Spybot 2 causing explorer.exe crash

So hi, yesterday i installed spybot 2 for the first time and there was no problem and not earlier today either but just an hour ago i went into explorer on Windows 7 SP1 x64 and right clicked a folder and BOOM explorer.exe crashed, twice after each other.

I figured out what was causing it and turned that part off.
It was the windows explorer integration, as soon as that was gone it worked normaly.

Here are the usual errors, unfortunate the error report is in swedish but maybe you can figure it out ;):

Code:

---

Felet uppstod i programmet med namn: explorer.exe, version 6.1.7601.17567, tidsstämpel 0x4d672ee4
, felet uppstod i modulen med namn: SHELL32.dll, version 6.1.7601.17859, tidsstämpel 0x4fd2dfec
Undantagskod: 0xc0000005
Felförskjutning: 0x00000000000504aa
Process-ID: 0x524
Programmets starttid: 0x01cdccfcc1b9288e
Sökväg till program: C:\Windows\explorer.exe
Sökväg till modul: C:\Windows\system32\SHELL32.dll
Rapport-ID: 16f29d94-38f0-11e2-8d56-002683174ed5

---

And:

Code:

---

Felet uppstod i programmet med namn: explorer.exe, version 6.1.7601.17567, tidsstämpel 0x4d672ee4
, felet uppstod i modulen med namn: ntdll.dll, version 6.1.7601.21861, tidsstämpel 0x4ec4a6c2
Undantagskod: 0xc015000f
Felförskjutning: 0x000000000006e7ba
Process-ID: 0x524
Programmets starttid: 0x01cdccfcc1b9288e
Sökväg till program: C:\Windows\explorer.exe
Sökväg till modul: C:\Windows\SYSTEM32\ntdll.dll
Rapport-ID: 1b98b771-38f0-11e2-8d56-002683174ed5

---

These 2 are always the same it seems

Code:

---

Undantagskod: 0xc0000005
Felförskjutning: 0x00000000000504aa

Undantagskod: 0xc015000f
Felförskjutning: 0x000000000006e7ba

---

Been using 1.6.x up till now with no problem at all.

Hello,

Did you uninstal version 1.6.2 before installing Spybot 2?

Best regards
Sandra
Team Spybot

Hey,

i am not alone anymore. I got a similar issue with my System (Win7 SP1 64Bit).
But i already posted in the german thread :D.
I right clicked a Drive in the Explorer and it crashed.

Hopefully there will be a solution soon.

Cheers

I actually didn't uninstall 1.6 but 2 took care of that before it installed itself.

@Sensor
just uninstall windows explorer integration from start center->settings->system integration

Add another user to the list. I could crash windows explorer at will.

Took Elvi81 suggestion and uninstalled windows explorer system integration.

I did fully uninstall 1.6.2 before installing 2.0.

Doug

Happens to me too by right-clicking folders or drives under Computer on the left column of Windows/File Explorer in Windows 8 x64.

Fresh install of Windows 8 and first ever install of Spybot 2. Uninstalling Windows Explorer integration (64 bit) solves the issue.

Uninstalling Windows Explorer integration may solve the crash issue, but it’s a little more difficult to do individual file scans since you have to work through the main SSD menu. For 32 bit installations, substituting the old 2008 context menu plugin, SDECon32.dll, in the Spybot - Search & Destroy 2 program folder appears to eliminate the Windows Explorer crash (rename or backup the existing .dll file first).

It’s not a perfect solution; you have to drag the files to be scanned from Windows Explorer into the scanner window, but at least you don’t have to load SSD before doing that. Also, it may work only for 32 bit installations as there doesn't appear be a 64 bit version available (2008 too early for 64 bit SSD?)

To date, I haven’t seen evidence of anyone other than myself trying this, and perhaps there is a more serious downside, but it seems to work OK on my 32 bit installation of Windows 7.

The old 32 bit file can be downloaded from http://forums.spybot.info/downloads.php?id=43.

Also, the SSD update module will report that the file needs updating. If updated, SDECon32.dll is replaced with still another version that may work for awhile, but, in my case, finally causes Windows explorer to crash. So, back to the 2008 file.

this has been going on since the first spybot 2.0 beta and is still not resolved in the final release of spybot 2.0.

i had these explorer.exe crashes on my Vista SP2 32bit home edition basic computer after installing spybot 2 final. i'll either remove windows explorer integration or use the old version of the SDECon32.dll file the previous forum user mentioned.

Will there be an update soon to fix this problem because I'm having the same issue? :sad: Those temp fixes for sure aren't going to have me download spybot 2,I'll wait until it's fixed in next update hopefully.