tahl20
2006-11-28, 18:32
Based on the extra information provided to me within Spybot. I chose to disable ccApp.exe from the start up entry. The file resides in "C:\Program Files\Common Files\Symantec Shared\ccApp.exe". The advice that Spybot gives is that it is a Trojan called OBSORB. After disabling it Nortan AntiVirus will no longer start up. I have to manually load it with every boot. So I re-enabled it and Nortan now starts up. My question is, did Spybot make a mistake in calling this file in this location a Trojan?
Second question is ctfmon.exe. I went to the microsoft website to read what this file was and found this arcticle, "http://support.microsoft.com/kb/282599". Here they said that this file is a part of Office XP. Spybot indicates that this is a file that is part of the CoolWebSearch parasite. Now, I haven't noticed any malfunctions while using my Office XP products after disabling it so I've left it disabled. It somehow continues to re-enable itself without Spybot catching it. The Microsoft arcticle above explains why and how it does that, and how to properly remove it if we want to. Did Spybot make a mistake in proclaiming this file as a parasite though?
Second question is ctfmon.exe. I went to the microsoft website to read what this file was and found this arcticle, "http://support.microsoft.com/kb/282599". Here they said that this file is a part of Office XP. Spybot indicates that this is a file that is part of the CoolWebSearch parasite. Now, I haven't noticed any malfunctions while using my Office XP products after disabling it so I've left it disabled. It somehow continues to re-enable itself without Spybot catching it. The Microsoft arcticle above explains why and how it does that, and how to properly remove it if we want to. Did Spybot make a mistake in proclaiming this file as a parasite though?