Having trouble renewing Spybot

Hi,
:)
Having trouble renewing Spybot. The renewal process at the wants me to enter a Number to get the update. I did not receive a number. What should I do to get around this kerfuffle? Can I just but a new version??

Regards,

klxdrt:thanks:

Admin edit: Recent topic:https://forums.spybot.info/showthrea...-no-old-regist

Hello dklxrt,

Quote:

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Originally Posted by dklxrt

Having trouble renewing Spybot. The renewal process at the wants me to enter a Number to get the update. I did not receive a number. What should I do to get around this kerfuffle? Can I just but a new version??

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• Open the Spybot Start Center.
• Click on Show Details in the bottom right corner of the Start Center.
• Under the Spybot logo on the top left corner of the Start Center, you should see the Spybot edition written in blue writing.
• If you are a licensed user you should also have +ANTIVIRUS written in red writing.

Let us know what it says. :)

Best regards,

tashi