Can't remove Old S&D files to reinstall Spybot
Have been working with ken545 your Security Expert for the past week and we finally have my system working. The last step was to uninstall spybot and reinstall because very time i tried to start it I would get this Error:
"Windows Cannot Access the specified deice,path or file.
You may not have the appropriate permissions to access the item"
as instructed I uninstalled it and I always check to see if everything was removed and I found 3 files that i cannot remove..See attached screen shot.
He then advised me to post here.
Not very comfortable with S&D off line...:sad:
please advise.
Thanks
HR
Couldn't delete old SpybotSD.exe or run new program
I am having same problem with a clients computer. The properties box for the SpybotSD.exe file is different than normal application programs. Instead of the normal "General", "Version", "Compatibility", "Digital Signatures", and "Summary" tabs the dialogue box has "General", "Program", "Fonts", "Memory", "Screen", "Miscellaneous", "Compatibility", and "Security" tabs like the .pif shortcut files that are required to run DOS applications under Windows. I was able to successfully delete the old SpybotSD.exe file and the directory by using bootable CD-ROM disk. Before deleting the program and it's directory I couldn't re-load Spybot. After deleting, I was able to load a new copy, but it will not run with the: "Windows Cannot Access the specified deice, path or file.
You may not have the appropriate permissions to access the item" error message.
same problem, fixed spybotsd.exe problem though
When you go into the properties of "spybotsd.exe" the security group is fake: it is called "everyone". You have to remove that group, and find and add "Administrators", at which point you can change the access, and "spybotsd.exe" will run, FOR A LITTLE WHILE. Then it bombs out, and when you check the properties of "spybotsd.exe" the security group has been changed back to the fake"everyone".
If you boot into safe mode, you can go to c:\program files\spybot search & destroy using a DOS (Command) prompt, although this is HARD to do!
c:
cd\program files
cd spy [hit the tab key, then enter]
anyway, then you
attrib /? to see the command line options for the attribute command
attrib -r -a -s -h *.*
this will unhide the various files, confirm by
dir spy*.* /a
you can then
del spybotsd.exe
this will finally clear the "spybotsd.exe" file from the directory, at which point to can copy a new version.
UNFORTUNATELY, it runs at first, then bombs out, then -- you guessed it:
you return to "spybotsd.exe" and the security group is again the fake "everyone" !!
So there has to be a background program running that detects when something in Spybot is running and immediately kills it and sets up all the access permissions to the fake "everyone"