kawagner
2006-11-07, 15:21
I can't get through running spybot - it restarts my machine?? My system restarts while running spybot so I tried spysweeper and it does the same thing - I think I have something but don't kow where else to turn?? Any ideas or help would be great. I'm stumped. Kim
spybotsandra
2006-11-07, 15:47
Hello,
Spybot is quite CPU intensive. It is possible that the CPU overheating and the system is shutting down to protect the processor. Make sure that the fans are running and that dust is cleared from any ventilation ports in the case.
The problem can happen in both desktops and laptops, although the problem is more prevalent in laptops.
If you have a laptop with one of the one of the following processors:
- Mobile Pentium III-M
- Mobile Pentium 4-M
- Mobile Pentium 4
- Mobile Pentium M / Centrino
- Mobile AMD
Take a look at following suggestion by 100mill:
- Notebook CPU running hot during Spybot scan
http://forums.spybot.info/showthread.php?t=1816
If you have a desktop consider opening the case and checking to make sure the CPU heat sink is not too dusty. Doubt that this can be a problem, read the following threads:
- Spybot causes shut down
http://forums.spybot.info/showthread.php?t=2163
- PC crashes while Spybot is running
http://forums.spybot.info/showthread.php?t=2230
Best regards
Sandra
Team Spybot