Re-directing, and unable to download

Hi - I believe my computer is infected, and has been for about a week and a half (I think). I believe my teenage son may have downloaded something with a virus, or ? (I have two kids using my computer at times.)

My computer won't let me download anything and it also re-directs me when I click on something after a search. I also haven't been able to open any pdf files, but that may be another problem.

Thanks for your help!

-Crystal

Oh, I forgot to mention that I can not run or load DDS, or anything else! And I wasn't able to install/ run Spybot S&D, so I don't think I have the teapot thing...

Thanks!

-Crystal

:snwelcome:


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Can you tell me what operating system you have installed ?

Due to inactivity, this thread will now be closed.

If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new DDS log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.