Hi, I just ran Spybot and discovered that a Baylon Toolbar is shown as a threat. Spybot is unable to remove it and i get a message saying error.
How can i remove this please?
Regards
Al
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Hi, I just ran Spybot and discovered that a Baylon Toolbar is shown as a threat. Spybot is unable to remove it and i get a message saying error.
How can i remove this please?
Regards
Al
Hello alanfgriffin,
The message just says "error"? Which version of Spybot-S&D do you have installed and when were the definitions last updated. :)Quote:
Originally Posted by alanfgriffin
Do you have other security software installed and what is the operating system please.
Best regards.
Hi,
The error message says:-
unexpected error in fixing problems
( cannot create file "C:\windows\wininit.ini )
access is denied.
OS is windows 7
Firefox browser
AVG antivirus.
Malwarebytes Free edition.(run occasionaly)
Superantispyware. Free edition. (run occasionaly)
Spybot version 1.6.2.46 with latest definitions 16/1/13
Hope that helps, do you need more info ?
Thanks
Al
Hi alanfgriffin,
Did you elevate Administrator permissions before running the scan and trying to remove items flagged? Run as Administrator
Best regards. :)
Brilliant,
That solved my problem, will this work for anything that Spybot can't remove ordinarily ?
Thanks for your help
Regards
Al
Hi alanfgriffin,
:2thumb:
If an item flagged is particularly stubborn running Spybot in safe mode might help as you'd have access to only basic files and drivers, whereas when the machine is operating in normal mode all processes are running.Quote:
Originally Posted by alanfgriffin
Scanning in safe mode allows the program to try and remove items that keep reappearing after a scan, despite having been 'fixed'.
If none of that works feel free to post the issue in this forum. :greeting:
Best regards.
Will do,
Many many thanks.
Best regards
Al