Need some help

[TerryW]

A while back Spybot-Search & Destroy began to lockup on me. I was running anti-virus and a firewall at the time and didn't think I was infected with anything. I had deleted some files from the registry and thought I had deleted files that I shouldn't have. Recently I installed Norton Systemworks, and re-installed Spybot, but its still locking up on me. Yesterday, my computer slowed down to a crawl in accessing the Internet. Norton never indicated a problem, so I downloaded Spywareblaster and Ad-Aware. They indicated problems. I attempted to run a scan with Panda (turned off Norton firewall) but was unable to get a Panda scan.
I am including my hyjackthis report and hope someone can assist me in correcting this problem:

Logfile of HijackThis v1.99.1
Scan saved at 9:35:48 PM, on 12/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccProxy.exe
D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
D:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
D:\WINDOWS\system32\devldr32.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Messenger\msmsgs.exe
D:\PROGRA~1\SPYBOT~1\TeaTimer.exe
D:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
D:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
D:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
D:\PROGRA~1\NORTON~2\NORTON~3\NPROTECT.EXE
D:\PROGRA~1\NORTON~2\NORTON~3\SPEEDD~1\NOPDB.EXE
D:\WINDOWS\system32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
D:\WINDOWS\system32\wuauclt.exe
D:\Program Files\Symantec\LiveUpdate\AUpdate.exe
D:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
D:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
D:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
D:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
D:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
D:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
D:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
D:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
D:\Documents and Settings\Terry Foster\Desktop\hijackthis(1)\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Norton Personal Firewall 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - D:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - D:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: Norton Personal Firewall 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - D:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - D:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [EPSON Stylus C64 Series] D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2C1.EXE /P23 "EPSON Stylus C64 Series" /O6 "USB001" /M "Stylus C64"
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\PROGRA~1\SPYBOT~1\TeaTimer.exe
O4 - Startup: Norton Disk Doctor.LNK = D:\Program Files\Norton SystemWorks\Norton Utilities\NDD32.EXE
O4 - Startup: Reminder-Organizer.lnk = D:\Program Files\Reminder-Organizer\Reminder-Organizer.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Norton GoBack.lnk = D:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - D:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - D:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - D:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - D:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://www.windowsonecare.com/install/cli/1.0.0971.38/WinSSWebAgent.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1162774890140
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1154966617484
O20 - Winlogon Notify: WgaLogon - D:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - D:\Program Files\Norton Personal Firewall\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: LiveUpdate - Symantec Corporation - D:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - D:\PROGRA~1\NORTON~2\NORTON~3\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\PROGRA~1\NORTON~2\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[tashi]

Sorry for the wait, please see:
If you have waited three days for advice post here. (http://forums.spybot.info/showthread.php?p=4836#post4836)

[tashi]

This topic has been archived.

If you need it re-opened please send me a private message (pm) and provide a link to the thread. Applies only to the original topic starter.