command service

[Battlecrusier]

pls help, spybot cannot fix the problem. and everytime it will find the command service. is there any antispyware solution other than reformat?

[Mr_JAk3]

Hi Battlecrusier and welcome to Spybot.info :)

Please follow the following instructions -> "BEFORE you POST" -Preliminary Steps and scanning with SPYBOT-S&D (http://forums.spybot.info/showthread.php?t=288)

So follow the instructions and post a HijackThis log to here
(Step 4)

[Battlecrusier]

below are my hijackthis log:::


Logfile of HijackThis v1.99.1
Scan saved at 2:10:16 PM, on 10/31/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE
C:\Program Files\WinPoET Broadband Connection\winpppoverethernet.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
C:\Program Files\Panda Software\Panda Antivirus Platinum\pavsrv51.exe
C:\Program Files\WinPoET Broadband Connection\WrOS.EXE
C:\Program Files\Panda Software\Panda Antivirus Platinum\AVENGINE.EXE
C:\Program Files\Panda Software\Panda Antivirus Platinum\pavProxy.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENSG/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENSG/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.singnet.com.sg/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENSG/SAOS01?FORM=TOOLBR
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Antivirus Platinum\Inicio.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [a-winpoet-service] "C:\Program Files\WinPoET Broadband Connection\winpppoverethernet.exe"
O4 - HKLM\..\Run: [Windows Network Firewall] C:\WINDOWS\System32\firewall.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-sg\msntabres.dll.mui/229?e9e8180a510341f4a64893fbadad4eb3
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-sg\msntabres.dll.mui/230?e9e8180a510341f4a64893fbadad4eb3
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1162176765290
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1162176749858
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus Platinum\pavsrv51.exe
O23 - Service: Windows Update Manager (UpdateManager) - Unknown owner - C:\WINDOWS\update\updmgr.exe (file missing)
O23 - Service: Windows Task Manager - Unknown owner - C:\WINDOWS\system32\vcmon.exe (file missing)
O23 - Service: Windows NT Logon Application (WINLOGON) - Unknown owner - C:\WINDOWS\system\winlogon.exe (file missing)
O23 - Service: WinPPPoverEthernet - iVasion, a Routerware Company - C:\Program Files\WinPoET Broadband Connection\WrOS.EXE

[Mr_JAk3]

Hi again :)

One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and Download and Execute files. If this system is used for online banking or has credit card information on it, all passwords should be changed immediately by using a different computer (not the infected one!) to make the changes. Banking and credit card institutions, if any, should be notified of the possible security breech. I suggest that you read this (http://www.dslreports.com/faq/10451) article too.

Before we can start the cleaning I need you to do something important.

Please download and install Windows XP Service Pack 1A -> Windows XP SP1a (http://www.microsoft.com/windowsxp/downloads/updates/sp1/default.mspx)
NOTE! Do NOT install Service Pack 2 yet. We'll have to get you cleaned first

When you're ready, please post a fresh HijackThis log :bigthumb:

[Battlecrusier]

hi

sry, the update for SP1a took too long, around 1 hr for a broadband. it is jam or what? i try a few times and the result is the same. cannot install SP1a.:sad:

[Mr_JAk3]

Hi again :)

Ok, please try to obtain the SP1a update from HERE (http://www.microsoft.com/downloads/details.aspx?FamilyID=0136e5f8-1684-4202-b2d0-c6a43430f12a&DisplayLang=en)
It is really important to get you updated before the cleaning.

Post a fresh HijackThis log when you're ready:bigthumb:

PS. You're using a genuine Windows, right ?

[Mr_JAk3]

Still there Battlecrusier ? :scratch:

[Mr_JAk3]

This topic is closed due to lack of a response :spider:

If you need it re-opened please send a private message (pm) to a forum staff member and provide a link to the thread.

Applies only to the original topic starter.