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Don Genaro
2006-12-06, 19:33
Hi,
AVG anti-virus detected a trojan on my computer. It seemed as though it was contained and asked to reboot to complete healing, but now the computer shuts down before rebooting.

I am able to boot in safe mode have run AVG anti virus in safe mode with the same results.

I have also scanned with Spybot S&D and ewido with nothing found.

Any suggestions ?

:sad:


Thanks !

Don Genaro
2006-12-06, 20:33
I am running another AVG scan.

Looks like the file name associated with the problem is winlogon.exe

pskelley
2006-12-06, 23:40
Hello Don, welcome to the forum, I suggest you look at the pinned information at the top of the page where you posted that tashi placed there for you, especially this:
UPDATED WINDOWS - Your first line of defence, links and tips
http://forums.spybot.info/showthread.php?t=425
"BEFORE you POST" -Preliminary Steps and scanning with SPYBOT-S&D
http://forums.spybot.info/showthread.php?t=288

Follow those instructions and then post the results of the antivirus scan and a new HJT log using "Post Reply" to stay in this same topic.

Thanks

Don Genaro
2006-12-07, 02:21
Thanks.

The infected computer is at my office. I will follow your recommendations and get back with you tomorrow 12/7/06.

:bigthumb:

Don Genaro
2006-12-07, 15:00
Good morning

Looks like the problem is too big for me to handle. I've got professional help on the way this morning.

Sorry to be a bother, but in the past I've had pretty good luck dealing with this stuff myself by getting online advice. Looks like this one is just too much though.


Thanks !

pskelley
2006-12-07, 15:21
OK Don, thanks for letting me know. I have no way of knowing the extent of your issues without the diagnostic tools reqested in the links. I will leave you with this information:

Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

If I can be of additional help, let me know. tashi:) will close your topic in a few days.

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

pskelley
2006-12-09, 13:37
As the problem appears to be resolved:bigthumb: this topic has been closed.

If you need it re-opened please send me or your helper a private message (pm) and provide a link to the thread; this applies only to the original topic starter.

Anyone else with similar problems please start a new topic.