smitfraud-C.Toolbar888

[Dealbarta]

A routine scan by Spybot S&D showed that my computer was infected with smitfraud-C.Toolbar888. However, when I tried to followed the instructions for the removal of smitfraud I couldn't get ProcessExplorer to display DLLs in the lower pane. The results of following the very good instructions given in "Before you Post" are:-

Logfile of HijackThis v1.99.1
Scan saved at 01:16:58, on 11/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\FDD_FM~1\CZFMDSER.EXE
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\WINDOWS\System32\GEARSec.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\ofps.exe
C:\Program Files\Prevx Pro\PXAgent.exe
C:\Program Files\Iomega\REV System Software\RevUDF.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Iomega\REV System Software\imiconxp.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Norton Password Manager\AcctMgr.exe
C:\Program Files\Prevx Pro\SAGUI.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ScanSoft\OmniPage15.0\Opware15.exe
C:\PROGRA~1\FDD_FM~1\CZFMDXPK.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\ONSPEED\onspeedcore.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\ScanSoft\PaperPort\PPScheduler.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\ScanSoft\OmniPage15.0\OpAgent.exe
C:\Program Files\DesktopAssistant\DA.exe
C:\Program Files\Iomega\Automatic Backup Pro\LiveSystem.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\ONSPEED\onspeedgui.exe
C:\Program Files\Spell Catcher Plus\Spell Catcher.exe
C:\Program Files\WinZip\WINZIP32.EXE
C:\PROGRA~1\WINZIP\wzqkpick.exe
C:\WINDOWS\explorer.exe
C:\AntiSpyWare\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\ONSPEED\PBHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NOW!Imaging - {9AA2F14F-E956-44B8-8694-A5B615CDF341} - C:\Program Files\ONSPEED\components\NOWImaging.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: ONSPEED - {8B79EE88-E62D-4AA8-B530-CC357BA112B7} - C:\Program Files\ONSPEED\Toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [Iomega ImIconXP] C:\Program Files\Iomega\REV System Software\imiconxp.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [PrevxPro] "C:\Program Files\Prevx Pro\SAGUI.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Opware15] "C:\Program Files\ScanSoft\OmniPage15.0\Opware15.exe"
O4 - HKLM\..\Run: [PDF3 Registry Controller] "C:\Program Files\ScanSoft\OmniPage15.0\PDFConverter3\\RegistryController.exe"
O4 - HKLM\..\Run: [CZFMDXPK] C:\PROGRA~1\FDD_FM~1\CZFMDXPK.exe
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [EEventManager] C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [SlipStream] "C:\Program Files\ONSPEED\onspeedcore.exe"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [PPScheduler] C:\Program Files\ScanSoft\PaperPort\PPScheduler.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Iomega Automatic Backup] C:\Program Files\Iomega\Iomega Automatic Backup\ibackup.exe
O4 - HKCU\..\Run: [OpAgent] "C:\Program Files\ScanSoft\OmniPage15.0\OpAgent.exe" /agent
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [DA] C:\Program Files\DesktopAssistant\DA.exe
O4 - HKCU\..\Run: [Iomega Automatic Backup Pro] "C:\Program Files\Iomega\Automatic Backup Pro\LiveSystem.exe" -s
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Spell Catcher Plus.LNK = C:\Program Files\Spell Catcher Plus\Spell Catcher.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: EPSON Status Monitor 3 Environment Check(2).lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV02.EXE
O4 - Global Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV03.EXE
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O4 - Global Startup: ONSPEED.lnk = C:\Program Files\ONSPEED\onspeedgui.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with Scansoft PDF Converter 3.0 - res://C:\Program Files\ScanSoft\OmniPage15.0\PDFConverter3\IEShellExt.dll /100
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.demon.net
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0A46CB52-CFA0-4E78-A181-948D5E361BE3} (EpsonObj Class) - http://esupport.epson-europe.com/ePC/activex/EpsonSetup.cab
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cab
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install/00/alttiff.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://uk.moneycentral.msn.com/cabs/pmupd806.exe
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1121268866421
O16 - DPF: {75565ED2-1560-4F15-B841-20358DE6A0D1} (ImageControl Class) - http://content.ancestry.co.uk/asfiles/files/install/MFImgVwr.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\SuperCD\IntraLaunch.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9C24C236-19EE-4A97-B76A-F05912CCECF0}: NameServer = 158.152.1.58 158.152.1.43
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CZFMDSER.EXE - Unknown owner - C:\PROGRA~1\FDD_FM~1\CZFMDSER.EXE
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: OmniForm Printer - Unknown owner - C:\WINDOWS\System32\ofps.exe
O23 - Service: Prevx Agent (PrevxAgent) - Unknown owner - C:\Program Files\Prevx Pro\PXAgent.exe" -f (file missing)
O23 - Service: RevUDFService - Iomega Corp - C:\Program Files\Iomega\REV System Software\RevUDF.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: ZipToA - Unknown owner - C:\WINDOWS\System32\ZipToA.exe (file missing)
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

BitDefender Online Scanner - Real Time Virus Report
Generated at: Sun, Dec 10, 2006 - 21:59:11
Scan Info
Scanned Files 2087984
Infected Files 350
Virus Detected
Exploit.Win32.WMF-PFV 10
Exploit.Iframe.Vulnerability.B 5
Win32.Netsky.D@mm 21
Win32.Netsky.P@mm 5
Win32.Mydoom.M@mm 3

The reason for the excepionally large number of files is that I use Norton GoBack and most of them are GoBack history files. I couldn't copy the list of folders scanned - it just wouldn't highlight. However all the viruses were in Norton's quarantine area. There doesn't seem to be any facility for 'cleaning out' the quarantine area.

To get the computer to start in Safe Mode I had to disable GoBack, which destroys all the GoBack history. I am so afraid of a crash, or losing data, that I use GoBack, Ghost full and incremental backup to external disks, and Iomega Rev to backup data files as they change. Perhaps it's overkill but I have used all of them occasionally.

When using S&D in the Safe Mode I destroyed 'smitfraud' using the normal destroy facility (rather than the extended instructions). Whether I should have done this I am not sure, but and it doesn't seem to have reappeared.

Your help would be very much appreciated.

[Mr_JAk3]

Hi Dealbarta and sorry for the long delay.

Let's see if there are any parts of Smitfraud left...

Please download SmitfraudFix (http://siri.urz.free.fr/Fix/SmitfraudFix.exe) (by S!Ri)

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply along with a fresh HijackThis log.

**If the tool fails to launch from the Desktop, please move SmitfraudFix.exe directly to the root of the system drive (usually C:), and launch from there.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm (http://www.beyondlogic.org/consulting/processutil/processutil.htm)

NOTE: Do not run any other options from SmitfraudFix until I tell you to do so!

[Dealbarta]

Hi Mr_JAk3

Since posting my original report I have increased the protection on my system. I now run SpywareBlaster, Windows Defender and Spywareguard in addition to Spybot S&D, and have installed JRE 6 – I think I was running 2 which I have uninstalled. I have returned to Norton Personal Firewall after using MicroSoft’s firewall for a few months when the Norton licence ran out. Also, now that IE7 has introduced tabbed browsing I use it as my main browser instead of Firefox.

Since making these changes I have had no reports of malware on my system.

Here are the reports you asked for. Incidentally I found it impossible to download SmitFraudFix via IE (I tried several different sites) and in the end downloaded it via Firefox. Because of the length of the report I have split it after SmitFraudFix.

SmitFraudFix v2.131

Scan done at 7:53:38.79, 21/12/2006
Run from C:\Program Files\Mozilla Firefox\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Jack Ward


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Jack Ward\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»»


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"="C:\\PROGRA~1\\Google\\GOOGLE~1\\GOEC62~1.DLL"


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32


»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

[Dealbarta]

Logfile of HijackThis v1.99.1
Scan saved at 08:14:15, on 21/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Personal Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\FDD_FM~1\CZFMDSER.EXE
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\WINDOWS\System32\GEARSec.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\ofps.exe
C:\Program Files\Prevx Pro\PXAgent.exe
C:\Program Files\Iomega\REV System Software\RevUDF.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Iomega\REV System Software\imiconxp.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Norton Password Manager\AcctMgr.exe
C:\Program Files\Prevx Pro\SAGUI.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ScanSoft\OmniPage15.0\Opware15.exe
C:\PROGRA~1\FDD_FM~1\CZFMDXPK.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\ONSPEED\onspeedcore.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\Program Files\ScanSoft\PaperPort\PPScheduler.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ScanSoft\OmniPage15.0\OpAgent.exe
C:\Program Files\DesktopAssistant\DA.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\Program Files\ONSPEED\onspeedgui.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Spell Catcher Plus\Spell Catcher.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\AntiSpyWare\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5405
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\ONSPEED\PBHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: NOW!Imaging - {9AA2F14F-E956-44B8-8694-A5B615CDF341} - C:\Program Files\ONSPEED\components\NOWImaging.dll
O2 - BHO: Norton Personal Firewall - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: ONSPEED - {8B79EE88-E62D-4AA8-B530-CC357BA112B7} - C:\Program Files\ONSPEED\Toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton Personal Firewall - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [Iomega ImIconXP] C:\Program Files\Iomega\REV System Software\imiconxp.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [PrevxPro] "C:\Program Files\Prevx Pro\SAGUI.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Opware15] "C:\Program Files\ScanSoft\OmniPage15.0\Opware15.exe"
O4 - HKLM\..\Run: [PDF3 Registry Controller] "C:\Program Files\ScanSoft\OmniPage15.0\PDFConverter3\\RegistryController.exe"
O4 - HKLM\..\Run: [CZFMDXPK] C:\PROGRA~1\FDD_FM~1\CZFMDXPK.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [EEventManager] C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [SlipStream] "C:\Program Files\ONSPEED\onspeedcore.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [PPScheduler] C:\Program Files\ScanSoft\PaperPort\PPScheduler.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Iomega Automatic Backup] C:\Program Files\Iomega\Iomega Automatic Backup\ibackup.exe
O4 - HKCU\..\Run: [OpAgent] "C:\Program Files\ScanSoft\OmniPage15.0\OpAgent.exe" /agent
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [DA] C:\Program Files\DesktopAssistant\DA.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Spell Catcher Plus.LNK = C:\Program Files\Spell Catcher Plus\Spell Catcher.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: EPSON Status Monitor 3 Environment Check(2).lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV02.EXE
O4 - Global Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV03.EXE
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O4 - Global Startup: ONSPEED.lnk = C:\Program Files\ONSPEED\onspeedgui.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with Scansoft PDF Converter 3.0 - res://C:\Program Files\ScanSoft\OmniPage15.0\PDFConverter3\IEShellExt.dll /100
O8 - Extra context menu item: Show All Original Images - res://C:\Program Files\ONSPEED\gui_resource.dll/327
O8 - Extra context menu item: Show Original Image - res://C:\Program Files\ONSPEED\gui_resource.dll/328
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.demon.net
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0A46CB52-CFA0-4E78-A181-948D5E361BE3} (EpsonObj Class) - http://esupport.epson-europe.com/ePC/activex/EpsonSetup.cab
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cab
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install/00/alttiff.cab
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://uk.moneycentral.msn.com/cabs/pmupd806.exe
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1121268866421
O16 - DPF: {75565ED2-1560-4F15-B841-20358DE6A0D1} (ImageControl Class) - http://content.ancestry.co.uk/asfiles/files/install/MFImgVwr.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\SuperCD\IntraLaunch.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9C24C236-19EE-4A97-B76A-F05912CCECF0}: NameServer = 158.152.1.58 158.152.1.43
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CZFMDSER.EXE - Unknown owner - C:\PROGRA~1\FDD_FM~1\CZFMDSER.EXE
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: OmniForm Printer - Unknown owner - C:\WINDOWS\System32\ofps.exe
O23 - Service: Prevx Agent (PrevxAgent) - Unknown owner - C:\Program Files\Prevx Pro\PXAgent.exe" -f (file missing)
O23 - Service: RevUDFService - Iomega Corp - C:\Program Files\Iomega\REV System Software\RevUDF.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: ZipToA - Unknown owner - C:\WINDOWS\System32\ZipToA.exe (file missing)
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

Kind Regards

Dealbarta

[Mr_JAk3]

Hi again :)

I can only see a few leftovers in your hijackThis log.

So you don't have a subscription to Norton anymore ? In that case you won't get any new updates and you won't be protected. If so you must uninstall Norton and install a new antivirus and firewall. (First download the installers and do the uninstallation and installation offline). I recommend that you get a better firewall than the windows one. It doesn't give you enough protection.

IF you remove Norton:

You must install one antivirus.

These are good (free) antiviruses: AVG (http://free.grisoft.com)
Antivir (http://www.free-av.com)
Avast (http://www.avast.com)

You must install one firewall.
NOTE: If you're using Windows XP firewall, I recommend that you install a better firewall. Windows firewall doesn't really provide enough protection. Disable Windows firewall after installing a new firewall.

These are good (free) firewalls: Sunbelt-Kerio (http://www.sunbelt-software.com/Kerio.cfm)
ZoneAlarm (http://www.zonelabs.com/)
Sygate (http://http://www.majorgeeks.com/download.php?det=3356)
Outpost (http://www.majorgeeks.com/download.php?det=1056)

You should print these instructions or save these to a text file. Follow these instructions carefully.

Run HijackThis, click Do a system scan only, and check the box next to each of these entries if still present. Close all other windows and press Fix checked. If something isn't there, please continue with the next entry in the list.
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

Allow the changes if you get a warning from one of your security programs.

Restart the computer.

Then I recommend that you run a one more onlinescanner:

Please do an online scan with Kaspersky WebScanner (http://www.kaspersky.com/virusscanner)

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
The program will launch and then begin downloading the latest definition files:
Once the files have been downloaded click on NEXT

Now click on Scan Settings
In the scan settings make that the following are selected:
Scan using the following Anti-Virus database:
Extended (if available otherwise Standard)

Scan Options:
Scan Archives
Scan Mail Bases

Click OK
Now under select a target to scan:Select My Computer

This will program will start and scan your system.
The scan will take a while so be patient and let it run.
Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button:
Save the file to your desktop.
Copy and paste that information in your next post.


================

When you're ready, please post the following logs to here:
- Kaspersky report

[tashi]

This topic has been archived.

If you need it re-opened Dealbarta, please send me a private message (pm) and provide a link to the thread.

Applies only to the original topic starter. Thank you Mr_JAk3.

[tashi]

Re-opened upon request. :)

[Dealbarta]

I think I may not have been entirely clear in my last message about the firewall I am using. What I meant to say was that after using Microsoft's firewall for a few months I returned to Norton and renewed my subscription. I also run Norton Anti-Virus and the subscription is up to date. I think Smitfraud may have got in whilst I was using Microsoft's firewall.
I tried what you advised in your last message and had no problems in removing the entries with Hijack This. However, I couldn't get Kaspersky Online Scanner to run after installing the ActiveX component. I contacted Kaspersky Labs about the problem and they suggested changing some of the IE7 settings but still no luck. I suspect it may be the Norton firewall which is blocking the scan but I am not experienced enough to modify the settings.
Any further suggestions would be most welcome.
Kind Regards
Dealbarta

[Mr_JAk3]

Hi again :)

Ok, let's use a different scanners then :)

You should print these instructions or save these to a text file. Follow these instructions carefully.

Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/
Install AVG Anti-Spyware by double clicking the installer.
Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
On the main screen under Your Computer's security.
Click on Change state next to Resident shield. It should now change to inactive.
Click on Change state next to Automatic updates. It should now change to inactive.
Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
Wait until you see the Update succesfull message.
Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates (http://www.ewido.net/en/download/updates/).
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.

Download ATF Cleaner (http://www.atribune.org/ccount/click.php?id=1) by Atribune to your desktop.
Do NOT run yet.

==================

Restart your computer to the safe mode:
Restart your computer
Start tapping the F8 key when the computer restarts.
When the start menu opens, choose Safe mode
Press Enter. The computer then begins to start in Safe mode.

Run ATF Cleaner Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
Click on Scanner on the toolbar.
Click on the Settings tab.
Under How to act?
Click on Recommended Action and choose Quarantine from the popup menu.
Under How to scan?
All checkboxes should be ticked.
Under Possibly unwanted software:
All checkboxes should be ticked.
Under Reports:
Select Automatically generate report after every scan and uncheck Only if threats were found.
Under What to scan?
Select Scan every file.
Click on the Scan tab.
Click on Complete System Scan to start the scan process.
Let the program scan the machine.
When the scan has finished, follow the instructions below.
IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
At the bottom of the window click on the Apply all Actions button. (3)
http://img509.imageshack.us/img509/4851/scanavgjk2.jpg
When done, click the Save Scan Report button. (4)
Click the Save Report as button.
Save the report to your Desktop.
Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.

================

When you're ready, please post the following logs to here:
- AVG's report
- a fresh HijackThis log

[Dealbarta]

Thank you for continuing with the problem. :)

No problems in downloading and running AVG Anti-Spyware and using AFT Cleaner.

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 12:06:25 08/01/2007

+ Scan result:

HKU\S-1-5-21-2174930130-2456139588-913483085-1007\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CE7C3CF0-4B15-11D1-ABED-709549C10000} -> Adware.Generic : Cleaned with backup (quarantined).
HKLM\SOFTWARE\Classes\TypeLib\{CE7C3CE2-4B15-11D1-ABED-709549C10000} -> Adware.RegiFast : Cleaned with backup (quarantined).
:mozilla.74:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.247realmedia : Cleaned.
:mozilla.73:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.75:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.76:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.77:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.78:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.79:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.80:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.81:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.98:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Adtech : Cleaned.
:mozilla.99:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Adtech : Cleaned.
:mozilla.482:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Counted : Cleaned.
:mozilla.483:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Counted : Cleaned.
:mozilla.484:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Counted : Cleaned.
:mozilla.485:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Counted : Cleaned.
:mozilla.161:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Esomniture : Cleaned.
:mozilla.475:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Esomniture : Cleaned.
:mozilla.219:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Hotlog : Cleaned.
:mozilla.516:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.517:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.518:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.519:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.292:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
:mozilla.293:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
:mozilla.94:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.95:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.96:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.97:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.304:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Qksrv : Cleaned.
:mozilla.305:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Qksrv : Cleaned.
:mozilla.306:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Qksrv : Cleaned.
:mozilla.307:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.120:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.333:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.334:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.335:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.336:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.143:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Sitestat : Cleaned.
:mozilla.144:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Sitestat : Cleaned.
:mozilla.228:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Sitestat : Cleaned.
:mozilla.529:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Sitestat : Cleaned.
:mozilla.374:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.
:mozilla.381:C:\Documents and Settings\Jack Ward\Application Data\Mozilla\Firefox\Profiles\qf9g7h9b.default\cookies.txt -> TrackingCookie.Valueclick : Cleaned.


::Report end

HiJack This log follows in next post.

[Dealbarta]

Logfile of HijackThis v1.99.1
Scan saved at 13:03:04, on 08/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Personal Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\FDD_FM~1\CZFMDSER.EXE
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\WINDOWS\System32\GEARSec.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\ofps.exe
C:\Program Files\Prevx Pro\PXAgent.exe
C:\Program Files\Iomega\REV System Software\RevUDF.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Iomega\REV System Software\imiconxp.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Norton Password Manager\AcctMgr.exe
C:\Program Files\Prevx Pro\SAGUI.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ScanSoft\OmniPage15.0\Opware15.exe
C:\PROGRA~1\FDD_FM~1\CZFMDXPK.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\ONSPEED\onspeedcore.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\Program Files\ScanSoft\PaperPort\PPScheduler.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ScanSoft\OmniPage15.0\OpAgent.exe
C:\Program Files\DesktopAssistant\DA.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\Program Files\ONSPEED\onspeedgui.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Spell Catcher Plus\Spell Catcher.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\AntiSpyWare\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5405
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\ONSPEED\PBHELPER.DLL
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: ONSPEED Toolbar - {4E7BD74F-2B8D-469E-84BA-B830E8D4E122} - C:\PROGRA~1\ONSPEE~1\ONSPEE~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: NOW!Imaging - {9AA2F14F-E956-44B8-8694-A5B615CDF341} - C:\Program Files\ONSPEED\components\NOWImaging.dll
O2 - BHO: Norton Personal Firewall - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Personal Firewall - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: ONSPEED Toolbar - {4E7BD74F-2B8D-469E-84BA-B830E8D4E122} - C:\PROGRA~1\ONSPEE~1\ONSPEE~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [Iomega ImIconXP] C:\Program Files\Iomega\REV System Software\imiconxp.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [PrevxPro] "C:\Program Files\Prevx Pro\SAGUI.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Opware15] "C:\Program Files\ScanSoft\OmniPage15.0\Opware15.exe"
O4 - HKLM\..\Run: [PDF3 Registry Controller] "C:\Program Files\ScanSoft\OmniPage15.0\PDFConverter3\\RegistryController.exe"
O4 - HKLM\..\Run: [CZFMDXPK] C:\PROGRA~1\FDD_FM~1\CZFMDXPK.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [EEventManager] C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [SlipStream] "C:\Program Files\ONSPEED\onspeedcore.exe"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [PPScheduler] C:\Program Files\ScanSoft\PaperPort\PPScheduler.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Iomega Automatic Backup] C:\Program Files\Iomega\Iomega Automatic Backup\ibackup.exe
O4 - HKCU\..\Run: [OpAgent] "C:\Program Files\ScanSoft\OmniPage15.0\OpAgent.exe" /agent
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [DA] C:\Program Files\DesktopAssistant\DA.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Spell Catcher Plus.LNK = C:\Program Files\Spell Catcher Plus\Spell Catcher.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: EPSON Status Monitor 3 Environment Check(2).lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV02.EXE
O4 - Global Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV03.EXE
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O4 - Global Startup: ONSPEED.lnk = C:\Program Files\ONSPEED\onspeedgui.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with Scansoft PDF Converter 3.0 - res://C:\Program Files\ScanSoft\OmniPage15.0\PDFConverter3\IEShellExt.dll /100
O8 - Extra context menu item: Show All Original Images - res://C:\Program Files\ONSPEED\gui_resource.dll/327
O8 - Extra context menu item: Show Original Image - res://C:\Program Files\ONSPEED\gui_resource.dll/328
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.demon.net
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0A46CB52-CFA0-4E78-A181-948D5E361BE3} (EpsonObj Class) - http://esupport.epson-europe.com/ePC/activex/EpsonSetup.cab
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install/00/alttiff.cab
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://uk.moneycentral.msn.com/cabs/pmupd806.exe
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1121268866421
O16 - DPF: {75565ED2-1560-4F15-B841-20358DE6A0D1} (ImageControl Class) - http://content.ancestry.co.uk/asfiles/files/install/MFImgVwr.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\SuperCD\IntraLaunch.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9C24C236-19EE-4A97-B76A-F05912CCECF0}: NameServer = 158.152.1.58 158.152.1.43
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CZFMDSER.EXE - Unknown owner - C:\PROGRA~1\FDD_FM~1\CZFMDSER.EXE
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: OmniForm Printer - Unknown owner - C:\WINDOWS\System32\ofps.exe
O23 - Service: Prevx Agent (PrevxAgent) - Unknown owner - C:\Program Files\Prevx Pro\PXAgent.exe" -f (file missing)
O23 - Service: RevUDFService - Iomega Corp - C:\Program Files\Iomega\REV System Software\RevUDF.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: ZipToA - Unknown owner - C:\WINDOWS\System32\ZipToA.exe (file missing)
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

Hope there are not too many problems as I am still getting a ‘clean bill of health’ from Spybot S&D.

Kind regards - and a Happy New Year, if it's not too late!:)

[Mr_JAk3]

Hi again, it is looking clean now :)
The computer is running fine ?

Now you can clean AVG's Quarantine:
Open AVG Anti-Spyware
Click Infections
Click Quarantine tab
Click Select all
Click Remove finally
Close the program
You can remove the tools we used.

=============

Now that you seem to be clean, please follow these simple steps in order to keep your computer clean and secure:
Clear your system restore (http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx)
This will clear the system restore folders from possible malware that was left behind during the cleaning process.

Use ATF Cleaner (http://www.atribune.org/ccount/click.php?id=1)
Download and install ATF Cleaner. Clean your temporary files & folders with it regularly.

Use Ad-Aware (http://www.bleepingcomputer.com/forums/?showtutorial=48)
Download and install Ad-Aware. Update it and scan your computer regularly with it.

Use AVG Anti-Spyware (http://www.ewido.net/en/)
Update it and scan your computer regularly with it.

Use Spybot S&D (http://www.bleepingcomputer.com/forums/?showtutorial=43)
Download and install Spybot S&D. Update it and scan your computer regularly with it.

Install SpywareBlaster (http://www.javacoolsoftware.com/spywareblaster.html)
SpywareBlaster will prevent spyware from being installed.

Install MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm)
This prevents your computer from connecting to harmful sites.

Use Firefox browser (http://www.mozilla.org)
Firefox is faster, safer and better browser than Internet Explorer.

Keep your systen up-to-date (http://windowsupdate.microsoft.com)
Visit Windows Update regularly.

Keep your antivirus and firewall up-to-date
Scan your computer regularly with your antivirus.

Read this article by TonyKlein (http://forums.spybot.info/showthread.php?t=279)
So how did I get infected in the first place?

Stand Up and Be Counted ! (http://www.malwarecomplaints.info/index.php)
The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.


Stay clean and be safe ;)

[Dealbarta]

Many thanks for your patience in guiding me through the removal of malware and for the advice in keeping my computer clean in future - I will certainly follow it.:bigthumb:
Kind regards
Dealbarta

[Mr_JAk3]

You're very welcome :D:

As the problem appears to be resolved this topic has been archived.

If you need it re-opened please send a private message (pm) to a forum staff member and provide a link to the thread; this applies only to the original topic starter.

Glad we could help :2thumb: