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Don Pelayo
2006-10-22, 11:02
A couple of days ago I was navigating with Opera when the mouse wheel stopped working properly: both wheel-up and wheel-down started acting as wheel-down. I opened internet explorer and I experienced the same behaviour, so I discarded it being a problem of the browser. I though it had to be the drivers, or the mouse itself. However my keyboard also has a similar wheel which I seldom use, and when I checked it I found out it also malfuncions, although differently (the computer reacts as if ctrl+mouse wheel down had been pressed, in Opera that shrinks the screen, but now there is now way to zoom back). Ok, so it must be the drivers. I downloaded the latest ones (both mouse and keyboard are connected via Bluetooth) but to my surprise everything is still the same. My last try was to disconnect the logitech entries from the startup, trying to force windows to take control directly of the keyboard and mouse, with no effect other than increasing mouse sensitivity.

I have of course scanned thoroughly my hard drive with my antivirus, made sure it was updated before that (I use avast) and I am a regular user of SPybot S&D and Teatimer. Two days ago Spybot found what looked like a malware: "Teknum update", which after doing some reserach it appears it gets installed with EasyCryptor (Handybits software) and it stops working if it is disabled. Strangely, Handybits provides a patch to remove it without hampering the software, but I simply uninstalled everything since I don't trust them anymore. Currently SB S&D scans show zero results.

I am afraid this is all... HijackThis gives the following log, in case it helps:

Logfile of HijackThis v1.99.1
Scan saved at 9:08:44, on 22/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\ARCHIV~1\ANTIVI~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\Antivirus o Spyware\Spybot - Search & Destroy\TeaTimer.exe
C:\Archivos de programa\WIDCOMM\Software Bluetooth\BTTray.exe
C:\Archivos de programa\Drivers\Logitech\SetPoint\SetPoint.exe
C:\ARCHIV~1\WIDCOMM\SOFTWA~1\BTSTAC~1.EXE
C:\Archivos de programa\Archivos comunes\Logitech\khalshared\KHALMNPR.EXE
C:\Archivos de programa\Antivirus o Spyware\Avast4\aswUpdSv.exe
C:\Archivos de programa\Antivirus o Spyware\Avast4\ashServ.exe
C:\Archivos de programa\WIDCOMM\Software Bluetooth\bin\btwdins.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Archivos de programa\Antivirus o Spyware\Avast4\ashMaiSv.exe
C:\Archivos de programa\Antivirus o Spyware\Avast4\ashWebSv.exe
C:\Archivos de programa\eMule\emule.exe
C:\Archivos de programa\Antivirus o Spyware\Avast4\ashSimpl.exe
C:\Archivos de programa\Navegadores\Opera\Opera.exe
C:\Documents and Settings\Carlos Hugo.AMD-XP-3500\Escritorio\Downloads\HijackThis (log of key system entries)\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARCHIV~1\ANTIVI~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Archivos de programa\Archivos comunes\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: RepliGoIEHelperCtl Class - {91DE4477-9CDC-4806-9BCB-28A963988E94} - C:\Nokia\RepliGo\RepliGoIEHelper.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &RepliGo - {81F4066B-F330-4872-8094-3E9FBCCEC8C1} - C:\Nokia\RepliGo\RepliGoIEBar.dll
O4 - HKLM\..\Run: [avast!] C:\ARCHIV~1\ANTIVI~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Archivos de programa\Antivirus o Spyware\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Logitech SetPoint.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Archivos de programa\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Enviar a &Bluetooth - C:\Archivos de programa\WIDCOMM\Software Bluetooth\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Archivos de programa\WIDCOMM\Software Bluetooth\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Archivos de programa\WIDCOMM\Software Bluetooth\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARCHIV~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARCHIV~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\system32\btxppanel.dll
O20 - Winlogon Notify: LBTServ - C:\Archivos de programa\Archivos comunes\Logitech\Bluetooth\lbtserv.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Archivos de programa\Archivos comunes\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Archivos de programa\Antivirus o Spyware\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Archivos de programa\Antivirus o Spyware\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Archivos de programa\Antivirus o Spyware\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Archivos de programa\Antivirus o Spyware\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Archivos de programa\WIDCOMM\Software Bluetooth\bin\btwdins.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Archivos de programa\Archivos comunes\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

Thanks in advance, I am quite puzzled by this.

Don Pelayo
2006-10-23, 15:22
Update. To my surprise, the mousewheel functions differently in Excel and Word: it works properly in the former and does nothing (it is ignored) in the latter. I am saying this in case it helps to narrow down what the problem might be. Could it be that I have I virus that my antivirus doesn't detect?
Thanks for your help.

LonnyRJones
2006-10-29, 00:38
Hi Don Pelayo
You log appears clean however an online scan is a good idea.

Is the only problems with your mouse and or keybourd ?

Post a report from atleast one of these >

Panda ActiveScan-Free online scanner,
http://www.pandasoftware.com/products/activescan.htm
Do a full scan > Click the my computer button
After the scan click see report then Save the report and post it back here please.
Kaspersky Lab - Free Online scan:
http://www.kaspersky.com/virusscanner
Click scan settings and place a check next to use [x]extended this database etc etc. Click ok.
Then choose: my computer: scan all your hard drives and mapped disks.
when finished click save as text and post that in your reply.
We dont need to see item's listed as "Object is locked skipped" so edit those out.
We do not need to see items reported that are in an antivirus quorantine folder.

tashi
2006-11-03, 18:29
This topic has been closed to prevent others with similar issues posting in it.
If you need it re-opened please send me or your helper a private message (pm) and provide a link to the thread.

Applies only to the original topic starter.