Hi.... I have paid for an up grade to get virus protection but cannot get to the page to enter the code given. I am running the free version. Help!
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Hi.... I have paid for an up grade to get virus protection but cannot get to the page to enter the code given. I am running the free version. Help!
Hello Marty Wild,
https://forums.spybot.info/showthrea...l=1#post482303
Best regards,
tashi
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Yeah, where exactly though. Because I've uninstalled, reinstalled, and updated, and still no option to change from free version.
Am I just an idiot? Or what did I do wrong here. Feel like simply upgrading a program should be a bit more intuitive than this.
HelloMarty Wild,JackKev,
Updates & Licenses
Open the Start Center and click Show details in the lower right corner.
Click the Free Edition (or whatever your current Edition is) text below the logo to open the license overview window.
In the license overview window, open the Your License tab and click the Enter a new License Key button.
If you do not see the Enter a new License Key button, you must download and install the latest Spybot updates.
See Why Cant I See the “Enter a new License Key” Button?
Enter the license key you received (it can be found either on the Purchase Confirmation page, your Purchase Receipt email, and your invoice PDF) and you're ready to go.
https://www.safer-networking.org/wp-...Overview-1.png
Does that work for you?
I've purchased a license key but the place to enter it isnt showing for me.
Instead of an enter your key button I have a renew button that takes you to the shop to buy a key.
I've tried restarting and have fully updated my spybot, I just can't get the box to appear.
Please help!
Hello,
It appears the FAQ helped some and not others.
For the latter was a support ticket opened?
https://www.safer-networking.org/support/#contactform
Best regards,
tashi