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andyvin1
2006-11-20, 22:36
A frameless IE window opens shortly after I connect to the internet, impossible to minimize or close, also overlaying other Explorer windows. I owe no money and am asked for payment for a service I did not subscribe to. Window also states that it will stay locked for a set length of time, which is getting longer. The window is making a connection to the microbillsys.com. No un-installation facility, killing with task manager is pointless as it launches again.

I have run a scan with S&D 1.4 (and some others), latest definitions, but nothing was found.
I also have virus checker Avast 4.7 Home running.

I've seen a thread in the archive, but I can't see that there was ever a resolution.

Help!!!

Mr_JAk3
2006-11-22, 10:58
HI andyvin1 and welcome to Safer Networking Forums :)

Please post a HijackThis log to here: Click here (http://downloads.malwareremoval.com/HijackThis.exe) to download HijackThis.exe
Save HijackThis.exe to your desktop.
Create a new folder named HijackThis to your desktop. Move Hijackthis.exe into that folder.
Run HijackThis.exe
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

tashi
2006-11-27, 21:04
As the information requested has not been provided, this topic has been archived.

If you need it re-opened please send me or your helper a private message (pm) and provide a link to the thread; this applies only to the original topic starter.

"BEFORE you POST" -Preliminary Steps and scanning with SPYBOT-S&D (http://forums.spybot.info/showthread.php?t=288)