Manual Removal Guide for Win32.HardFloor
The following instructions have been created to help you to get rid of "Win32.HardFloor" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
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Threat Details:
Categories:
Description: Win32.HardFloor drops an autorun and a Batch file to the system drive. Once executed it forces to close the running antivirus solution. Other malware files are dropped into the system directory.
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
- The file at "c:\Autorun.inf".
- The file at "c:\HardFloor.bat".
Make sure you set your file manager to display hidden and system files. If Win32.HardFloor uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D 2.x or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help, - Please read these instructions before requesting assistance,
- Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.
