Cant get virus updates or scan my system
I just purchased spybot professional edition for my laptop. I use a metered internet connection. I get 1 gig of data from my cell phone provider each month. Additional data cost me $20.00 each gig.. That is very expensive for me, so I have limited internet use on my personal laptop. Therefore, I have to limit my use and use a computer lab--like I am now--provided by my landlord (this is not safe for certain uses, ie. sending personal data like credit cards, for example, over the net.) I am having trouble updating the anti-virus. I also am not able to do a system scan. When I click on the system scan button the program takes me to an update window, but for some reason I am unable to successfully update. How do I fix this, and how do I scan my computer for viruses, malware & spyware? Thank you for your time in this matter, and have a great day!
Greg
P.S. I have a lot of experience with spybot search and destroy, but the last time I used it was 4 years ago. I notice that there are a lot of changes to the program. I was an advanced user at that time, but now I am having a difficult time figuring the program out.
I just paid and now it does't work
I just paid for the Professional version and now, I only get Virus Definitions FAILED to update and I can not perform a Scan.
Well, apparently I am not allowed to provide a scree capture so, here is what it says.
[00:00.000] [i] Update started...
[01:01.793] [i] Updating Plugins/emalware.000...
[01:01.950] [i] Updating Plugins/e_spyw.i02...
[01:02.106] [i] Updating Plugins/e_spyw.i04...
[01:02.294] [i] Updating Plugins/e_spyw.i03...
[01:02.481] [i] Updating Plugins/emalware.000...
[01:03.044] [i] Updated Plugins/emalware.000 (117736 bytes)...
[01:03.184] [i] Updating Plugins/e_spyw.i02...
[01:05.606] [i] Updated Plugins/e_spyw.i02 (552067 bytes)...
[01:05.684] [i] Updating Plugins/e_spyw.i04...
[01:07.403] [i] Updated Plugins/e_spyw.i04 (454212 bytes)...
[01:07.512] [i] Updating Plugins/e_spyw.i03...
[01:08.543] [i] Updated Plugins/e_spyw.i03 (507247 bytes)...
[01:08.653] [i] Updating Plugins/aitok.cvd...
[01:08.809] [i] Updated Plugins/aitok.cvd (37979 bytes)...
[01:08.856] [i] Updating Plugins/e_spyw.i21...
[01:09.621] [i] Updated Plugins/e_spyw.i21 (538593 bytes)...
[01:09.856] [i] Updating Plugins/e_spyw.i22...
[01:10.918] [i] Updated Plugins/e_spyw.i22 (549897 bytes)...
[01:11.105] [i] Updating Plugins/e_spyw.i23...
[01:11.746] [i] Updated Plugins/e_spyw.i23 (535640 bytes)...
[01:11.887] [i] Updating Plugins/e_spyw.i24...
[01:12.652] [i] Updated Plugins/e_spyw.i24 (456065 bytes)...
[01:12.762] [i] Updating Plugins/e_spyw.i25...
[01:13.762] [i] Updated Plugins/e_spyw.i25 (520844 bytes)...
[01:13.918] [i] Updating Plugins/e_spyw.i26...
[01:14.902] [i] Updated Plugins/e_spyw.i26 (558967 bytes)...
[01:15.027] [i] Updating Plugins/e_spyw.i27...
[01:15.902] [i] Updated Plugins/e_spyw.i27 (492843 bytes)...
[01:16.090] [i] Updating Plugins/e_spyw.i28...
[01:17.261] [i] Updated Plugins/e_spyw.i28 (538063 bytes)...
[01:17.465] [i] Updating Plugins/e_spyw.i01...
[01:18.496] [i] Updated Plugins/e_spyw.i01 (561441 bytes)...
[01:18.668] [i] Updating Plugins/emalware.038...
[01:19.090] [i] Updated Plugins/emalware.038 (191295 bytes)...
[01:19.293] [i] Updating Plugins/emalware.039...
[01:19.871] [i] Updated Plugins/emalware.039 (293034 bytes)...
[01:20.011] [i] Updating Plugins/emalware.040...
[01:20.558] [i] Updated Plugins/emalware.040 (208894 bytes)...
[01:20.777] [i] Updating Plugins/emalware.041...
[01:21.230] [i] Updated Plugins/emalware.041 (208103 bytes)...
[01:21.308] [i] Updating Plugins/emalware.042...
[01:21.761] [i] Updated Plugins/emalware.042 (229301 bytes)...
[01:21.949] [i] Updating Plugins/emalware.043...
[01:22.761] [i] Updated Plugins/emalware.043 (283446 bytes)...
[01:22.902] [i] Updating Plugins/emalware.044...
[01:23.339] [i] Updated Plugins/emalware.044 (252473 bytes)...
[01:23.449] [i] Updating Plugins/emalware.045...
[01:23.870] [i] Updated Plugins/emalware.045 (265778 bytes)...
[01:23.949] [i] Updating Plugins/emalware.046...
[01:24.386] [i] Updated Plugins/emalware.046 (166669 bytes)...
[01:24.480] [i] Updating Plugins/emalware.047...
[01:25.074] [i] Updated Plugins/emalware.047 (257251 bytes)...
[01:25.167] [i] Updating Plugins/emalware.048...
[01:25.745] [i] Updated Plugins/emalware.048 (276961 bytes)...
[01:25.823] [i] Updating Plugins/emalware.i25...
[01:27.277] [i] Updated Plugins/emalware.i25 (1064117 bytes)...
[01:27.527] [i] Updating Plugins/emalware.i50...
[01:29.214] [i] Updated Plugins/emalware.i50 (806564 bytes)...
[01:29.417] [i] Updating Plugins/emalware.i55...
[01:30.792] [i] Updated Plugins/emalware.i55 (899857 bytes)...
[01:30.995] [i] Updating Plugins/emalware.i56...
[01:32.042] [i] Updated Plugins/emalware.i56 (840438 bytes)...
[01:32.308] [i] Updating Plugins/emalware.i59...
[01:33.855] [i] Updated Plugins/emalware.i59 (835582 bytes)...
[01:33.964] [i] Updating Plugins/emalware.i75...
[01:34.995] [i] Updated Plugins/emalware.i75 (798919 bytes)...
[01:35.136] [i] Updating Plugins/java.cvd...
[01:38.448] [i] Updated Plugins/java.cvd (2515661 bytes)...
[01:38.698] [i] Updating Plugins/update.txt...
[01:38.839] [i] Updated Plugins/update.txt (132 bytes)...
[01:38.885] [i] Updating Plugins/vbtok.cvd...
[01:39.167] [i] Updated Plugins/vbtok.cvd (77893 bytes)...
[01:39.260] [+] Installing antivirus signature updates...
[02:08.759] [-] Failed to install Spybot 2 antivirus signatures!
[02:08.759] [-] Failed to install Spybot 2 antivirus signatures (e
I feel like I just wasted my money!