Re-occurring Problem

[hateblade]

Greetings,

Came to this site a while back (1-2weeks), and was having some issues. Followed advice on forums, but never recieved answers to posts with my Hijackthis logs. Figured we had the problem solved, since a couple scans came back negative, and firewall seemed to be running fine. Well, problem is no back. New sites haven't been visited, and potentially bad older sites weren't either. Figuring the issue is still present on the computer, just deeper than we thought. Any help would be appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 12:15:32 PM, on 11/19/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Ideazon\Zboard Software\Driver\ZboardTray.exe
C:\WINDOWS\System32\RunDLL32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Razer\razerhid.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\Ideazon\Zboard Software\Driver\Zboard.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Razer\razertra.exe
C:\Program Files\Razer\razerofa.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\PROGRA~1\SPYWAR~1\swdoctor.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\DOA\LOCALS~1\Temp\Rar$EX00.219\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] "C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"
O4 - HKLM\..\Run: [razer] C:\Program Files\Razer\razerhid.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {131EB16C-BD58-443F-8151-6DFBB0DA1778} (Anark Client 3.0 ActiveX Control) - http://install.anark.com/client/version3/windows-ie/en/AMClient.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.2.2.89.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1154736376983
O20 - Winlogon Notify: Zboard - C:\WINDOWS\SYSTEM32\Winlognotif.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[hateblade]

I've also completed scans with Spydoctor, Spybot S&D, Ad-aware, as well as Norton and Sunbelt firewall installed.

[hateblade]

Combofix.exe logfile:

DOA - 06-11-19 22:57:39.53 Service Pack 1
ComboFix 06.11.19 - Running from: "C:\Documents and Settings\DOA\Desktop"

((((((((((((((((((((((((((((((( Files Created from 2006-10-19 to 2006-11-19 ))))))))))))))))))))))))))))))))))


2006-11-19 12:23 <DIR> d-------- C:\WINDOWS\system32\ActiveScan
2006-11-19 12:02 <DIR> d-------- C:\Documents and Settings\DOA\Application Data\AdobeUM
2006-11-19 00:35 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Adobe
2006-11-18 23:39 <DIR> d-------- C:\Documents and Settings\DOA\Application Data\Google
2006-11-18 23:38 51,072 --a------ C:\WINDOWS\system32\drivers\ikhlayer.sys
2006-11-18 23:38 30,592 --a------ C:\WINDOWS\system32\drivers\ikhfile.sys
2006-11-18 23:38 <DIR> d-------- C:\Documents and Settings\DOA\Application Data\PC Tools
2006-11-18 23:38 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Google
2006-11-18 23:20 <DIR> d-------- C:\Program Files\Anti Keylogger Elite
2006-11-18 23:05 <DIR> d-------- C:\Program Files\Sunbelt Software
2006-11-18 17:11 47,685 --a------ C:\WINDOWS\~tmp8746.exe
2006-11-18 17:11 47,685 --a------ C:\WINDOWS\~tmp2981.exe
2006-11-08 17:33 <DIR> d--h----- C:\WINDOWS\system32\GroupPolicy
2006-11-06 19:18 <DIR> d-------- C:\WINDOWS\Internet Logs
2006-11-06 16:31 47,685 --a------ C:\WINDOWS\~tmp7908.exe
2006-11-06 16:31 47,685 --a------ C:\WINDOWS\~tmp4414.exe
2006-11-04 19:49 <DIR> d-------- C:\WINDOWS\system32\Kaspersky Lab
2006-11-04 19:44 <DIR> d-------- C:\VundoFix Backups
2006-11-04 19:13 2,560 --a------ C:\WINDOWS\_MSRSTRT.EXE
2006-11-04 19:02 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2006-11-04 19:02 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2006-11-03 17:17 47,685 --a------ C:\WINDOWS\~tmp6099.exe
2006-10-30 17:35 47,685 --a------ C:\WINDOWS\~tmp5609.exe
2006-10-30 17:35 47,685 --a------ C:\WINDOWS\~tmp2201.exe
2006-10-30 17:34 47,685 --a------ C:\WINDOWS\~tmp2599.exe


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2006-11-19 11:55 -------- d-------- C:\Program Files\Common Files\Symantec Shared
2006-11-19 00:35 -------- d-------- C:\Documents and Settings\DOA\Application Data\Adobe
2006-11-19 00:34 879 --a------ C:\Documents and Settings\DOA\Application Data\AdobeDLM.log
2006-11-19 00:34 0 --a------ C:\Documents and Settings\DOA\Application Data\dm.ini
2006-11-19 00:34 -------- d-------- C:\Program Files\Adobe
2006-11-19 00:32 -------- d-------- C:\Program Files\Common Files\Adobe
2006-11-18 23:50 -------- d-------- C:\Program Files\Spyware Doctor
2006-11-18 23:39 -------- d-------- C:\Program Files\Google
2006-11-18 17:11 47685 --a------ C:\WINDOWS\~tmp8746.exe
2006-11-18 17:11 47685 --a------ C:\WINDOWS\~tmp2981.exe
2006-11-06 16:31 47685 --a------ C:\WINDOWS\~tmp7908.exe
2006-11-06 16:31 47685 --a------ C:\WINDOWS\~tmp4414.exe
2006-11-04 19:14 2560 --a------ C:\WINDOWS\_MSRSTRT.EXE
2006-11-03 17:17 47685 --a------ C:\WINDOWS\~tmp6099.exe
2006-10-30 17:35 47685 --a------ C:\WINDOWS\~tmp5609.exe
2006-10-30 17:35 47685 --a------ C:\WINDOWS\~tmp2201.exe
2006-10-30 17:34 47685 --a------ C:\WINDOWS\~tmp2599.exe
2006-10-15 22:31 -------- d-------- C:\Program Files\VentSrv
2006-10-15 11:13 -------- d-------- C:\Program Files\Common Files\Wise Installation Wizard
2006-09-26 14:43 -------- d-------- C:\Program Files\World of Warcraft
2006-09-23 14:51 98304 --a------ C:\WINDOWS\system32\CmdLineExt.dll
2006-09-23 14:51 -------- d--h----- C:\Program Files\InstallShield Installation Information
2006-09-23 14:45 -------- d-------- C:\Program Files\LucasArts
2006-09-04 14:59 967 --a------ C:\WINDOWS\ScUnin.pif
2006-09-04 14:59 94208 --a------ C:\WINDOWS\ScUnin.exe


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries are not shown

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"ctfmon.exe"="C:\\WINDOWS\\System32\\ctfmon.exe"
"Spyware Doctor"="\"C:\\Program Files\\Spyware Doctor\\swdoctor.exe\" /Q"
"swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.2.908.5008\\GoogleToolbarNotifier.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"SoundMan"="SOUNDMAN.EXE"
"NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\System32\\NvCpl.dll,NvStartup"
"NvMediaCenter"="RunDLL32.exe NvMCTray.dll,NvTaskbarInit"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"SSC_UserPrompt"="\"C:\\Program Files\\Common Files\\Symantec Shared\\Security Center\\UsrPrmpt.exe\""
"razer"="C:\\Program Files\\Razer\\razerhid.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components]
"DeskHtmlVersion"=dword:00000110
"DeskHtmlMinorVersion"=dword:00000005
"Settings"=dword:00000001
"GeneralFlags"=dword:00000000

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
"Flags"=dword:00000002
"Position"=hex:2c,00,00,00,cc,00,00,00,00,00,00,00,34,03,00,00,e2,02,00,00,00,\
00,00,00,01,00,00,00,01,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00
"CurrentState"=dword:40000004
"OriginalStateInfo"=hex:18,00,00,00,ff,ff,00,00,ff,ff,00,00,ff,ff,ff,ff,ff,ff,\
ff,ff,04,00,00,00
"RestoredStateInfo"=hex:18,00,00,00,6a,02,00,00,23,00,00,00,a4,00,00,00,9a,00,\
00,00,01,00,00,00

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"Spyware Doctor"="\"C:\\Program Files\\Spyware Doctor\\swdoctor.exe\" /Q"

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\run]
"Spyware Doctor"="\"C:\\Program Files\\Spyware Doctor\\swdoctor.exe\" /Q"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{AEB6717E-7E19-11d0-97EE-00C04FD91972}"=""

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\Run]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"dontdisplaylastusername"=dword:00000000
"legalnoticecaption"=""
"legalnoticetext"=""
"shutdownwithoutlogon"=dword:00000001
"undockwithoutlogon"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer\Run]
"ZboardTray"="\"C:\\Program Files\\Ideazon\\Zboard Software\\Driver\\ZboardTray.exe\" /autolaunch"

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload]
"PostBootReminder"="{7849596a-48ea-486e-8937-a2a3009f31a9}"
"CDBurn"="{fbeb8a05-beee-4442-804e-409d6c4515e9}"
"WebCheck"="{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"
"SysTray"="{35CEC8A3-2BE6-11D2-8773-92E220524153}"

HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\Zboard

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"


Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\Norton AntiVirus - Run Full System Scan - DOA.job

Completion time: 06-11-19 23:02:59.28
C:\ComboFix.txt ... 06-11-19 23:02

[LonnyRJones]

You didnt respond to your previous thread
The same advice applies

Describe the problems in as much detail as possible, for example what leads you to believe there is a keylogger involved ?

Your running Hijackthis from a temp and/Or it still hasnt been unzipped, neither is a good idea.
Create a new folder, for instance C:\AntiSpyware
Download the exe from here to that new folder.
http://www.merijn.org/files/HijackThis.exe (http://www.merijn.org/files/HijackThis.exe)
This is necessary to ensure you have backups should anything go wrong
Make and post a new log

Panda ActiveScan-Free online scanner,
http://www.pandasoftware.com/products/activescan.htm (http://www.pandasoftware.com/products/activescan.htm)
Do a full scan > Click the my computer button
After the scan click see report then Save the report and post it back here please.

It appears as though you have more that one firewall installed, why is that ?
If you intend to use Kerio you must uninstall nortons firewall and turn off the windows firewall

[hateblade]

New Hijack log:

Logfile of HijackThis v1.99.1
Scan saved at 4:11:13 PM, on 11/20/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Ideazon\Zboard Software\Driver\ZboardTray.exe
C:\WINDOWS\System32\RunDLL32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Razer\razerhid.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\Ideazon\Zboard Software\Driver\Zboard.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Razer\razertra.exe
C:\Program Files\Razer\razerofa.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Antispyware\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] "C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"
O4 - HKLM\..\Run: [razer] C:\Program Files\Razer\razerhid.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {131EB16C-BD58-443F-8151-6DFBB0DA1778} (Anark Client 3.0 ActiveX Control) - http://install.anark.com/client/version3/windows-ie/en/AMClient.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.2.2.89.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1154736376983
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: Zboard - C:\WINDOWS\SYSTEM32\Winlognotif.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

For some reason, Panda doesn't want to fire up on my PC. It just sits at the "Activescan has Started" screen.

As far as I know, the Windows Firewall is disabled on this PC. I've shut it off through the Internet Security tabs. The Norton Antivirus that I have on this computer is not equipped with a Firewall.

[LonnyRJones]

Hi

I need a explination of the current problems

Can you in nortons options turn this (feature) off ?
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe

[hateblade]

Greetings,

Problem is a re-occurring Keylogger. This is documented due to issues I'm having with the game World of Warcraft. The keylogger has compromised my account.

I have turned the Norton off now. That process no longer appears in my process log.

[LonnyRJones]

Just to be sure, i did not suggest turning Norton off, i suggested turning off one of its features.
That feature might be ok with norton firewall or for the windows firewall but
not with other third party programs.

Mind explaining to us in more detail what leads you to believe a keylogger is involved and what it ha to do with an online game ?

Have you posted elswhere ? if so where.

Does that antikeylogger program detect anything ?

Go here and submit one of the oddly named file's
C:\WINDOWS\~tmp8746.exe
C:\WINDOWS\~tmp2981.exe
C:\WINDOWS\~tmp7908.exe
C:\WINDOWS\~tmp4414.exe
C:\WINDOWS\~tmp6099.exe
C:\WINDOWS\~tmp5609.exe
C:\WINDOWS\~tmp2201.exe
C:\WINDOWS\~tmp2599.exe
http://www.virustotal.com/flash/index_en.html

[hateblade]

Yeowsa!!

Almost all of those "oddly-named" files came back through that scanners as something fishy/bad. 3-4 of them came up on a few as Keylogger/Password stealer.

Promptly deleted/quarantined.

I know that this PC is/was infected by a keylogger, because my gaming account was hacked into. The password to it was changed, and the individual basically got onto the game and sold all things of value on the account characters. This is a common problem in this game. My computer hasn't suffered from the normal symptoms of a Virus/Trojan/malware issue (slowing/popups/crashes/wierdness/ect). This is an isolated problem, which directly links to the game, and my passwords. I've also noticed that a few random sites that required a password seemed to have been changed. Nothing massive like Email or Banking sites, but it still raised an eyebrow.

I stand by, waiting the next course of action.

[LonnyRJones]

I wanted to see what virus total said

Perhaps a better idea (if they return) go attach them here, along with any other files you think are related.
http://www.thespykiller.co.uk/forum/index.php?board=1.0

[hateblade]

I've re-run those files through Virus again, and now they all pop up as "No virus found." Not sure if this has anything to do with my having deleted them from this machine or not.

So far, S&D, Ad-aware, SpyDoctor, and such haven't returned anything that appeared overly nasty. Minor cookies, and the occasional search tracker sneaking through. These temp files you pointed out have been the craziest thing I've found, since encountering this problem.

I restarted my PC, after removing those files, and none of them have popped back up, when I searched for them.

[LonnyRJones]

PC still ok ?

Think Prevention: Put in place a good hosts file
http://www.mvps.org/winhelp2002/hosts.htm
How To Download and Extract the HOSTS file:
http://www.mvps.org/winhelp2002/hosts2.htm
Repeat that proccess about once or twice a month

To help avoid reinfection see "So how did I get infected in the first place?"
http://forums.spybot.info/showthread.php?t=279

[LonnyRJones]

Im Glad we could help
Since the problems are solved Im going to close the topic now, this keeps others with similar problems from posting there logs/question here, they should start a new topic.
If you should need to post another log for the same PC let one of us know via a PM (personal message).