"Deny change" option greyed out after BHO shows up uninvited
Okay, I'm a first time poster, came here for help with something that just happened a minute ago:
My computer stopped dead, went black so I started it up again. When it came back there was a Spybot-S&D box onscreen:
"Spybot S&D has detected an important registry entry that has been changed
Category: Browser Helper Object
Change: Value detected
Entry: {F9E4A054-E981-4BC3-83A3-76A1AE736170... [numbers appear to continue inside the box]
[greyed out] Old data:
[greyed out] New data:
[checkbox] Remember this decision.
[Allow change] [?] [Info] and the final box which is greyed out: [Deny change]
Not only is this last option greyed out, there's no 'X' in the upper right corner of the Spybot S&D box to cancel the box.
Anybody have any suggestions? I"m sure as hell not going to click on "Allow Change," at least not right now.
UPDATE:
My son just came over, opened the Task Manager and did an "End Process" that got rid of the Spybot S&D box that wouldn't close. Am I out of the woods with this thing now?
Thanx much!
I think this is the info you're asking for
Quote:
Originally Posted by
Zenobia
If the Change would happen to be Value Deleted,instead of Value Detected,then this ought to apply:
http://forums.spybot.info/showthread...l=1#post251592
The first part of the numbers,if that is all of them,come up as this:
http://www.systemlookup.com/CLSID/56...IE_64_dll.html
Your teatimer logfile should show what was going on for sure,if you'd like to post it here. :)
Right click on the TeaTimer (Spybot-SD Resident) system tray icon and select Show Log.Highlight the portion of the log that you want to copy.
Right click and select Copy.Paste it here.
This is what I found in that log:
7/14/2013 11:25:41 AM Denied (based on user decision) value "{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}" (new data: "") added in Browser Helper Object!
It's there several dozen times, with the timestamp sometimes seconds apart, sometimes hours. The most recent one is from this morning at 11:28am
Think I said already that I can get the window to go away by going to Task Manager and selecting End Process, but whatever it is still shows up everytime I turn on my computer.
By the way, thanks so much for helping me on this.
-Joe