Manual Removal Guide for RegistryHelper

The following instructions have been created to help you to get rid of "RegistryHelper" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:

• malware

Description:

RegistryHelper claims to be an antispyware solution that shows harmless entries as high risk problems. If the user wants to fix these false positives he has to purchase a license.

Removal Instructions:

Desktop:

Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

• Shortcuts named "Disk Cleaner.lnk" and pointing to "<$PROGRAMFILES>\Disk Cleaner\DiskCleaner.exe".
• Shortcuts named "Disk Cleaner.lnk" and pointing to "<$PROGRAMFILES>\Disk Cleaner\*.exe".
• Shortcuts named "Disk Cleaner.lnk" and pointing to "<$PROGRAMFILES>\Disk Cleaner\*.exe".
• Shortcuts named "Registry Helper.lnk" and pointing to "<$PROGRAMFILES>\Registry Helper\RegistryHelper.exe".
• Shortcuts named "Registry Helper.lnk" and pointing to "<$PROGRAMFILES>\Registry Helper\*.exe".
• Shortcuts named "Registry Helper.lnk" and pointing to "<$PROGRAMFILES>\Registry Helper\*.exe".

Start Menu:

Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

• Items named "Disk Cleaner Help.lnk" and pointing to "<$PROGRAMFILES>\Disk Cleaner\help.chm".
• Items named "Disk Cleaner.lnk" and pointing to "<$PROGRAMFILES>\Disk Cleaner\DiskCleaner.exe".
• Items named "Disk Cleaner.lnk" and pointing to "<$PROGRAMFILES>\Disk Cleaner\*.exe".
• Items named "Disk Cleaner.lnk" and pointing to "<$PROGRAMFILES>\Disk Cleaner\*.exe".
• Items named "Uninstall Disk Cleaner.lnk" and pointing to "<$PROGRAMFILES>\Disk Cleaner\uninst.exe".
• Items named "Visit our Website.lnk" and pointing to "<$PROGRAMFILES>\Disk Cleaner\Disk Cleaner.url".
• Items named "Registry Helper Help.lnk" and pointing to "<$PROGRAMFILES>\Registry Helper\help.chm".
• Items named "Registry Helper.lnk" and pointing to "<$PROGRAMFILES>\Registry Helper\RegistryHelper.exe".
• Items named "Registry Helper.lnk" and pointing to "<$PROGRAMFILES>\Registry Helper\*.exe".
• Items named "Registry Helper.lnk" and pointing to "<$PROGRAMFILES>\Registry Helper\*.exe".
• Items named "Uninstall Registry Helper.lnk" and pointing to "<$PROGRAMFILES>\Registry Helper\uninst.exe".
• Items named "Visit our Website.lnk" and pointing to "<$PROGRAMFILES>\Registry Helper\Registry Helper.url".

Autorun:

Please use Spybot-S&D, RunAlyzer or msconfig.exe to remove the following autorun entries.

• Entries named "Disk Cleaner" and pointing to "?<$PROGRAMFILES>\Disk Cleaner\DiskCleaner.Exe*".
• Entries named "Disk Cleaner" and pointing to "?<$PROGRAMFILES>\Disk Cleaner\*.exe".
• Entries named "Disk Cleaner" and pointing to "?<$PROGRAMFILES>\Disk Cleaner\*.exe".
• Entries named "Registry Helper" and pointing to "?<$PROGRAMFILES>\Registry Helper\RegistryHelper.Exe*".
• Entries named "Registry Helper" and pointing to "?<$PROGRAMFILES>\Registry Helper\*.exe".
• Entries named "Registry Helper" and pointing to "?<$PROGRAMFILES>\Registry Helper\*.exe".

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D or RunAlyzer to locate and get rid of these entries.

• Products that have a key or property named "Disk Cleaner".
• Products that have a key or property named "Registry Helper".
• Products that have a key or property named "Registry Helper Screen Saver".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

• The file at "<$COMMONAPPDATA>\Registry Helper\Registry Helper Log.txt".
• The file at "<$COMMONAPPDATA>\Registry Helper\Report.HTML".
• The file at "<$COMMONAPPDATA>\Registry Helper\Settings\BackupOptions.efs".
• The file at "<$COMMONAPPDATA>\Registry Helper\Settings\Ignored.efs".
• The file at "<$COMMONAPPDATA>\Registry Helper\Settings\Options.efs".
• The file at "<$COMMONAPPDATA>\Registry Helper\Settings\RegistryHelper.ini".
• The file at "<$COMMONAPPDATA>\Registry Helper\Settings\Results.efs".
• The file at "<$COMMONAPPDATA>\Registry Helper\Settings\Settings.efs".
• The file at "<$COMMONAPPDATA>\Registry Helper\Settings\StatusInfo.efs".
• The file at "<$FAVORITES>\Click to Delete Invalid Entries.URL".
• The file at "<$FAVORITES>\Links\Click to Delete Invalid Entries.URL".
• The file at "<$STARTMENU>\Click to Delete Invalid Entries.URL".
• The file at "<$LOCALSETTINGS>\Temp\DiskCleanerSetup.exe".
• The file at "<$PROGRAMFILES>\Disk Cleaner\AdvisorLetters.exe".
• The file at "<$PROGRAMFILES>\Disk Cleaner\delete_junk_files_grey.jpg".
• The file at "<$PROGRAMFILES>\Disk Cleaner\Disk Cleaner.url".
• The file at "<$PROGRAMFILES>\Disk Cleaner\DiskCleaner.exe".
• The file at "<$PROGRAMFILES>\Disk Cleaner\ErrorFound.wav".
• The file at "<$PROGRAMFILES>\Disk Cleaner\get_activation_key.gif".
• The file at "<$PROGRAMFILES>\Disk Cleaner\header.jpg".
• The file at "<$PROGRAMFILES>\Disk Cleaner\help.chm".
• The file at "<$PROGRAMFILES>\Disk Cleaner\letter.htm".
• The file at "<$PROGRAMFILES>\Disk Cleaner\letter1.htm".
• The file at "<$PROGRAMFILES>\Disk Cleaner\letter2.htm".
• The file at "<$PROGRAMFILES>\Disk Cleaner\letter3.htm".
• The file at "<$PROGRAMFILES>\Disk Cleaner\tech_guy.gif".
• The file at "<$PROGRAMFILES>\Disk Cleaner\uninst.exe".
• The file at "<$PROGRAMFILES>\Disk Cleaner\vbrun60sp5.exe".
• The file at "<$PROGRAMFILES>\Registry Helper\__removelinks.bat".
• The file at "<$PROGRAMFILES>\Registry Helper\AdvisorLetters.exe".
• The file at "<$PROGRAMFILES>\Registry Helper\background.jpg".
• The file at "<$PROGRAMFILES>\Registry Helper\delete_invalid_entries_grey.jpg".
• The file at "<$PROGRAMFILES>\Registry Helper\ErrorFound.wav".
• The file at "<$PROGRAMFILES>\Registry Helper\header.gif".
• The file at "<$PROGRAMFILES>\Registry Helper\help.chm".
• The file at "<$PROGRAMFILES>\Registry Helper\letter.htm".
• The file at "<$PROGRAMFILES>\Registry Helper\letter1.htm".
• The file at "<$PROGRAMFILES>\Registry Helper\letter2.htm".
• The file at "<$PROGRAMFILES>\Registry Helper\letter3.htm".
• The file at "<$PROGRAMFILES>\Registry Helper\letter4.htm".
• The file at "<$PROGRAMFILES>\Registry Helper\letter5.htm".
• The file at "<$PROGRAMFILES>\Registry Helper\logo.jpg".
• The file at "<$PROGRAMFILES>\Registry Helper\print_16.gif".
• The file at "<$PROGRAMFILES>\Registry Helper\Registry Helper.url".
• The file at "<$PROGRAMFILES>\Registry Helper\RegistryHelper.exe".
• The file at "<$PROGRAMFILES>\Registry Helper\RegistryHelperSetupCB.exe".
• The file at "<$PROGRAMFILES>\Registry Helper\RegistryHelperSetupTR.exe".
• The file at "<$PROGRAMFILES>\Registry Helper\uninst.exe".
• The file at "<$PROGRAMFILES>\Registry Helper\vbrun60sp5.exe".
• The file at "<$PROGRAMFILES>\SafeApp Screen Savers\RestoreRHScreenSaver.REG".
• The file at "<$PROGRAMFILES>\SafeApp Screen Savers\RestoreSSTimeOut.bat".
• The file at "<$PROGRAMFILES>\SafeApp Screen Savers\SetSSTimeOut.exe".
• The file at "<$PROGRAMFILES>\SafeApp Screen Savers\uninstSSREGHLP.exe".
• The file at "<$SYSDIR>\Registry Helper Screen Saver dir\expire.scf".
• The file at "<$SYSDIR>\Registry Helper Screen Saver dir\ping.txt".
• The file at "<$SYSDIR>\Registry Helper Screen Saver dir\Registry Helper Screen Saver.swf".
• The file at "<$SYSDIR>\Registry Helper Screen Saver dir\saver.dat".
• The file at "<$SYSDIR>\Registry Helper Screen Saver dir\saver.ini".
• The file at "<$SYSDIR>\Registry Helper Screen Saver dir\saver1.dll".
• The file at "<$SYSDIR>\Registry Helper Screen Saver dir\saver2.dll".
• The file at "<$SYSDIR>\Registry Helper Screen Saver.scr".
• The file at "<$DESKTOP>\Click to Delete Invalid Entries.URL".

Make sure you set your file manager to display hidden and system files. If RegistryHelper uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

• The directory at "<$COMMONAPPDATA>\Registry Helper\Full Backups".
• The directory at "<$COMMONAPPDATA>\Registry Helper\Item Backups".
• The directory at "<$COMMONAPPDATA>\Registry Helper\Settings".
• The directory at "<$COMMONAPPDATA>\Registry Helper\Startup Manager".
• The directory at "<$COMMONAPPDATA>\Registry Helper".
• The directory at "<$PROGRAMS>\Registry Helper".
• The directory at "<$PROGRAMFILES>\Registry Helper".
• The directory at "<$PROGRAMFILES>\SafeApp Screen Savers".
• The directory at "<$PROGRAMFILES>\Disk Cleaner".
• The directory at "<$PROGRAMS>\Disk Cleaner".
• The directory at "<$SYSDIR>\Registry Helper Screen Saver dir".

Make sure you set your file manager to display hidden and system files. If RegistryHelper uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

• Delete the registry key "Disk Cleaner" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
• Delete the registry key "DiskCleaner.exe" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\".
• Delete the registry key "RegistryHelper.exe" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\".
• Delete the registry key "Registry Helper" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
• Delete the registry key "SafeApp Software, LLC." at "HKEY_LOCAL_MACHINE\SOFTWARE\".

If RegistryHelper uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

1. Please read these instructions before requesting assistance,
2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.