Please Help!

[Elementis]

Lately it seems that my pc has been slower and not acting right. Everytime i run a virus scan, it doesn't find anything. I run spybot daily and sometimes it finds stuff and sometimes it doesn't.

I am getting Active X control errors on websites and registry scans. I also went into my add/remove programs section and noticed a bunch of stuff in there that I have no idea what it is. It won't let me uninstall them either.

I am at the almost at the point of re-installing windows. Please Help!!!

[Elementis]

Logfile of HijackThis v1.99.1
Scan saved at 1:36:38 AM, on 12/4/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VirusScan\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\VirusScan\mcsysmon.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee\MSC\mctskshd.exe
C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\SiteAdvisor\4608\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\inKline Global\Modem Booster\ModemBtr.exe
C:\Program Files\SiteAdvisor\4608\SiteAdv.exe
C:\Program Files\Teamspeak2_RC2\TeamSpeak.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\McAfee\VirusScan\mcshield.exe
C:\hijackthis\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Modem Booster] C:\Program Files\inKline Global\Modem Booster\ModemBtr.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\4608\SiteAdv.exe
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,96/mcinsctl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
O16 - DPF: {D3A7982E-915D-4589-8ECE-249F70D0C941} (Launch Control) - http://aaotracker.com/LaunchGame.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Log Manager (McLogManagerService) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VirusScan\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VirusScan\mcsysmon.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mctskshd.exe
O23 - Service: McAfee User Manager (mcusrmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\4608\SAService.exe


Incident Status Location

Potentially unwanted tool:application/zango Not disinfected HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\ActiveX Compatibility\{99410cde-6f16-42ce-9d49-3807f78f0287}
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Wade\Cookies\wade@2o7[1].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Wade\Cookies\wade@atwola[1].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Wade\Cookies\wade@serving-sys[2].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Wade\Cookies\wade@tribalfusion[2].txt

[teacup61]

Hello Elementis,

Welcome to Safer Networking Forums :)

Could I please see an uninstall list? This will be a big help for us both.

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.

Thanks,
tea

[Elementis]

Here is the uninstall list as asked for. Thank you for helping me out. it is much appreciated!

Adobe Acrobat 7.0.1 and Reader 7.0.1 Update
Adobe Acrobat 7.0.2 and Reader 7.0.2 Update
Adobe Acrobat 7.0.3 and Reader 7.0.3 Update
Adobe Reader 7.0
America's Army
AVG Anti-Spyware 7.5
BCM V.92 56K Modem
Broadcom Driver Installer
CCleaner (remove only)
CCScore
CleanUp!
Dell Picture Studio - Dell Image Expert
Dell ResourceCD
DVD Decrypter (Remove Only)
Easy CD Creator 5 Basic
eMedia Guitar Lesson - Midnight Special
Fraps (remove only)
Free Registry Defrag
GuitarVision
HijackThis 1.99.1
Intel(R) PRO Network Connections
Intel(R) PROSafe for Wired Connections
IZArc 3.4.1.6
J2SE Development Kit 5.0 Update 10
J2SE Runtime Environment 5.0 Update 10
K-Lite Codec Pack
Kodak EasyShare software
KODAK Picture CD
KRISTAL Audio Engine
Learn2 Player (Uninstall Only)
McAfee SecurityCenter
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft .NET Framework 2.0
Microsoft Data Access Components KB870669
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Modem Booster
Mozilla Firefox (1.5.0.8)
MSN Messenger 7.5
MSN Music Assistant
MSXML 4.0 SP2 (KB927978)
NVDVD
NVIDIA Drivers
Paint Shop Pro 7
Panda ActiveScan
PC Booster
PhoTags Express
Power Tab Editor 1.7
PowerDVD
QuickTime
RealPlayer
RegistryFix v5.5
Security Update for Microsoft .NET Framework 2.0 (KB917283)
Security Update for Microsoft .NET Framework 2.0 (KB922770)
Smart Audio Converter Pro
SmartFTP Client 2.0
SmartFTP Client 2.0 Setup Files (remove only)
SoundMAX
Spybot - Search & Destroy 1.4
SpywareBlaster v3.5.1
TeamSpeak 2 RC2
TeamSpeak 2 Server RC2
Uninstall Startup Inspector
Viewpoint Media Player
Visioneer 7600 Scanner Driver
Visioneer PaperPort 6.1
Windows Defender Signatures
Windows Genuine Advantage v1.3.0254.0
Windows Installer Clean Up
Windows Internet Explorer 7
Windows Media Format Runtime
Windows Media Player 10
Windows XP Service Pack 2
WordPerfect Office 11
Xfire (remove only)
Yahoo! Messenger

[Elementis]

There is still a bunch of weird stuff in my add/remove programs, but I don't see any of that on the uninstall list.

[teacup61]

Can you give me an example of some of them?

* Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

Doubleclick the drweb-cureit.exe file and Allow to run the express scan
This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
Once the short scan has finished, mark the drives that you want to scan.
Select all drives. A red dot shows which drives have been chosen.
Click the green arrow at the right, and the scan will start.
Click 'Yes to all' if it asks if you want to cure/move the file.
When the scan has finished, look if you can click next icon next to the files found: http://users.telenet.be/bluepatchy/miekiemoes/images/check.gif
If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
http://users.telenet.be/bluepatchy/miekiemoes/images/move.gif
This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
Save the report to your desktop. The report will be called DrWeb.csv
Close Dr.Web Cureit.
Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
After reboot, post the contents of the log from Dr.Web you saved previously, along with a new HijackThis log in your next reply.


Thanks,
tea

[Elementis]

Some examples of what's in my add/remove programs section are...
B57Inst
CardRd81
CR2
ESSBrwr
ESSCDBK Just to name a few. There are several more like that.

[Elementis]

DrWeb log
I can't open the csv file to post report.

[Elementis]

I changed Drweb to txt so I could post, but it doesn't show all results.

mcupdmgr.exe;c:\program files\mcafee\msc;Probably DLOADER.Trojan;Will be moved after reboot.;
setup.exe;C:\Documents and Settings\All Users\Application Data\AOL\UserProfiles\All Users\antiSpyware\dat\updates\aspapp;Probably BACKDOOR.Trojan;Incurable.Moved.;

[Elementis]

new hijackthis log:
Logfile of HijackThis v1.99.1
Scan saved at 2:07:55 PM, on 12/5/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VirusScan\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee\VirusScan\mcshield.exe
C:\Program Files\inKline Global\Modem Booster\ModemBtr.exe
C:\Program Files\SiteAdvisor\4608\SiteAdv.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\PROGRA~1\McAfee\VirusScan\mcsysmon.exe
C:\PROGRA~1\McAfee\MSC\mctskshd.exe
C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\SiteAdvisor\4608\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
c:\program files\mcafee\msc\mcuimgr.exe
C:\hijackthis\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Modem Booster] C:\Program Files\inKline Global\Modem Booster\ModemBtr.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\4608\SiteAdv.exe
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,96/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1165301886781
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
O16 - DPF: {D3A7982E-915D-4589-8ECE-249F70D0C941} (Launch Control) - http://aaotracker.com/LaunchGame.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Log Manager (McLogManagerService) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VirusScan\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VirusScan\mcsysmon.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mctskshd.exe
O23 - Service: McAfee User Manager (mcusrmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\4608\SAService.exe

[teacup61]

Hello,

Is this a more complete list? http://forums.spybot.info/showthread.php?t=2101
http://www.webuser.co.uk/forums/showflat.php/Cat/0/Number/255767/an/0/page/5

They're all legit.

[teacup61]

Please run HijackThis! and click "Scan." Place checks next to the following entries, if present:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...ch/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =


Close all browsers and other windows except for HijackThis!, and click "Fix Checked".

Reboot your computer.

Please download, install, and update AVG Anti-Spyware (formerly Ewido) (http://www.ewido.net/en/download/)

Load AVG and then click the Update tab at the top. Under Manual Update click Start update.
After the update finishes (the status bar at the bottom will display "Update successful")
Click on the Scanner tab at the top and then click on Complete System Scan. This scan can take quite a while to run, so be prepared.
AVG will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. AVG will display "All actions have been applied" on the right hand side.
Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (like on the Desktop).


In your reply, please post the report from AVG and a new HijackThis log. Please also let me know how your computer is running. :)

Thanks,
tea

[Elementis]

Ran Drweb again and here is the log:
A0071979.exe;C:\System Volume Information\_restore{2B931B42-66B6-49A9-A7A5-560191A74379}\RP215;Probably BACKDOOR.Trojan;Incurable.Moved.;
A0071980.exe;C:\System Volume Information\_restore{2B931B42-66B6-49A9-A7A5-560191A74379}\RP215;Probably BACKDOOR.Trojan;Incurable.Moved.;
A0071981.exe;C:\System Volume Information\_restore{2B931B42-66B6-49A9-A7A5-560191A74379}\RP215;Probably BACKDOOR.Trojan;Incurable.Moved.;
A0071982.exe;C:\System Volume Information\_restore{2B931B42-66B6-49A9-A7A5-560191A74379}\RP215;Probably BACKDOOR.Trojan;Incurable.Moved.;
A0071983.exe;C:\System Volume Information\_restore{2B931B42-66B6-49A9-A7A5-560191A74379}\RP215;Probably BACKDOOR.Trojan;Incurable.Moved.;
A0071986.exe;C:\System Volume Information\_restore{2B931B42-66B6-49A9-A7A5-560191A74379}\RP215;Probably DLOADER.Trojan;Incurable.Moved.;

[teacup61]

Hello,

Looks good. :bigthumb: Those are all in System Restore.

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it ( something you'll remember) and click Create, when the confirmation screen shows the restore point has been created click Close.

Next goto Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.

Please tell me how it's running?

Thanks,
tea

[Elementis]

I had AVG, but I uninstalled and re-downloaded it again anyway. I am running the scan now.
I ran the hijackthis scan and fixed those 2 entries that you mentioned.
I also did the system restore and disk cleanup as you said to do.
After the ewido scan finishes I will post that report and I will post another hijackthis report as you asked for.

My mcafee puts a new icon in my toolbar and says "your computer is not protected". I have also noticed that I get registry change alerts, and they ask me to allow or block the changes.

Awhile ago I also noticed that device manager shows A: Drive. I had to disable that. My computer doesn't even have an A:Drive.

[Elementis]

Here's the AVG scan report:
---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 1:26:26 AM 12/6/2006

+ Scan result:



:mozilla.32:C:\Documents and Settings\Wade\Application Data\Mozilla\Firefox\Profiles\6lclkk74.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.33:C:\Documents and Settings\Wade\Application Data\Mozilla\Firefox\Profiles\6lclkk74.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.56:C:\Documents and Settings\Wade\Application Data\Mozilla\Firefox\Profiles\6lclkk74.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.50:C:\Documents and Settings\Wade\Application Data\Mozilla\Firefox\Profiles\6lclkk74.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.51:C:\Documents and Settings\Wade\Application Data\Mozilla\Firefox\Profiles\6lclkk74.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.52:C:\Documents and Settings\Wade\Application Data\Mozilla\Firefox\Profiles\6lclkk74.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.53:C:\Documents and Settings\Wade\Application Data\Mozilla\Firefox\Profiles\6lclkk74.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.


::Report end

Here's the new hijackthis report:
Logfile of HijackThis v1.99.1
Scan saved at 1:28:54 AM, on 12/6/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VirusScan\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VirusScan\mcsysmon.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee\MSC\mctskshd.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\inKline Global\Modem Booster\ModemBtr.exe
C:\Program Files\SiteAdvisor\4608\SiteAdv.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\SiteAdvisor\4608\SAService.exe
C:\WINDOWS\System32\svchost.exe
c:\program files\mcafee\msc\mcuimgr.exe
C:\PROGRA~1\McAfee\VirusScan\mcshield.exe
C:\hijackthis\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Modem Booster] C:\Program Files\inKline Global\Modem Booster\ModemBtr.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\4608\SiteAdv.exe
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,96/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1165301886781
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
O16 - DPF: {D3A7982E-915D-4589-8ECE-249F70D0C941} (Launch Control) - http://aaotracker.com/LaunchGame.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Log Manager (McLogManagerService) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VirusScan\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VirusScan\mcsysmon.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mctskshd.exe
O23 - Service: McAfee User Manager (mcusrmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\4608\SAService.exe

[teacup61]

I had AVG, but I uninstalled and re-downloaded it again anyway. I am running the scan now.
I ran the hijackthis scan and fixed those 2 entries that you mentioned.
I also did the system restore and disk cleanup as you said to do.
After the ewido scan finishes I will post that report and I will post another hijackthis report as you asked for.

My mcafee puts a new icon in my toolbar and says "your computer is not protected". I have also noticed that I get registry change alerts, and they ask me to allow or block the changes.

Awhile ago I also noticed that device manager shows A: Drive. I had to disable that. My computer doesn't even have an A:Drive.

You may need to uninstall, then reinstall McAfee. Read here on the problem. http://forums.mcafeehelp.com/viewtopic.php?p=414944&sid=7772416505ab86c76f2de9c44d2f2738

Let me know how you come out. Everything else looks clean. Aside from this, how is your computer running?

Regards,
tea

[Elementis]

I re-installed Mcafee and it seems to be doing ok for now. I will see how my computer runs in th next few days. I will let you know. Thanks again for all your patience and help. It is a great thing you do helping others.

[teacup61]

You're most welcome. :)

Please do let me know!:bigthumb:

tea

[Elementis]

Everything seems to be better now. When my mcafee pops up with a registry change alert, the options are to allow or block. So I just been blocking them.
Still not sure why I have A:Drive floppy controller in my device manager though. I have it disabled, but I don't remember that ever being there before. I don't have a floppy disk drive on this computer. Just C:Hard Drive, D:DVD Drive, & E:CD Burner Drive.

Thanks for all your help once again. If I ever need help in the future, I will be sure to come back. Happy Holidays!!!:bigthumb:

[teacup61]

You're most welcome Elementis. :)

Happiest of Holidays to you too http://i135.photobucket.com/albums/q150/teacup61/Gifts1.gif

[tashi]

Glad we could help, as the problem appears to be resolved this topic has been archived. :)

If you need it re-opened please send me or your helper a private message (pm) and provide a link to the thread; this applies only to the original topic starter.

Anyone else with similar problems please start a new topic.