Manual Removal Guide for QuizDialer

The following instructions have been created to help you to get rid of "QuizDialer" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:

• dialer

Description:

Dialer for Germany, Austria, Australia, Spain, Switzerland, USA, Luxembourgh. Comes from a Quiz site. More info in german: http://www.trojaner-info.de/news/dialer_millionengewinnspiel.shtml

Privacy Statement:

"The connection to the Quiz server will be established on a secure internet connection. Your current line will be disconnected and a new connection will be made. This will be done completely without any troubles for you. For this connection, you'll be charged 1,86€ by the Deutsche Telekom AG per minute on your next bill. This connection guarantees a fast and save play."

Links (be careful!):

Website: http://www.platinumvisions.de/
Product: http://www.quizionaer.de/
Privacy: http://www.quizionaer.de/html/regeln2.html?tid=&PHPSESSID=891c3f4531d4e8615ac8a616ce756d23

Removal Instructions:

Desktop:

Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

• Shortcuts that include "QuizDialer\quiz" in the target they point to.
• Shortcuts named "quiz0001.lnk" and pointing to "<$PROGRAMFILES>\Webdialer\quiz0012.exe".

Start Menu:

Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

• Items that include "QuizDialer\quiz" in the target they point to.
• Items named "quiz0001.lnk" and pointing to "<$PROGRAMFILES>\Webdialer\quiz0012.exe".

Autorun:

Please use Spybot-S&D, RunAlyzer or msconfig.exe to remove the following autorun entries.

• Entries named "quiz0001".

Important: There are more autorun entries that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D or RunAlyzer to locate and get rid of these entries.

• Products with a key that includes "QuizDialer" in its name or properties.

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

• A file with an unknown location named "quiz0001.exe".
• A file with an unknown location named "quiz0012.exe".
• The file at "<$PROGRAMFILES>\Webdialer\quiz0012.exe".

Make sure you set your file manager to display hidden and system files. If QuizDialer uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

• The directory at "<$PROGRAMFILES>\QuizDialer".

Make sure you set your file manager to display hidden and system files. If QuizDialer uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

• Delete the registry key "QuizDialer" at "HKEY_CURRENT_USER\Software\".
• Delete the registry key "QuizDialer" at "HKEY_CURRENT_USER\RemoteAccess\Profile\".
• Delete the registry key "quiz0001" at "HKEY_CURRENT_USER\Software\Webdialer\".
• Delete the registry value "QuizDialer" at "HKEY_CURRENT_USER\RemoteAccess\Addresses\".

If QuizDialer uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

1. Please read these instructions before requesting assistance,
2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.