Manual Removal Guide for InternetWasher

The following instructions have been created to help you to get rid of "InternetWasher" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Supposed Functionality:

Trial version installed by popups. During installation, credit card information is asked. Though the three-day-trial is free, not cancelling it within those three days will automatically bill you $USD 79.95 for a whole year of subscription.

Links (be careful!):

Product URL: http://www.internetwasher.com/
Info: http://www.doxdesk.com/parasite/InternetWasher.html

Removal Instructions:

Desktop:

Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

• Shortcuts that include "Internet Washer Pro\help.chm" in the target they point to.
• Shortcuts that include "Internet Washer Pro\iw.exe" in the target they point to.

Start Menu:

Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

• Groups named "Internet Washer Pro".

Autorun:

Please use Spybot-S&D, RunAlyzer or msconfig.exe to remove the following autorun entries.

• Entries named "Internet Washer Pro".

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D or RunAlyzer to locate and get rid of these entries.

• Products with a key that includes "Internet Washer Pro" in its name or properties.

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

• The file at "<$PROGRAMFILES>\Internet Washer Pro\help.chm".
• The file at "<$PROGRAMFILES>\Internet Washer Pro\INSTALL.LOG".
• The file at "<$PROGRAMFILES>\Internet Washer Pro\iw.exe".
• The file at "<$PROGRAMFILES>\Internet Washer Pro\LICENSE.TXT".
• The file at "<$PROGRAMFILES>\Internet Washer Pro\logo.gif".
• The file at "<$PROGRAMFILES>\Internet Washer Pro\PluginMaker.exe".
• The file at "<$PROGRAMFILES>\Internet Washer Pro\settings.dat".
• The file at "<$PROGRAMFILES>\Internet Washer Pro\syslog.txt".
• The file at "<$WINDIR>\Downloaded Program Files\internetwasherpro.inf".
• The file at "<$WINDIR>\Downloaded Program Files\iwcheck.dll".

Make sure you set your file manager to display hidden and system files. If InternetWasher uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

• The directory at "<$PROGRAMFILES>\Internet Washer Pro".

Make sure you set your file manager to display hidden and system files. If InternetWasher uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

• Delete the registry key "{421A63BA-4632-43E0-A942-3B4AB645BE51}" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Code Store Database\Distribution Units\".
• Delete the registry key ".te" at "HKEY_CLASSES_ROOT\".

If InternetWasher uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

1. Please read these instructions before requesting assistance,
2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.