please help xp freezing at desktop

Hi this is my first time posting on a forum so i hope this gets to the right place.

in the last week wheneve i boot my laptop (sony vaio vgn-cr11z/r )
it freezes on the desktop - i cant do control alt delete - the little hourglass just keep showing and nothing can be opened.
now when i reboot - everything is fine.
i reinstalled to see if this would help but its still happening.
please tell me what extra info i can give you to help me - and thank you so much in advance - mal

running windows xp service pack 3 fully updated

Could it possibly be some kind of malware infection?
Can you give me a count of how many processes are running on your machine, via the Windows Task Manager (Ctrl+Alt+Delete)?

Download ATF Cleaner by Atribune:
http://www.atribune.org/index.php?op...d=25&Itemid=25
-
Check all of boxes and there should be some kind of "Clear all" or "Empty" button on the bottom that executes the cleaning. This will clear your Temp. files, cookies, and cache.

its defo not malware as it was doing this before and after a fresh install.
i also run avast and malwarebytes scans regularly - thanks for reply - im still stumped! :)

Hi there,

You didn't say how much RAM is on the laptop. :)

Also,

Quote:

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Originally Posted by drragostea

Can you give me a count of how many processes are running on your machine,

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it has 2gb ram and 43 processes