Unable to open Microsoft Explorer, ran Spybot & found 8 risks - scan froze @ 100%
I tried to upload a print screen I'd saved but I seem to have lost Microsoft Explorer - it doesn't respond. Spybot does a full scan then freezes - 8 items relating to risks found (level 5) - probably from a recent free download is blocking - it doesn't reach the 'fix problem' window. Norton Security hasn't picked up a problem. Should I disable Norton? no response from programme each time and same happened when I tried RegCleaner.
Couldn't download Reimage PC Repair Tool
Tried three times to download this tool without success.
Risks now removed after starting in safe mode and re-running the scan!
Many thanks for your help!
Quote:
Originally Posted by
Zenobia
Please see the ratings on the website here.There are also 27 user reviews you ought to look at. :)
https://www.mywot.com/en/scorecard/reimageplus.com
What version of Spybot do you have?
There are a couple things listed here to try if Spybot freezes:
http://www.safer-networking.org/faq/...ring-the-scan/
Please run through them and see if anything helps.
If none of the above work,and Spybot still freezes,could you copy and paste a Checks.logfile here,to see what is being found during the Spybot scan?
Open Spybot start center,checkmark advanced mode,click Report Creator,then Show Logs over to the right,then scroll down until you see the checks.logfiles.The date is appended to the end of them,choose one with a date where the 8 items are found,doubleclick it,then go to Edit,select all,then rightclick,select Copy,then Paste it here.
