Manual Removal Guide for Lop.IE_ads

The following instructions have been created to help you to get rid of "Lop.IE_ads" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:

• trojan

Description:

"Mail Soap.exe" starts IE in the background and tries to connect to the internet without user consent.
It does also create a directory in C:\Documents And Settings\All Users\Application Data\Error Frag Global Mix
There also is one single file named "HIDELOUD01".

Supposed Functionality:

not stated

file is named "Mail Soap.exe" supposed to be an email software

Removal Instructions:

Autorun:

Please use Spybot-S&D, RunAlyzer or msconfig.exe to remove the following autorun entries.

• Entries pointing to "soapshow.exe".
• Entries named "show bait setup plan".
• Entries named "Error Slow".
• Entries named "Error Cdrom".
• Entries named "GLOBAL MIX WARN INTRA".

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D or RunAlyzer to locate and get rid of these entries.

• Products that have a key or property named "log keep bone".

Files:

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

• The directory at "<$APPDATA>\Biad loud".
• The directory at "<$APPDATA>\Softwarestartshowbait".
• The directory at "<$APPDATA>\Chick Okay".
• The directory at "<$APPDATA>\Onlinehide".
• The directory at "<$APPDATA>\SoftwarePollMags".
• The directory at "<$PROGRAMFILES>\Onlinehide".
• The directory at "<$COMMONAPPDATA>\Error Frag Global Mix".

Make sure you set your file manager to display hidden and system files. If Lop.IE_ads uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

• Delete the registry key "{66FEA05C-3370-6F75-F029-0FAA459423FB}" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\".
• Delete the registry key "{78F6E5D9-04F7-A408-8E0E-102A03B9884B}" at "HKEY_CURRENT_USER\Software\Classes\CLSID\".
• Delete the registry key "helplieskeep" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\".
• Delete the registry key "ArmyChinSurf" at "HKEY_CURRENT_USER\Software\".
• Delete the registry key "{78F6E5D9-04F7-A408-8E0E-102A03B9884B}" at "HKEY_CLASSES_ROOT\CLSID\".
• Delete the registry key "{DCE0F5DC-5258-2605-6E0C-DED9A744945A}" at "HKEY_CLASSES_ROOT\CLSID\".
• Delete the registry key "{DCE0F5DC-5258-2605-6E0C-DED9A744945A}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".

If Lop.IE_ads uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

1. Please read these instructions before requesting assistance,
2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.