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nevermai
2006-11-20, 12:10
hello!
i have followed the instructions for running spybot and i still have three (possibily more?) "command service" files which i cannot delete no matter what i tried and they're still infecting my computer, HELP!

below is my log, copied and pasted according to the instructions provided
please guide me and advice me what to do next so i can have a clean system again, thank you so much for your help!!!

-----------------------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 上午 01:57:14, on 2006/11/20
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\VElHRVItWFA\command.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\{DCC17C4A-0AEE-1028-0326-040401210376}\Update.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\Fοnts\winspool.exe
C:\Program Files\Common Files\F?nts\nοtepad.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\最好的內存釋放軟體\SysInfoMyWork.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\WINDOWS\system32\conime.exe
C:\AntiSpyWare\HijackThis.exe

R3 - URLSearchHook: (no name) - {8CE37CC7-EB5D-ECDF-7875-BA896A5A33CC} - (no file)
O3 - Toolbar: Dr.eye WebPage Translation - {92B255FE-94E2-4BCA-958D-3926CE38913F} - C:\PROGRA~1\Inventec\Dreye\DreyeMT\DREYEI~1.DLL
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\fgiebar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll (file missing)
O3 - Toolbar: Solid Converter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\ExploreExtPDF.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /O6 "USB002" /M "Stylus CX4800"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [CTDrive] rundll32.exe C:\WINDOWS\system32\drvram.dll,startup
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [Iltu] "C:\WINDOWS\Fοnts\winspool.exe" -vt yazb
O4 - HKCU\..\Run: [Xtele] C:\Program Files\Common Files\F?nts\nοtepad.exe
O8 - Extra context menu item: 使用 FlashGet 下載 - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: 全部使用 FlashGet 下載 - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: 匯出至 Microsoft Office Excel(&X) - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java 主控台 - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O21 - SSODL: boucicault - {0bad5052-665d-40d4-a9bd-a2891eaafb42} - C:\WINDOWS\system32\fmrmhc.dll (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\VElHRVItWFA\command.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

--------------------------------------------------------------------------

Shaba
2006-11-20, 18:00
Hi nevermai

1. Download this file - combofix.exe (http://download.bleepingcomputer.com/sUBs/combofix.exe)
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Please download delcmdservice (by Marckie), and save it to your Desktop.
http://users.telenet.be/marcvn/tools/delcmdservice.zip

Unzip the content to your Desktop (a folder named delcmdservice)
Double-click on the delcmdservice folder
Double-click on delreg.bat to launch the tool
When the tool has finished, please reboot your computer.

Scan again with Spybot and let me know if three (possibily more?) "command service" file still exist?

Download SmitfraudFix (by S!Ri) to your Desktop.
http://siri.urz.free.fr/Fix/SmitfraudFix.zip
Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press Enter
This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

IMPORTANT: Do NOT run any other options until you are asked to do so!

Send:

- a fresh HijackThis log
- combofix report
- smitfraudfix report

tashi
2006-11-26, 09:54
:spider:
This topic is closed due to lack of a response to helper, if you need it re-opened please send me a private message (pm) and provide a link to the thread.

Applies only to the original topic starter.