Two functions fail to start when program starts.
I've recently installed SPYBOT + ANTIVIRUS Professional Edition and I'm encountering two worrisome phenomena:
1. Start Center > Settings > System Services > Scanner Service does not start when the program starts and when running sometimes shuts itself off, both cases requiring manual enabling/re-enabling;
2. Start Center > Settings > Internet Protection > Spybot Proxy > Use Spybot Proxy does not start when the program starts and requires manual enabling.
What can I do, if anything, to cause these two functions to start when the program starts and remain on? Your attention to--and help with--this matter will be greatly appreciated. Thank you!
:grandpa:
All 3 services fail to start
I have a very similar problem to yours, Flyvapnet, but have additional things too.
I installed Spybot 2 for it's scanning abilities, not for Live Protection as I use ESET Smart Security 6, Malwarebytes and AdAware (no live protection either). But shortly before I purchased for Home User, my computer started having more and more problems. My original hard drive got more and more frustrating, so I would reformat and recover from an image file. Finally I must have done that at least twice so I bought it and did a few scans in between and finally found Win32\Downloader.gen. So now I'm going to have to wipe it and reinstall the factory image from Dell and go from there. I also have a 2nd larger hard drive that I was using as a kind of backup, but it didn't have all the same programs installed. It got so bad for whatever reason (no viruses?) that I wiped it and reinstalled a clean install recently, so I purchased another license for it, too.
Well, lots of little things are not working but it's getting very annoying. Some of my startup programs won't start, including Spybot's Security Center Service, Updating Service and Scanner Service, even though they are on automatic because of error 7000 - system cannot find the path specified. I can do everything manually by opening the Start Center, but it finds nothing of consequence, but the proxy is whited out.
I found a new beta scanner from Malwarebytes, mbar - http://downloads.malwarebytes.org/file/mbar, nothing found either, but it did work earlier on. It doesn't tell you what it found just that it did and will get rid of it. Also ESET won't update, it says check for Internet connection, FileHippo won't start, CNET Tracker won't scan, The Weather Channel connect to internet, Secunia PSI will start but won't let you inside to do a scan if it needs a manual update. There may be more programs not working in some way, but I tried BitDefender and became frustrated with it too, and reinstalled ESET, but it has its own problems. I did install HiJackThis and did a scan, but nothing pops out at me, but I saved the scan. I know a lot of minutia about my system, but you'll have to remind me how you generate the listing in the above post.
I hope you and I get some further help soon.
Two out of three items are running....
Thank you, bbnetwork, for your pictorial and written directions! All right, I found the relevant functions (there are three of them) and clicked on their Properties. All three are set to start Automatically. Two of them are running: Spybot-S&D 2 Scanner Service (because I had manually started it via the software's Settings due to its failure to start on Spybot's start-up) and Spybot-S&D 2 Updating Service.
Spybot-S&D 2 Security Center Service, however, is stopped. Repeated attempts to start it within Preferences were met with a dialog box which stated: "Could not start the Spybot-S&D 2 Security Center Service service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion." It's set to run Automatically all the same.
So, that's the state of affairs here: The Scanner Service still refuses to start on its own after program start-up and the Spybot Proxy likewise refuses to start on its own. Now what? How can I get Spybot's software to hold its own settings rather than disabling them and start those two functions when Spybot starts? Again, I thank you for your help.
:confused:
Mcnoo, I'm sorry to learn you're having so much trouble! All I can help you with is finding your system information; and all I can do in that regard is tell you how I found it. If the Fates are with you, you'll be able to find it that way too. Go to Start > Programs > Accessories > System Tools > System Information. Click on that latter category and when it has finished loading, click on Edit > Select All and then Edit > Copy. Paste the data thus retained into whatever text program you use; and there you have it! Or so we can hope. Beyond that, best wishes and good luck to you!
:bigthumb: