Help please?

[slimshadyw]

Help please anyone? Recently i have been using spybot and after checking for problems it is telling me that i have CasaleMedia - 4 entries
Mediaplex - 2 entries
Statcounter - 8 entries
I am clicking on the fix selected problems button, but when i scan again the problems are still there? I have tried reebooting and running the scan again but the problems are still there. Any suggestions on removing these problems?

[md usa spybot fan]

It would be helpful if you posted the actual detections that you are getting.

If you are still receiving the detections during scan, the easies way to do that is:
Run another scan.
When the scan completes, right click on the results list, select "Copy results to clipboard".
Then paste the Clipboard (Ctrl+V) to a new post in this thread.
If you fixed the problem or are no longer receiving the detection the logs of scans are stored for reference. By default here are two Checks.yymmdd-hhmm logs produced during a scan. The second Checks.yymmdd-hhmm has the details of what the scan found. In addition there is a Fixes.yymmdd-hhmm log is produced if you fix or attempt to fix something.

There are two methods to access the stored logs and copy that information into a post:
Method 1:
Go into Spybot > Mode > Advanced mode > Tools > View Reports > View Pervious reports. Look for the Checks.yymmdd-hhmm or Fixes.yymmdd-hhmm from when you received the detection you are questioning. Open it. To copy to the log to the Clipboard, right click and select do a Select All > then Right click again > select Copy. Then paste the Clipboard (Ctrl+V) to a new post in this thread.
Method 2
The Checks.yymmdd-hhmm and Fixes.yymmdd-hhmm files are stored in the following folders:
Windows 95 or 98:
C:\Windows\Application Data\Spybot - Search & Destroy\Logs
Windows ME:
C:\Windows\All Users\Application Data\Spybot - Search & Destroy\Logs
Windows NT, 2000 or XP:
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Logs
Using Windows Explorer, navigate to the correct Checks.yymmdd-hhmm or Fixes.yymmdd-hhmm file. Double click on it and it should open with Notepad. To copy to the log to the Clipboard, right click and select do a Select All > then Right click again > select Copy. Then paste the Clipboard (Ctrl+V) to a new post in this thread.

[slimshadyw]

Thanks for the quick reply, i ran the scan again today this is what it came up with

MediaPlex: Tracking cookie (Firefox: default) (Cookie, nothing done)


MediaPlex: Tracking cookie (Firefox: default) (Cookie, nothing done)


CasaleMedia: Tracking cookie (Firefox: default) (Cookie, nothing done)


CasaleMedia: Tracking cookie (Firefox: default) (Cookie, nothing done)


CasaleMedia: Tracking cookie (Firefox: default) (Cookie, nothing done)


CasaleMedia: Tracking cookie (Firefox: default) (Cookie, nothing done)


Statcounter: Tracking cookie (Firefox: default) (Cookie, nothing done)


Statcounter: Tracking cookie (Firefox: default) (Cookie, nothing done)


Statcounter: Tracking cookie (Firefox: default) (Cookie, nothing done)


Statcounter: Tracking cookie (Firefox: default) (Cookie, nothing done)


Statcounter: Tracking cookie (Firefox: default) (Cookie, nothing done)


Statcounter: Tracking cookie (Firefox: default) (Cookie, nothing done)


Statcounter: Tracking cookie (Firefox: default) (Cookie, nothing done)


Statcounter: Tracking cookie (Firefox: default) (Cookie, nothing done)



--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

2005-05-31 blindman.exe (1.0.0.1)
2005-05-31 SpybotSD.exe (1.4.0.3)
2005-05-31 TeaTimer.exe (1.4.0.2)
2006-05-10 unins000.exe (51.41.0.0)
2005-05-31 Update.exe (1.4.0.0)
2006-02-06 advcheck.dll (1.0.2.0)
2005-05-31 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2005-05-31 SDHelper.dll (1.4.0.0)
2006-02-20 Tools.dll (2.0.0.2)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2006-10-27 Includes\Cookies.sbi (*)
2006-10-13 Includes\Dialer.sbi (*)
2006-10-27 Includes\DialerC.sbi (*)
2006-10-13 Includes\Hijackers.sbi (*)
2006-10-27 Includes\HijackersC.sbi (*)
2006-10-27 Includes\Keyloggers.sbi (*)
2006-10-27 Includes\KeyloggersC.sbi (*)
2006-10-13 Includes\Malware.sbi (*)
2006-10-27 Includes\MalwareC.sbi (*)
2006-10-20 Includes\PUPS.sbi (*)
2006-10-27 Includes\PUPSC.sbi (*)
2006-10-27 Includes\Revision.sbi (*)
2006-10-13 Includes\Security.sbi (*)
2006-10-27 Includes\SecurityC.sbi (*)
2006-10-13 Includes\Spybots.sbi (*)
2006-10-27 Includes\SpybotsC.sbi (*)
2005-02-17 Includes\Tracks.uti
2006-10-13 Includes\Trojans.sbi (*)
2006-10-27 Includes\TrojansC.sbi (*)


is this the log you are looking for?

[spybotsandra]

Hello,

Here is a thread in our forum that deals with the same problem:
http://forums.spybot.info/showthread.php?t=3008

If you don't have any other cookies you want to save in Firefox,you could click the Remove All Cookies button. This would be easiest, but don't do it if you have any cookies you want to keep.

If you do have other cookies in Firefox you want to keep, could remove the cookies manually from within Firefox. To do so go to Tools->Options->click the Cookies tab, then click the View Cookies button.
Looking off the Spybot report, scroll through the list to find the tracking cookie(s), then click on the tracking cookie with your mouse, and then click on the remove cookie(s) button.

Or you could try doing another scan with Spybot and see if it removes the tracking cookies this time (though it might not work, but you could try and see).

There's an article here, showing how to block third party cookies.
http://www.spybot.info/en/faq/37.html

It is also recommendable to use SpywareBlaster also, which has an option to Prevent ad/tracking cookies in firefox.
http://www.javacoolsoftware.com/spywareblaster.html

Best regards
Sandra
Team Spybot

[slimshadyw]

Thanks for your help, it was much appreciated.