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Had a version of Spybot SD on PC working fine (Win XP Home) decided to upgrade to newest version of Spybot SD. Uninstalled original Spybot. Downloaded new version, went to install got as far as File Download. Then Getting file information. Then Resolving safer networking. Then a box pops up with "The server name or address could not be resolved". End of installation. What please have I done wrong.
Cheers.
jandap:
A solution to this problem that has worked in the past is to skip doing updates during the installation and update after the installation.
Please read my suggestion in post #5 of this thread:
- Install Issue...
http://forums.spybot.info/showthread.php?t=24601
Thank you very much. Your suggestion worked but I ask why an instruction to skip updates is not included in download instructions?Quote:
Originally Posted by md usa spybot fan
Thanks again
Jandap
jandap:
The problem appears to only affect users of certain firewalls (ZoneAlarm appears to be one of them) that apparently block the particular type of access used during the installation without notification.Quote:
Originally Posted by jandap
MD USA
Thank you kindly for your informed reply, all is now well and peace of mind has been restored.
Cheers.
Jandap