SDSpybotLab.exe Update News Popup
A few words of praise: I've been using Spybot for years to fix unloved computers for friends. It's a marvelous program and I'm VERY grateful for it. Thank you!
A few words of criticism: What is the below monstrosity, and how does one get rid of it?
Started seeing this after updating my Spybot Search and Destroy. Clicking the given "Spybot Anti-Beacon 3.5" hyperlink doesn't do anything, nor does clicking much of anything else. After exiting it pops up again after a minute or so.
Side Note: My laptop monitor is 1366x768. The expletive pop up is taller than my screen!
Thanks in Advance!
https://i.imgur.com/Qblf64q.png
Thank you for this thread!!!!
I have had same problem on three computers (2 desktop and 1 laptop) since my last update of Spybot. I tried everything, but this morning I saw the advise to change the name of SDSpybotLab.exe. To do so, I performed an File Explorer search for SDSpybotLab.exe. It took a while, but it finally came up with one result. I changed the name to SDSpybotLab.exe.REMOVEtoRESTORE and I expect the problem to be resolved.
I'd prefer a cleaner solution and I am disappointed that Spybot did not thoroughly test how frequently this comes up and that there is no known way to quickly disable it. I bet a lot of people are looking for this thread.
Spybot, please fix this ASAP!
--DATJ
Searching for alternatives
Has anyone else noticed the irony of Spybot now acting in a way that we use the product to help prevent?
Safer-Networking replied to my inquiry that they had no intention of ending this practice. I am waiting for a response to my service ticket, but in the meantime, I will seek out an alternative and demand a refund of my unused subscription.
Email from Team Spybot re Lab Update
Just received this in response to my complaint:
We apologise for the inconvenience.
We are currently updating this file so that the Spybot Lab will only appear when new news articles are available so that this will no longer constantly appear when updating or opening Spybot.
We hope to include this file with this weeks updates.
Looks like this is still a problem ?
This thread about the SpybotLabs popup was first discussed here in over a month ago, and it sounds like it was fixed in a new install file, but this just started for me within the past week. This is highly annoying. I just renamed the Spybotlabs.exe as someone suggested. Hopefully that takes care of this, but users should not have to rename files as a way to disable an annoying popup. Like others here, I have been a Spybot user for years and never had a complaint or had a need to post on this forum. I agree with others that this is akin to malware that is allowing a program to take control of my PC and display an image that I have not asked to see, and there are no config settings to turn it off. Very disappointed and would like to see this remedied.
Refund warranted, and uninstall imminent
Quote:
Originally Posted by
(m/f)
The idea of SpybotLab is (and was) to keep you as users informed with the latest news of our products and what we are developing. We know that pop-ups are annoying and thus every news article will only show once now. We will add some more features to SpybotLab so that it will help you better keeping updated. We would like to thank you all for your input and support.
If I wanted to be updated about what changes you make (like removing black/whitelist) I CAN CLICK ON SOMETHING FOR UPDATES.
I DO NOT NEED a popup EVERY TIME I start my computer. It has interrupted work, closed other processes, and just generally been a NUISANCE.
I now leave the window open and minimized while I am working so as to prevent a stupid mistake.
Why did I pay for SpyBot if I'm going to get the same garbage popups THAT CANNOT BE DISABLED as any other garbage program?
It is not a valuable feature. We should be able to opt-in. It shouldn't be default and unavoidable.
Made an account just to register my complaint
This is now the second time that this pop up issue has happened. At least the first time it was fixed in a (relatively) timely manner. This time around, it's been over a month. Given that this isn't the first time this mistake has been made, I would expect a QUICK FIX for a KNOWN PROBLEM. It's been reported by many people...
Spybot doesn't care about you and me.
Quote:
Originally Posted by
roarin
Another long-time user here and just needed to register in order to voice irritation with this pop-up.
It's November and this is still happening at least twice a day! I'm not sure what triggers it!
S&D says its software is up to date. (2.8.67.0)
I would rather not uninstall S&D.
How can I stop this annoying pop-up that has been happening for far too long?
Thom
I have written to them twice about this. I get the robot generated response that says they will get back to me but they have not.
This is an upsurd situation. I have used this program for years. I have contributed because I like the program. Recently I purchased the Pro version and this is when this problem started. I have not found a way to update to a newer version, (if it exhists.)
I hate this pop up. When my paid subscription is ended, so is this program. I will delete every trace of it and will allert my friends.
Very unhappy long time user.
Uninstalled SS&D and Antibeacon because of nuisance popup
Okay, I get it, you changed the blacklist / whitelist thing, well done, good for you. But I don't need to have a popup telling me how virtuous and pc you are several times a day! I created an account here so I could have a grumble about it, but now I see people have been complaining about it for a year at least and nothing has been done about it, so I've uninstalled both apps because you don't seem to have any intention of removing it.
I may reinstall them again in the future if and when when this nuisance is removed, both apps are very good but this pop up is malware, exactly the kind of thing security software is supposed to prevent.