I am getting Failed to Save Data when installing Spybot AV & Spybot Anti-Beacon using a Key for Spybot - Search & Destroy Standard Installer [spybotsd-2.8.68.0.exe].
I had to reset my PC and thus I need to re-install Spybot AV & Spybot Anti-Beacon.
I purchased Spybot AV Home Edition several years ago and purchased Spybot Anti-Beacon separately as an add-on a few years ago.
Please help me as I have not gotten a reply in over 5 days from Spybot Tech Support from my request for help.
Thanks!
Hello DonZ01,
I checked with support and the last email they received from you at the address you registered with here was 261 days ago.Quote:
Originally Posted by DonZ01
Perhaps you used a different email address? Could you send me a private message to confirm please. :)
Best regards,
tashi
The below is the automated reply I got from my request for help to Spybot Tech Support.
I also sent followup emails to the below email address and did not hear back.
If you are really with Team Spybot, then you should be able to see my email address in my Spybot Forum profile.
Please advise?
Team Spybot <teamspybot@spybot.info>
To:
Don Zimmermann
Sun, May 10 at 6:40 AM
Thank you for contacting The Spybot Support Team at Safer-Networking Ltd.
We will respond to your support query email as soon as one of our team members becomes available. If you have not already done so it might be worthwhile checking our Support Forums.
Office Opening Hours:
Monday ? Friday
09:00 ? 17:00 GMT
During holiday periods there may be a delay before you get a response due to reduced staffing levels.
If you want to add more information please reply to this email or use the ticket number below in the subject line of your email.
Ticket number: 2020051080000187
If you do not use this ticket number it may delay your getting a response.
The Spybot Support Team.
Yes I really am. :)Quote:
Originally Posted by DonZ01
I will provide support with a link to this topic. Thank you for the additional information.Quote:
Originally Posted by tashi
Best regards, tashi
Tashi,
I did see at the bottom of this Spybot Forum page that you are listed as the Moderator which is good since I do not share my email address with just anyone.
I will send you a DM anyway with my email address.
You said "I will provide support with a link to this topic" but I have not received it yet.
Please advise?
Thanks,
Don Z.
I was able to install Spybot after I turned off Windows Defender, Malwarebytes, RegHunter and SpyHunter as suggested by Rob from Team Spybot who finally responded to me after a week for my support request.