brhenzy2k4
2006-10-26, 01:34
I keep getting loads of messages from Symantec when online:
"Your email message was unable to be sent because your mail server rejected the message".
None of my anti virus and adware/spyware removers can get rid of it.
I was told to post my Hijackthis log file.
Can a member of Team Spybot help please?!
Here is my Hijackthis Log:
Logfile of HijackThis v1.99.1
Scan saved at 23:04:54, on 25/10/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
D:\Program Files\Alwil Software\Avast4\ashServ.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\PROGRA~1\SYMANT~1\VPTray.exe
D:\WINDOWS\SOUNDMAN.EXE
D:\PROGRA~1\BTHOME~1\Help\SMARTB~1\BTHelpNotifier.exe
D:\Program Files\btbb_wcm\McciTrayApp.exe
D:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
D:\WINDOWS\system32\drivers\STDSB.exe
D:\Program Files\Symantec AntiVirus\DefWatch.exe
D:\WINDOWS\system32\drivers\Icon.exe
D:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
D:\WINDOWS\System32\VTTimer.exe
D:\WINDOWS\System32\VTtrayp.exe
D:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
D:\WINDOWS\system32\slmdmsr.exe
D:\PROGRA~1\Yahoo!\browser\ycommon.exe
D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
D:\WINDOWS\System32\ctfmon.exe
D:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
D:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
D:\Program Files\Symantec AntiVirus\Rtvscan.exe
D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
D:\Program Files\Alwil Software\Avast4\ashWebSv.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\wininet.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\Documents and Settings\blandine c\My Documents\Desktop\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Burn4Free Toolbar - {55FAF0F2-44D4-425F-B5F5-6B275B621EAB} - D:\Program Files\Burn4Free Toolbar\v3.2.0.0\Burn4Free_Toolbar.dll
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] D:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Motive SmartBridge] D:\PROGRA~1\BTHOME~1\Help\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] D:\Program Files\btbb_wcm\McciTrayApp.exe
O4 - HKLM\..\Run: [YBrowser] D:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [STDSB] D:\WINDOWS\system32\drivers\STDSB.exe
O4 - HKLM\..\Run: [Icon] D:\WINDOWS\system32\drivers\Icon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [avast!] D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [MSConfig] D:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [CTFMON.EXE] D:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "D:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] D:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [BitTorrent] "D:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BT Broadband Desktop Help.lnk = D:\Program Files\BT Home Hub\Help\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - D:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - D:\Program Files\Yahoo!\common\yinsthelper.dll
O20 - Winlogon Notify: NavLogon - D:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: rpcc - D:\WINDOWS\System32\rpcc.dll
O21 - SSODL: SysRun - {D7FFD784-5276-42D1-887B-00267870A4C7} - D:\WINDOWS\System32\svshost.dll
O21 - SSODL: DCOM Server 2240 - {2C1CD3D7-86AC-4068-93BC-A02304BB2240} - D:\WINDOWS\System32\tavotx.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - D:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - D:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - D:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - D:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: SmartLinkService (SLService) - - D:\WINDOWS\SYSTEM32\slmdmsr.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - D:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - D:\WINDOWS\System32\wbem\wmiapsrv.exe (file missing)
O23 - Service: YPCService - Yahoo! Inc. - D:\WINDOWS\system32\YPCSER~1.EXE
"Your email message was unable to be sent because your mail server rejected the message".
None of my anti virus and adware/spyware removers can get rid of it.
I was told to post my Hijackthis log file.
Can a member of Team Spybot help please?!
Here is my Hijackthis Log:
Logfile of HijackThis v1.99.1
Scan saved at 23:04:54, on 25/10/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
D:\Program Files\Alwil Software\Avast4\ashServ.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\PROGRA~1\SYMANT~1\VPTray.exe
D:\WINDOWS\SOUNDMAN.EXE
D:\PROGRA~1\BTHOME~1\Help\SMARTB~1\BTHelpNotifier.exe
D:\Program Files\btbb_wcm\McciTrayApp.exe
D:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
D:\WINDOWS\system32\drivers\STDSB.exe
D:\Program Files\Symantec AntiVirus\DefWatch.exe
D:\WINDOWS\system32\drivers\Icon.exe
D:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
D:\WINDOWS\System32\VTTimer.exe
D:\WINDOWS\System32\VTtrayp.exe
D:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
D:\WINDOWS\system32\slmdmsr.exe
D:\PROGRA~1\Yahoo!\browser\ycommon.exe
D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
D:\WINDOWS\System32\ctfmon.exe
D:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
D:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
D:\Program Files\Symantec AntiVirus\Rtvscan.exe
D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
D:\Program Files\Alwil Software\Avast4\ashWebSv.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\wininet.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\Documents and Settings\blandine c\My Documents\Desktop\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Burn4Free Toolbar - {55FAF0F2-44D4-425F-B5F5-6B275B621EAB} - D:\Program Files\Burn4Free Toolbar\v3.2.0.0\Burn4Free_Toolbar.dll
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] D:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Motive SmartBridge] D:\PROGRA~1\BTHOME~1\Help\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] D:\Program Files\btbb_wcm\McciTrayApp.exe
O4 - HKLM\..\Run: [YBrowser] D:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [STDSB] D:\WINDOWS\system32\drivers\STDSB.exe
O4 - HKLM\..\Run: [Icon] D:\WINDOWS\system32\drivers\Icon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [avast!] D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [MSConfig] D:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [CTFMON.EXE] D:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "D:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] D:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [BitTorrent] "D:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BT Broadband Desktop Help.lnk = D:\Program Files\BT Home Hub\Help\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - D:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - D:\Program Files\Yahoo!\common\yinsthelper.dll
O20 - Winlogon Notify: NavLogon - D:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: rpcc - D:\WINDOWS\System32\rpcc.dll
O21 - SSODL: SysRun - {D7FFD784-5276-42D1-887B-00267870A4C7} - D:\WINDOWS\System32\svshost.dll
O21 - SSODL: DCOM Server 2240 - {2C1CD3D7-86AC-4068-93BC-A02304BB2240} - D:\WINDOWS\System32\tavotx.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - D:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - D:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - D:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - D:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: SmartLinkService (SLService) - - D:\WINDOWS\SYSTEM32\slmdmsr.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - D:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - D:\WINDOWS\System32\wbem\wmiapsrv.exe (file missing)
O23 - Service: YPCService - Yahoo! Inc. - D:\WINDOWS\system32\YPCSER~1.EXE