Please Help me Eradicate: Win32.TDSS.rtk
I hope I have done this right and am following proper protocol regarding posts. I've seen others with this same issue and was tempted to simply follow directions given to them. However, after reading the the required information before posting and regarding general malware help/removal processes I realized that each case is dealt with on an individual basis and that I needed to start my own post. I just didn't want to be a burden or waste anyone's time.
In short, SB S&D keeps finding the above referenced problem (Win32.TDSS.rtk), identifies it as a trojan horse with 5 entries (all having SKYNET in them). I've attempted fixes, but apparently it is hiding and duplicating itself in a way that I don't know how to deal with. It seems to be affecting google searches in a way that redirects any search-produced links to various shopping/other search/business sites etc. I'm also running AVG Anti-virus-Free which seems unable to resolve the issue as well. I'm at my wits end with this virus/trojan horse and am humbly begging for your help!
You can't imagine how grateful I am that there are people like you willing to help. I have struggled to rid this PC of this nasty trojan horse/virus for over a week spending countless hours before making a post. If...and I like to think when you help me get rid of this I will be immensely grateful. I've read all the required information regarding how to post etc and hope I'm doing things right so far. I'm willing to dedicate as much patience and time necessary to get the job done or as much as you are willing to lend me. Thank you again in advance for at least being willing to make an attempt to help me (I know there are no guarantees).
OK, I have downloaded ERUNT and backed up my registry, disabled teatimer, downloaded Hijackthis and obtained the appropriate report. If there is anything else I need to do, or if I haven't followed directions correctly, please let me know so I can do whatever it is I need to in order to continue. Again thank you!
The HijackThis report is copied and pasted below:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:16:36 PM, on 7/22/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ricksroses.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gocyberlink.com/registrat...42&Channel=OEM
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [MpsOnn] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\MpsOnn.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
--
End of file - 4846 bytes
--------------------------------------------------------------------------
Again, many thanks! Ryan
Combofix and Hijackthis logs
Hi and thanks again for your time/help Phil!!
I've done all you asked and followed your directions to the 't'(I hope).
Below are the combofix log, new hijackthis log, and the uninstall log.
Combofix log pasted below:
ComboFix 09-07-21.01 - Owner 07/24/2009 17:48.1.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.759.485 [GMT -4:00]
Running from: c:\documents and settings\All Users\Desktop\Combo-Fix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\recycler\S-1-5-21-3141329708-416595095-1273824954-1003
c:\windows\Installer\a8e554.msp
c:\windows\system32\drivers\SKYNEToqbivyqj.sys
c:\windows\system32\SKYNETnaopdset.dat
c:\windows\system32\SKYNETrobquwkl.dll
c:\windows\system32\SKYNETxylkbwyj.dat
c:\windows\system32\SKYNETymurrkls.dll
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
-------\Service_SKYNETuegqhdlt
((((((((((((((((((((((((( Files Created from 2009-06-24 to 2009-07-24 )))))))))))))))))))))))))))))))
.
2009-07-22 21:14 . 2009-07-22 21:15 -------- d-----w- c:\program files\ERUNT
2009-07-22 21:00 . 2009-07-22 21:00 -------- d-----w- c:\program files\Trend Micro
2009-07-21 23:05 . 2009-07-21 23:05 -------- d-----w- c:\documents and settings\Ryan_P\Local Settings\Application Data\AVG Security Toolbar
2009-07-21 23:04 . 2009-07-21 23:04 -------- d-----w- c:\documents and settings\Ryan_P\Local Settings\Application Data\Mozilla
2009-07-21 23:03 . 2009-07-21 23:03 -------- d-sh--w- c:\documents and settings\Ryan_P\PrivacIE
2009-07-21 22:13 . 2009-07-21 22:13 -------- d-----w- c:\program files\Safer Networking
2009-07-13 16:02 . 2009-07-13 17:24 -------- d-----w- c:\documents and settings\All Users\Application Data\10314844
2009-07-11 22:18 . 2009-07-11 22:18 -------- d-----w- c:\documents and settings\Owner\Local Settings\Application Data\ashampoo
2009-07-11 22:12 . 2009-07-11 22:12 -------- d-----w- c:\program files\e-Sword
2009-07-11 22:12 . 2009-07-11 22:12 -------- d-----w- c:\program files\Common Files\EzTools
2009-07-11 22:12 . 2009-07-11 22:12 -------- d-----w- c:\documents and settings\Owner\Local Settings\Application Data\Downloaded Installations
2009-07-09 22:59 . 2009-07-09 22:59 -------- d-----w- c:\documents and settings\Owner\Local Settings\Application Data\Ahead
2009-07-09 22:36 . 2009-07-16 22:46 -------- d-----w- C:\Ryans files from old hdd
2009-06-26 20:45 . 2009-06-26 20:45 -------- d-sh--w- c:\documents and settings\Owner\IECompatCache
2009-06-26 20:44 . 2009-06-14 20:07 1004800 ----a-w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar\IEToolbar.dll
2009-06-26 00:05 . 2009-06-26 00:05 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-24 21:11 . 2005-03-22 23:22 24908 ----a-w- c:\documents and settings\Owner\Application Data\wklnhst.dat
2009-07-24 18:43 . 2009-03-03 18:03 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2009-07-23 20:54 . 2009-06-23 18:17 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar
2009-07-21 23:50 . 2009-03-03 17:17 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-07-21 23:48 . 2009-03-03 17:17 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-07-17 16:33 . 2005-04-27 20:39 30696 ----a-w- c:\documents and settings\Owner\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-07-09 23:23 . 2004-11-15 23:07 -------- d-----w- c:\program files\Common Files\Ahead
2009-06-23 18:17 . 2009-06-23 18:17 -------- d-----w- c:\documents and settings\LocalService\Application Data\AVGTOOLBAR
2009-06-23 18:16 . 2009-03-03 18:04 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-06-23 18:16 . 2009-03-03 18:03 327688 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-06-23 18:16 . 2009-03-03 18:03 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-06-16 14:36 . 2004-08-26 16:12 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-06-16 14:36 . 2004-08-26 16:11 81920 ----a-w- c:\windows\system32\fontsub.dll
2009-06-03 19:09 . 2004-08-26 16:12 1291264 ----a-w- c:\windows\system32\quartz.dll
2009-05-13 05:15 . 2004-08-26 16:12 915456 ----a-w- c:\windows\system32\wininet.dll
2009-05-07 15:32 . 2004-08-26 16:11 345600 ----a-w- c:\windows\system32\localspl.dll
2009-05-01 13:28 . 2009-03-03 18:04 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-07-15 20:30 . 2009-07-21 20:44 137208 ----a-w- c:\program files\mozilla firefox\components\brwsrcmp.dll
2005-05-16 23:06 . 2005-05-16 23:06 0 --sha-w- c:\windows\SMINST\HPCD.sys
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-14 1004800]
[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
2009-06-14 20:07 1004800 ----a-w- c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-14 1004800]
[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-14 1004800]
[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-01-23 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-01-23 126976]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2002-09-13 212992]
"SunKistEM"="c:\program files\Digital Media Reader\shwiconem.exe" [2004-10-18 135168]
"REGSHAVE"="c:\program files\REGSHAVE\REGSHAVE.EXE" [2002-02-05 53248]
"MpsOnn"="c:\windows\System32\spool\DRIVERS\W32X86\3\MpsOnn.exe" [2003-06-09 22528]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Exif Launcher.lnk - c:\program files\FinePixViewer\QuickDCF.exe [2002-1-9 200704]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-06-23 18:16 11952 ----a-w- c:\windows\system32\avgrsstx.dll
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^BigFix.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\BigFix.lnk
backup=c:\windows\pss\BigFix.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"AOL ACS"=2 (0x2)
"avg8wd"=2 (0x2)
"avg8emc"=2 (0x2)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [3/3/2009 2:03 PM 327688]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [3/3/2009 2:04 PM 108552]
S4 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [3/3/2009 2:03 PM 906520]
S4 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [3/3/2009 2:03 PM 298776]
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder
2009-07-24 c:\windows\Tasks\User_Feed_Synchronization-{E8DCE81B-FADD-4153-87A2-8AFABD1B4206}.job
- c:\windows\system32\msfeedssync.exe [2007-08-13 08:31]
2009-07-18 c:\windows\Tasks\Weekly Backup.job
- c:\windows\system32\ntbackup.exe [2001-08-18 12:36]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.ricksroses.com/
uInternet Connection Wizard,ShellNext = hxxp://www.gocyberlink.com/registration/new/product/app_reg.jsp?Product=PowerDVD&Version=5.0&VersionType=OEM&CDKey=MV88357364561518&Language=Enu&SR=DVD040514-08&BuildNumber=5.00.1107&Hardware=Desktop%20PC&CustomerNO=1842&Channel=OEM
FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\s05cvb7l.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
FF - prefs.js: browser.startup.homepage - hxxp://www.ricksroses.com/
FF - prefs.js: keyword.URL - hxxp://us.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_us&p=
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPJava11.dll
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPJava12.dll
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPJava13.dll
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPJava14.dll
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPJava32.dll
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPJPI142.dll
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPOJI610.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\Mozilla Firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");
.
**************************************************************************
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-07-24 17:52
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2009-07-24 17:54
ComboFix-quarantined-files.txt 2009-07-24 21:53
Pre-Run: 57,882,595,328 bytes free
Post-Run: 57,946,415,104 bytes free
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
[spybotsd]
timeout.old=30
212 --- E O F --- 2009-07-16 07:02
--------------------------------------------------------------------------
Post combofix hijack this log pasted below:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:57:16 PM, on 7/24/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\imapi.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ricksroses.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gocyberlink.com/registrat...42&Channel=OEM
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [MpsOnn] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\MpsOnn.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
--
End of file - 4334 bytes
--------------------------------------------------------------------------
Hijacthis uninstall log pasted below:
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Flash Player Plugin
Adobe Reader 7.0
AlphaCom
AVG 8.5
BigFix
Canon FAXPHONE L80
Digital Media Reader
ERUNT 1.1j
e-Sword
FinePixViewer Ver.3.2
FUJIFILM USB Driver
HijackThis 2.0.2
Hotfix for Windows XP (KB952287)
ImageMixer VCD for FinePix
Intel(R) Extreme Graphics Driver
Intel(R) PRO Network Adapters and Drivers
Java 2 Runtime Environment Standard Edition v1.3.1_02
Java 2 Runtime Environment, SE v1.4.2
Learn2 Player (Uninstall Only)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft National Language Support Downlevel APIs
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MicroStaff WINASPI
Mozilla Firefox (3.5.1)
MSXML 4.0 SP2 (KB954430)
oobeFlagNetscape0
PowerDVD
PowerTerm 6.0
PowerTerm 9.1
QuickTime
RealPlayer Basic
RunAlyzer
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Media Player (KB952069)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB973346)
SoftV92 Data Fax Modem with SmartCP
Spybot - Search & Destroy
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Windows Backup Utility
Windows Internet Explorer 8
Windows XP Service Pack 3
--------------------------------------------------------------------------
I'll be awaiting your reply and directions on how to proceed.
Again, all my thanks from the bottom of my :heart:
Ryan P
I think We Did it (well...more like YOU did it)!!
:bigthumb:
Phil,
I followed all your directions thoroughly and carefully. From what I see all known (and even some I didn't know about) are solved. The PC runs like a gazelle, fast, responsive, and well...like it should!
After agonizing over this for some time trying to help my Dad out by freeing his computer of this nasty virus I finally gave up and sought out help. Best thing I could have done. I learned a lot through the process too. Again, especially on behalf of my grateful father THANK YOU!!!!!
Ok, as you requested the MBAM log file and HJT log file are below:
MBAM log file:
Malwarebytes' Anti-Malware 1.39
Database version: 2514
Windows 5.1.2600 Service Pack 3
7/27/2009 5:21:22 PM
mbam-log-2009-07-27 (17-21-22).txt
Scan type: Full Scan (C:\|D:\|)
Objects scanned: 132819
Time elapsed: 35 minute(s), 19 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
--------------------------------------------------------------------------
HJT log file:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:27:52 PM, on 7/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ricksroses.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gocyberlink.com/registrat...42&Channel=OEM
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [MpsOnn] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\MpsOnn.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
--
End of file - 5560 bytes
--------------------------------------------------------------------------
If there is anything else I need to do just let me know.
Otherwise, thank you again for all your help!
Ryan P:thanks::rockon: