_OK
ExitCode: 0
Status: SCHED_S_TASK_READY
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 1
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 0
SystemRequired = 0
Hidden = 1
TaskFlags: 0
1 Trigger
Trigger 0:
Type: Daily
DaysInterval: 1
StartDate: 10/16/2006
EndDate: 00/00/0000
StartTime: 01:32
MinutesDuration: 0
MinutesInterval: 0
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0
hi
1) Please download the Killbox (http://www.downloads.subratam.org/KillBox.zip).
Unzip it to the desktop but do NOT run it yet.
2) Then please reboot into Safe Mode by restarting your computer and pressing F8 as your computer is booting up. Then select the Safe Mode option.
3) Once in Safe Mode, please run Killbox.
4) Select "Delete on Reboot".
5) Open the text file with these instructions in it, and copy the file names below to the clipboard by highlighting them and pressing Control-C:
c:\docume~1\owner\applic~1\intern~1\LongShowPop.exe
C:\WINDOWS\Tasks\A1DCCCF891B34B2C.job
C:\DOCUME~1\Owner\APPLIC~1\INTERN~1\New Way.exe
put files here in a box.
6) Return to Killbox, go to the File menu, and choose "Paste from Clipboard".
7) Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.
If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here (http://www.eudaemonia.me.uk/downloads/Files/missingfilesetup.exe) to download and run missingfilesetup.exe. Then try Killbox again..
Let the system reboot.
after reboot, do another hiajckthis scan and post its log
i would like to see a hjt log from another userprofile too, if possible ?
Rob F (S.Wales)
2006-10-16, 21:23
I downloaded killbox, went into safe mode, selected Delete on Reboot, BUT, I could only find the first C:\ docu...... file you listed... couldn't see the other 2 x C:\ files ?
So then pasted the one c:\ docu... file into killbox and deleted it.
Have rerun hijackthis and here is the log:
(Do not have another user profile to hjy log sorry)
Logfile of HijackThis v1.99.1
Scan saved at 20:18:15, on 16/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5700.0006)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\EPSON\ESM2\eEBSVC.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\cahoot webcard\CahootWebcard.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADE.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Owner\Application Data\My-disgo\MyKey disgo.exe
C:\Program Files\NetMeter\NetMeter.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\My Documents\Downloads\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program
Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program
Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program
files\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN
Toolbar\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program
Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} -
C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN
Toolbar\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program
Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program
files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [CahootWebcard] C:\Program Files\cahoot webcard\CahootWebcard.exe
/dontopenmycards
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch
USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [Error Nuker] C:\Program Files\Error Nuker\bin\ErrorNuker.exe autostart
O4 - HKLM\..\Run: [EPSON Stylus DX4800 Series]
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADE.EXE /P26 "EPSON Stylus DX4800 Series" /O6
"USB001" /M "Stylus DX4800"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe"
/RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [My-disgo] C:\Documents and Settings\Owner\Application Data\My-disgo\MyKey
disgo.exe
O4 - HKCU\..\Run: [trust bone] C:\DOCUME~1\Owner\APPLIC~1\INTERN~1\New Way.exe
O4 - HKCU\..\Run: [C:\Program Files\NetMeter\NetMeter.exe] C:\Program Files\NetMeter\NetMeter.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat
7.0\Reader\reader_sl.exe
O4 - Global Startup: EPSON Background Monitor.lnk = C:\Program Files\EPSON\ESM2\STMS.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: Ulead Photo Express 4.0 SE Calendar Checker .lnk = C:\Program Files\Ulead
Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
O8 - Extra context menu item: &Google Search - res://c:\program
files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program
files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program
files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program
files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Search with Wanadoo -
res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O8 - Extra context menu item: Similar Pages - res://c:\program
files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program
files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) -
http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) -
https://remote.wda.co.uk/Citrix/ICAWEB/en/ica32/ica32t.exe
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) -
http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) -
http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-30.cab
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) -
https://moneymanager.egg.com/Pinsafe/accounttracking.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -
http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?11026393
79992
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) -
http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -
http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) -
http://support.f-secure.com/ols3/fscax.cab
O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) -
http://update.videoegg.com/Install/Windows/Initial/VideoEggPublisher.exe
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -
http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {E9348280-2D74-4933-BE25-73D946926795} (DeviceEnum Class) -
http://h20270.www2.hp.com/ediags/gmn/install/hpbasicdetection3.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) -
http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0253DBAA-CE0E-4983-B256-A721EEA91596}: NameServer =
195.92.195.94 195.92.195.95
O17 - HKLM\System\CS1\Services\Tcpip\..\{0253DBAA-CE0E-4983-B256-A721EEA91596}: NameServer =
195.92.195.94 195.92.195.95
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\EPSON\ESM2\eEBSVC.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program
Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation -
C:\WINDOWS\system32\nvsvc32.exe
lets try again, this time with better instructions, sorry about it
copy this post into a notepad window
then save it as deletions.txt. save it to your desktop
please reboot into Safe Mode by restarting your computer and pressing F8 as your computer is booting up. Then select the Safe Mode option.
Once in Safe Mode, please run Killbox.
Select "Delete on Reboot".
5) Open the file with these instructions in it( deletions.txt, and copy the file names below( in bold] to the clipboard by highlighting them and pressing Control-C:
c:\docume~1\owner\applic~1\intern~1\LongShowPop.exe
C:\WINDOWS\Tasks\A1DCCCF891B34B2C.job
C:\DOCUME~1\Owner\APPLIC~1\INTERN~1\New Way.exe
Return to Killbox, go to the File menu, and choose "Paste from Clipboard".
Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.
Let the system reboot.
once the machine is back up do the following:
We need to disable your Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.
Open Windows Defender.
Click on Tools, General Settings.
Scroll down and uncheck Turn on real-time protection (recommended).
After you uncheck this, click on the Save button and close Windows Defender.
After all of the fixes are complete it is very important that you enable Real-time Protection again.
next open hiajckthis
click do a system scan only
checkmark the following items in the list;
O4 - HKLM\..\Run: [Error Nuker] C:\Program Files\Error Nuker\bin\ErrorNuker.exe autostart
O4 - HKCU\..\Run: [trust bone] C:\DOCUME~1\Owner\APPLIC~1\INTERN~1\New Way.exe
then close all explorer and browser windows
and click fix checked
reboot
finally do another scan with hiacjtkhis, and post its log
Rob F (S.Wales)
2006-10-16, 23:14
Well, sort of got on ok this time, but am not sure......
I am not sure what a notepad window is so I copied your last post in to Wordpad.
Went in to safe mode, ran killbox; opened Wordpad and copied fienames into kilbox entry box. Only first filename copied in. So copied the other two files one by one and appended them to Kilbox entry so all three were there. Checked yes to the Delete on Reboot prompt. It counted down to the deletion execution, but then didn't reboot. So I repeated the exercise 3 times entering and deleting each of the 3 files one at a time this time. System still did not reboot though. So I manually exited and shut down the pc.
Turned the pc back on, truned of real time protection on Windows defender, ran hjt scan, marked the 2 x 04 boxes as asked, fixed them; rebooted.
.... no pop-ups on loading IE7......... am I sorted ? ....
Here is the new hjt log:
Logfile of HijackThis v1.99.1
Scan saved at 22:02:22, on 16/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5700.0006)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\EPSON\ESM2\eEBSVC.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\cahoot webcard\CahootWebcard.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADE.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Owner\Application Data\My-disgo\MyKey disgo.exe
C:\Program Files\NetMeter\NetMeter.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\My Documents\Downloads\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program
Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program
Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program
files\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN
Toolbar\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program
Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} -
C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN
Toolbar\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program
Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program
files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [CahootWebcard] C:\Program Files\cahoot webcard\CahootWebcard.exe
/dontopenmycards
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch
USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [EPSON Stylus DX4800 Series]
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADE.EXE /P26 "EPSON Stylus DX4800 Series" /O6
"USB001" /M "Stylus DX4800"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe"
/RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [My-disgo] C:\Documents and Settings\Owner\Application Data\My-disgo\MyKey
disgo.exe
O4 - HKCU\..\Run: [C:\Program Files\NetMeter\NetMeter.exe] C:\Program Files\NetMeter\NetMeter.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat
7.0\Reader\reader_sl.exe
O4 - Global Startup: EPSON Background Monitor.lnk = C:\Program Files\EPSON\ESM2\STMS.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: Ulead Photo Express 4.0 SE Calendar Checker .lnk = C:\Program Files\Ulead
Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
O8 - Extra context menu item: &Google Search - res://c:\program
files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program
files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program
files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program
files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Search with Wanadoo -
res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O8 - Extra context menu item: Similar Pages - res://c:\program
files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program
files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) -
http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) -
https://remote.wda.co.uk/Citrix/ICAWEB/en/ica32/ica32t.exe
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) -
http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) -
http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-30.cab
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) -
https://moneymanager.egg.com/Pinsafe/accounttracking.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -
http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?11026393
79992
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) -
http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -
http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) -
http://support.f-secure.com/ols3/fscax.cab
O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) -
http://update.videoegg.com/Install/Windows/Initial/VideoEggPublisher.exe
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -
http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {E9348280-2D74-4933-BE25-73D946926795} (DeviceEnum Class) -
http://h20270.www2.hp.com/ediags/gmn/install/hpbasicdetection3.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) -
http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0253DBAA-CE0E-4983-B256-A721EEA91596}: NameServer =
195.92.195.95 195.92.195.94
O17 - HKLM\System\CS1\Services\Tcpip\..\{0253DBAA-CE0E-4983-B256-A721EEA91596}: NameServer =
195.92.195.95 195.92.195.94
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\EPSON\ESM2\eEBSVC.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program
Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation -
C:\WINDOWS\system32\nvsvc32.exe
hi
looks good, but lets do a scan to see if anything is hiding...
First download AVG Anti-Spyware from HERE (http://www.ewido.net/en/download/) and save that file to your desktop.
This is a 30 day trial of the program
Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
On the main screen select the icon "Update" then select the "Update now" link.
Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
Under "Reports"
Select "Automatically generate report after every scan"
Un-Select "Only if threats were found"
Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.
Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
Once the scan is complete do the following:
If you have any infections you will prompted, then select "Apply all actions"
Next select the "Reports" icon at the top.
Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan.
Rob F (S.Wales)
2006-10-17, 10:01
I daily update my AVG Free version - ran this scan without problems in safe mode for about 1hr 20 mins then had to stop scan as I have to go out to work.
Before I re-run it tonight can I just double check this AVG version is ok to use?
hi
this is a different program, the avg antispyware, yours is the avg anti virus
its safe to use, and very effective.
Rob F (S.Wales)
2006-10-17, 20:57
All clear on ADG Antispy ware in Safe mode:
AVG Anti-Spyware - Scan Report
---------------------------------------------------------
+ Created at: 19:48:22 17/10/2006
+ Scan result:
Nothing found.
::Report end
Many thanks again for your help. If you could let me know what my issues were in layman terms it would be very useful.
hi
like i posted, the problem is LOP.com, an adware trojan, that comes bundled with messenger plus as teh sponsor of the program.
its a free program, but the author of it has choosen to fund himself by installin this trojan..
i you want to ( or rather your kids want to ) use it, be careful when reinstalling it. make sure that the box install with sponsor is not ticked
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
You can find instructions on how to enable and reenable system restore here:
Managing Windows Millenium System Restore (http://www.bleepingcomputer.com/forums/tutorial63.html)
or
Windows XP System Restore Guide (http://www.bleepingcomputer.com/forums/tutorial56.html)
Reenable system restore with instructions from tutorial above
Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
See this link for a listing of some online & their stand-alone antivirus programs:
Virus, Spyware, and Malware Protection and Removal Resources (http://www.bleepingcomputer.com/forums/topict405.html)
Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
For a tutorial on Firewalls and a listing of some available ones see the link below:
Understanding and Using Firewalls (http://www.bleepingcomputer.com/forums/tutorial60.html)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
A tutorial on installing & using this product can be found here:
Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers (http://www.bleepingcomputer.com/forums/tutorial43.html)
Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
A tutorial on installing & using this product can be found here:
Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer (http://www.bleepingcomputer.com/forums/tutorial48.html)
Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
A tutorial on installing & using this product can be found here:
Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/forums/tutorial49.html)
Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.
here are some additional utilities that will enhance your safety
IE/Spyad (https://netfiles.uiuc.edu/ehowes/www/resource.htm) <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Google Toolbar (http://toolbar.google.com/) <= Get the free google toolbar to help stop pop up windows.
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)
also remember to keep your java updated, see this topic for instructions
http://forums.spybot.info/showpost.php?p=12880&postcount=2
i will keep this thread open for a few days, please post here if problems reappear
As the problem appears to be resolved this topic has been archived.
If you need it re-opened please send me or your helper a private message (pm) and provide a link to the thread; this applies only to the original topic starter.
Cheers