Virus issue... won't let me install spybot

Hello! I have some sort of virus on my computer. It won't even allow me to install spybot. It seems to work differently on the different accounts on the computer. The admin account is the most affected. The account I am sending this from and where the hjt log comes from is not as affected. Please let me know if you need an hjt log from the other account, or if this one will do!

Thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:03:48 AM, on 1/14/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18865)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Norton 360\Engine\3.0.0.134\ccSvcHst.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\ERUNT\ERUNT.EXE
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\3.0.0.134\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\3.0.0.134\IPSBHO.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0552.0\msneshellx.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0552.0\msneshellx.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\3.0.0.134\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
O4 - HKLM\..\Run: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "c:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [UpdateLBPShortCut] "c:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
O4 - HKLM\..\Run: [UpdatePDIRShortCut] "c:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
O4 - HKLM\..\Run: [UpdatePSTShortCut] "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [TSMAgent] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
O4 - HKLM\..\Run: [CLMLServer for HP TouchSmart] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
O4 - HKLM\..\Run: [DVDAgent] "c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Microsoft Default Manager] "c:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [USBestCR] "C:\Program Files (x86)\USIM Editor\iconcs66497719.exe" RunFromReg
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW,SYSTRAY
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [mmwyyymp] C:\Users\bruce\AppData\Local\bkooab\sdbcsysguard.exe
O4 - HKCU\..\Run: [lnabchii] C:\Users\bruce\AppData\Local\uvsmbu\scpwsysguard.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-3236316614-3848195771-2049102892-1001\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Hana')
O4 - HKUS\S-1-5-21-3236316614-3848195771-2049102892-1001\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe (User 'Hana')
O4 - S-1-5-21-3236316614-3848195771-2049102892-1001 Startup: OpenOffice.org 3.1.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe (User 'Hana')
O4 - S-1-5-21-3236316614-3848195771-2049102892-1001 User Startup: OpenOffice.org 3.1.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe (User 'Hana')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files (x86)\ERUNT\AUTOBACK.EXE
O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: PictureMover.lnk = C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
O9 - Extra button: (no name) - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O13 - Gopher Prefix:
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...Uploader55.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files (x86)\Norton 360\Engine\3.0.0.134\coIEPlg.dll
O23 - Service: Afa Card Reader Service (AfaService) - Unknown owner - C:\Windows\system32\afasrv64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: HP Easy Backup Button Service (HPBtnSrv) - Unknown owner - C:\Program Files (x86)\Hewlett-Packard\HP Easy Backup\HPBtnSrv.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\3.0.0.134\ccSvcHst.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 12479 bytes

Hi,

Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. Please save it to a convenient location.
• Please post contents of that file in your next reply.

• Download OTL to your desktop.
• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• When the window appears, underneath Output at the top change it to Minimal Output.
• Copy-paste following contents into custom scan -area:
  /md5start
  eventlog.dll
  scecli.dll
  netlogon.dll
  cngaudit.dll
  sceclt.dll
  ntelogon.dll
  logevent.dll
  iaStor.sys
  nvstor.sys
  atapi.sys
  IdeChnDr.sys
  viasraid.sys
  AGP440.sys
  vaxscsi.sys
  nvatabus.sys
  viamraid.sys
  nvata.sys
  nvgts.sys
  iastorv.sys
  ViPrt.sys
  /md5stop
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them all in.

Here is the Malwarebytes log. This is the 2nd time I ran it. I had to run it again because the other log disappeared.

Malwarebytes' Anti-Malware 1.44
Database version: 3510
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18865

1/19/2010 6:58:33 PM
mbam-log-2010-01-19 (18-58-33).txt

Scan type: Quick Scan
Objects scanned: 89641
Time elapsed: 1 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 4
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{35b8d58c-b0cb-46b0-ba64-05b3804e4e86} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{cdbfb47b-58a8-4111-bf95-06178dce326d} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{35b8d58c-b0cb-46b0-ba64-05b3804e4e86} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{cdbfb47b-58a8-4111-bf95-06178dce326d} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AvScan (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files (x86)\Internet Saving Optimizer (Adware.DoubleD) -> Delete on reboot.
C:\Program Files (x86)\Internet Saving Optimizer\3.4.0.4340 (Adware.DoubleD) -> Delete on reboot.
C:\Program Files (x86)\Internet Saving Optimizer\3.4.0.4340\FF (Adware.DoubleD) -> Delete on reboot.
C:\Program Files (x86)\Internet Saving Optimizer\3.4.0.4340\FF\chrome (Adware.DoubleD) -> Delete on reboot.

Files Infected:
C:\Program Files (x86)\Internet Saving Optimizer\3.4.0.4340\FF\chrome\NPAddOn.jar (Adware.DoubleD) -> Delete on reboot.

Extra log:

OTL Extras logfile created on: 1/19/2010 6:16:26 PM - Run 1
OTL by OldTimer - Version 3.1.25.2 Folder = C:\Users\Hana\Downloads
64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18865)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

8.00 Gb Total Physical Memory | 6.00 Gb Available Physical Memory | 71.00% Memory free
16.00 Gb Paging File | 14.00 Gb Available in Paging File | 87.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 917.54 Gb Total Space | 739.33 Gb Free Space | 80.58% Space Free | Partition Type: NTFS
Drive D: | 13.97 Gb Total Space | 1.97 Gb Free Space | 14.12% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: BRUCE-PC
Current User Name: bruce
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Include 64bit Scans
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Minimal

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %* File not found
cmdfile [open] -- "%1" %* File not found
comfile [open] -- "%1" %* File not found
exefile [open] -- "%1" %* File not found
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1" File not found
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %* File not found
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1" File not found
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S File not found
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 File not found
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = 9F 9E 16 8C DC 5B C8 01 [binary data]
"VistaSp2" = C5 5A 84 15 0E 44 CA 01 [binary data]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"oobe_av" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{091BD3A4-65E2-4B82-9540-9FB9F19F3C38}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe |
"{118715EA-0B5D-4984-BEAD-4CA5AA12A2F4}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hpdvdsmart.exe |
"{1545D854-3361-4ED2-9E40-D499C95D144F}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartphoto.exe |
"{21E01D7D-B144-4FE3-9219-96D38386187B}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\kernel\clml\clmlsvc.exe |
"{4CDE0A2F-38CE-4DAB-8C59-7999343619FE}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartvideo.exe |
"{516F8080-D17D-4D1E-854F-6F3239C11CA7}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\tsmagent.exe |
"{55D24A24-288A-4C0E-97B3-FF3F02A411AD}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\hptouchsmartvideo.exe |
"{6281A2A6-45E4-41B9-A03F-D5B3B4D1F6B0}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartmusic.exe |
"{67FB687A-2725-45AA-B689-CD4FA6DF6B33}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\hptouchsmartmusic.exe |
"{8B2C07BE-29D5-47FC-8D0E-3CA071EF40B6}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\tsmagent.exe |
"{9C36AD46-3011-4FF1-8AB7-66A8B080DAEC}" = dir=in | app=c:\program files (x86)\cyberlink\powerdirector\pdr.exe |
"{C43DBC8B-3469-4DEA-92D0-7309FFB9EE90}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\hptouchsmartphoto.exe |
"{F4DF7E68-0A02-4D65-9D0A-C469373C5CB2}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\kernel\clml\clmlsvc.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{350AA351-21FA-3270-8B7A-835434E766AD}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
"{3E597AC0-C805-7F2C-FF91-6D2EA9368D37}" = ccc-utility64
"{4FFA2088-8317-3B14-93CD-4C699DB37843}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729
"{5F240DB8-0D74-4F13-86C3-929760392A8D}" = HP Remote Software
"{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{9EFC40E3-5F31-4F75-8445-286273F74D8E}" = Apple Mobile Device Support
"{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D2E8F543-D23A-4A38-AFFC-4BDEBFBA6FDA}" = HP MediaSmart SmartMenu
"{EE936C7A-EA40-31D5-9B65-8E3E089C3828}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
"{F7FF5EB8-E7C8-8096-0C33-A5B30CD2EA4C}" = ATI Catalyst Install Manager
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"NVIDIA Drivers" = NVIDIA Drivers
"OfficeTrial" = Microsoft Office Home and Student 60 day trial
"PC-Doctor for Windows" = Hardware Diagnostic Tools

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{0295F89F-F698-4101-9A7D-49F407EC2D82}" = HP Active Support Library
"{10133E8F-56BA-9679-B1C9-BDD2A737524D}" = Catalyst Control Center Graphics Light
"{1116E59F-AC01-B06D-024C-95E13490DE43}" = CCC Help Korean
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1896E712-2B3D-45eb-BCE9-542742A51032}" = PictureMover
"{1CC069FA-1A86-402E-9787-3F04E652C67A}" = HP Support Information
"{1F96599E-619C-1EBD-8BE6-F39A5029D344}" = CCC Help Finnish
"{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite Deluxe
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{254C37AA-6B72-4300-84F6-98A82419187E}" = ActiveCheck component for HP Active Support Library
"{25AEC278-A3E1-13C4-5BE3-95920A6AACB3}" = CCC Help Italian
"{26A24AE4-039D-4CA4-87B4-2F83216016FF}" = Java(TM) 6 Update 17
"{290CA856-3737-4874-864B-BA142F4823C8}_is1" = HP MediaSmart Demo
"{2EA45803-BEB7-46C4-9ADC-46A5F9E7BB77}" = GEAR driver installer for x86 and x64
"{2F2D50D7-C7A4-FAEC-4141-51B3D1DD543D}" = CCC Help Russian
"{30B2C06D-4E04-108F-84E4-DBDB3B7D9340}" = ccc-core-static
"{362C65F7-571F-8396-DF58-A6A8D63444D2}" = CCC Help Swedish
"{365B9E8A-5044-F17C-ABF1-815DF62F4B51}" = CCC Help Spanish
"{3FA365DF-2D68-45ED-8F83-8C8A33E65143}" = Apple Application Support
"{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"{444DB7A0-BB94-9942-7215-EF8165F3053B}" = Catalyst Control Center Graphics Full New
"{47F36D92-E58E-456D-B73C-3382737E4C42}" = HP Update
"{4D80B6CD-B297-FDE8-985B-05540F73ACDF}" = CCC Help German
"{541DEAC0-5F3D-45E6-B7CB-94ECF3B96748}" = Skype web features
"{55979C41-7D6A-49CC-B591-64AC1BBE2C8B}" = HP Picasso Media Center Add-In
"{5A9AB192-3A8F-6386-6CE2-80DC9CF9DCBA}" = Catalyst Control Center Graphics Previews Vista
"{5E39F0CC-4255-66B2-F8D1-FB76C5504C47}" = Catalyst Control Center Graphics Full Existing
"{66206F6F-A212-4FAC-837D-3415AA5698DC}" = Catalyst Control Center - Branding
"{669D4A35-146B-4314-89F1-1AC3D7B88367}" = HPAsset component for HP Active Support Library
"{67431FA8-4B89-42DD-A68E-30D77F6C8D99}_is1" = HP Easy Backup
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{6D8D64BE-F500-55B6-705D-DFD08AFE0624}" = Acrobat.com
"{6DD2B3B5-FE09-E821-A930-C154DA7F70C0}" = CCC Help Polish
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{72CEB52D-E5B8-B94F-0DB1-2E26F68F0394}" = Catalyst Control Center Core Implementation
"{73A43E42-3658-4DD9-8551-FACDA3632538}" = HP Advisor
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{784BEA84-FA66-4B19-BB80-7B545F248AC6}" = HP Total Care Setup
"{7F10292C-A190-4176-A665-A1ED3478DF86}" = LightScribe System Software
"{88104ACD-31BA-B16E-F151-5F295D215E75}" = CCC Help Danish
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8C3DC8C3-E569-3A75-753F-C04904776AEA}" = Catalyst Control Center Graphics Previews Common
"{8C657345-C0C0-42F0-2107-43F3F223C99E}" = CCC Help Turkish
"{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}" = TomTom HOME Visual Studio Merge Modules
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{9A02FA6E-01D8-451A-F373-767C2F906F21}" = CCC Help Czech
"{9CC89170-000B-457D-91F1-53691F85B223}" = Python 2.6.1
"{9F8E53F8-2B04-1CBE-80D2-722D8016BFAC}" = CCC Help French
"{A002C1C4-C17B-6269-66FA-CC113FFE4E89}" = CCC Help Japanese
"{A0640EC2-B97E-4FC1-AD14-227C9E386BB4}" = HP Recovery Manager RSS
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{AC49682F-CE9E-43D3-1556-95F4C19DCAFC}" = CCC Help Portuguese
"{AC76BA86-7AD7-1033-7B44-A91000000001}" = Adobe Reader 9.1.3
"{AC76BA86-7AD7-1033-7B44-A92000000001}" = Adobe Reader 9.2
"{AE469025-08BA-4B2A-915D-CC7765132419}" = Default Manager
"{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}" = HP MediaSmart Music/Photo/Video
"{B84739A3-F943-47E4-95D8-96381EF5AC48}" = HP Customer Experience Enhancements
"{B8AC1A89-FFD1-4F97-8051-E505A160F562}" = HP Odometer
"{BC07934A-69FF-A886-E4F1-480EA39C43C3}" = CCC Help Dutch
"{BE380C5D-BE4C-08C5-8123-79AC369A8029}" = CCC Help Norwegian
"{C03897FD-8FE2-A7A6-FA75-B0840CB949E0}" = CCC Help Greek
"{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
"{C79BF5BB-5671-41C0-A028-E9A2097D1AAD}" = Microsoft Live Search Toolbar
"{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"{CF3C3096-003A-9FC9-4715-9FC8962E35F3}" = Catalyst Control Center InstallProxy
"{D07A3080-A281-C40D-2E1E-699F98B4F3F7}" = CCC Help Chinese Traditional
"{D103C4BA-F905-437A-8049-DB24763BBE36}" = Skype™ 4.1
"{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD
"{DECD11E6-42D5-3416-AD6B-60A9093CE0CE}" = CCC Help Hungarian
"{DEF45232-204B-12BA-BCAC-105DCF05A399}" = CCC Help English
"{DF802C05-4660-418c-970C-B988ADB1D316}" = Microsoft Live Search Toolbar
"{E2883E8F-472F-4fb0-9522-AC9BF37916A7}" = Adobe Download Manager
"{E6B87DC4-2B3D-4483-ADFF-E483BF718991}" = OpenOffice.org 3.1
"{E9E34215-82EF-4909-BE2F-F581F0DC9062}" = DirectX for Managed Code Update (Summer 2004)
"{EA36F8FF-81C8-2832-F023-3CEB2283E3EB}" = CCC Help Thai
"{EADFF891-1161-6EC4-6F0A-7FF1E30F4C57}" = CCC Help Chinese Standard
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F2E05527-16B4-5855-E3FD-D27A7EE477B4}" = Catalyst Control Center Localization All
"{FB8E2BF3-74B7-75D5-941D-FBF10395D002}" = Skins
"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Card Reader Driver and USIM Editor Program_is1" = USIM Editor 1.0.24.0
"EPSON Scanner" = EPSON Scan
"ERUNT_is1" = ERUNT 1.1j
"HijackThis" = HijackThis 2.0.2
"InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite Deluxe
"InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"InstallShield_{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}" = HP MediaSmart Music/Photo/Video
"InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
"InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Mozilla Firefox (3.5.7)" = Mozilla Firefox (3.5.7)
"N360" = Norton 360
"pywin32-py2.6" = Python 2.6 pywin32-212
"TomTom HOME" = TomTom HOME 2.7.2.1825
"WildTangent hp Master Uninstall" = HP Games

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 1/13/2010 3:34:41 PM | Computer Name = bruce-PC | Source = Application Hang | ID = 1002
Description = The program iexplore.exe version 8.0.6001.18865 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: 3a40 Start Time: 01ca948077fe899a Termination Time: 0

Error - 1/13/2010 3:36:35 PM | Computer Name = bruce-PC | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 8.0.6001.18865, time stamp
0x4b077416, faulting module Flash10c.ocx, version 10.0.32.18, time stamp 0x4a613d79,
exception code 0xc0000005, fault offset 0x001579a2, process id 0x3864, application
start time 0x01ca94879fb4d78a.

Error - 1/13/2010 5:55:34 PM | Computer Name = bruce-PC | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 8.0.6001.18865, time stamp
0x4b077416, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03824,
exception code 0xc0000005, fault offset 0x00038e7c, process id 0x33a8, application
start time 0x01ca946c37f8b46a.

Error - 1/13/2010 9:24:08 PM | Computer Name = bruce-PC | Source = MsiInstaller | ID = 1013
Description =

Error - 1/13/2010 9:24:08 PM | Computer Name = bruce-PC | Source = MsiInstaller | ID = 11719
Description =

Error - 1/13/2010 9:24:13 PM | Computer Name = bruce-PC | Source = MsiInstaller | ID = 1013
Description =

Error - 1/14/2010 1:19:17 AM | Computer Name = bruce-PC | Source = WinMgmt | ID = 10
Description =

Error - 1/14/2010 1:32:55 AM | Computer Name = bruce-PC | Source = EventSystem | ID = 4621
Description =

Error - 1/14/2010 1:46:00 AM | Computer Name = bruce-PC | Source = EventSystem | ID = 4621
Description =

Error - 1/14/2010 1:51:51 AM | Computer Name = bruce-PC | Source = WinMgmt | ID = 10
Description =

[ Media Center Events ]
Error - 10/11/2009 11:48:29 PM | Computer Name = bruce-PC | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package SportsSchedule.

Error - 10/25/2009 11:40:05 PM | Computer Name = bruce-PC | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package SportsSchedule.

[ System Events ]
Error - 11/28/2009 4:58:44 AM | Computer Name = bruce-PC | Source = Dhcp | ID = 1002
Description = The IP address lease 0.0.0.0 for the Network Card with network address
00261819EE31 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a
DHCPNACK message).

Error - 11/28/2009 4:58:45 AM | Computer Name = bruce-PC | Source = Dhcp | ID = 1002
Description = The IP address lease 0.0.0.0 for the Network Card with network address
00261819EE31 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a
DHCPNACK message).

Error - 11/28/2009 4:58:46 AM | Computer Name = bruce-PC | Source = Dhcp | ID = 1002
Description = The IP address lease 0.0.0.0 for the Network Card with network address
00261819EE31 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a
DHCPNACK message).

Error - 11/28/2009 4:58:47 AM | Computer Name = bruce-PC | Source = Dhcp | ID = 1002
Description = The IP address lease 0.0.0.0 for the Network Card with network address
00261819EE31 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a
DHCPNACK message).

Error - 11/28/2009 4:58:48 AM | Computer Name = bruce-PC | Source = Dhcp | ID = 1002
Description = The IP address lease 0.0.0.0 for the Network Card with network address
00261819EE31 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a
DHCPNACK message).

Error - 11/28/2009 4:58:49 AM | Computer Name = bruce-PC | Source = Dhcp | ID = 1002
Description = The IP address lease 0.0.0.0 for the Network Card with network address
00261819EE31 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a
DHCPNACK message).

Error - 11/28/2009 4:58:50 AM | Computer Name = bruce-PC | Source = Dhcp | ID = 1002
Description = The IP address lease 0.0.0.0 for the Network Card with network address
00261819EE31 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a
DHCPNACK message).

Error - 11/28/2009 4:58:51 AM | Computer Name = bruce-PC | Source = Dhcp | ID = 1002
Description = The IP address lease 0.0.0.0 for the Network Card with network address
00261819EE31 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a
DHCPNACK message).

Error - 11/28/2009 4:58:52 AM | Computer Name = bruce-PC | Source = Dhcp | ID = 1002
Description = The IP address lease 0.0.0.0 for the Network Card with network address
00261819EE31 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a
DHCPNACK message).

Error - 11/28/2009 4:58:53 AM | Computer Name = bruce-PC | Source = Dhcp | ID = 1002
Description = The IP address lease 0.0.0.0 for the Network Card with network address
00261819EE31 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a
DHCPNACK message).


< End of report >


OTL log:

OTL logfile created on: 1/19/2010 6:16:26 PM - Run 1
OTL by OldTimer - Version 3.1.25.2 Folder = C:\Users\Hana\Downloads
64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18865)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

8.00 Gb Total Physical Memory | 6.00 Gb Available Physical Memory | 71.00% Memory free
16.00 Gb Paging File | 14.00 Gb Available in Paging File | 87.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 917.54 Gb Total Space | 739.33 Gb Free Space | 80.58% Space Free | Partition Type: NTFS
Drive D: | 13.97 Gb Total Space | 1.97 Gb Free Space | 14.12% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: BRUCE-PC
Current User Name: bruce
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Include 64bit Scans
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Minimal

========== Processes (SafeList) ==========

PRC - C:\Users\Hana\Downloads\OTL.exe (OldTimer Tools)
PRC - C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)
PRC - C:\Program Files (x86)\Windows Media Player\wmplayer.exe (Microsoft Corporation)
PRC - C:\Program Files (x86)\Norton 360\Engine\3.0.0.134\ccSvcHst.exe (Symantec Corporation)
PRC - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe (Apple Inc.)
PRC - C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe (TomTom)
PRC - C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe (TomTom)
PRC - C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin (OpenOffice.org)
PRC - C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe (OpenOffice.org)
PRC - C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe (CyberLink Corp.)
PRC - C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe (CyberLink)
PRC - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe (Hewlett-Packard)
PRC - C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe (CyberLink Corp.)
PRC - c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe (Hewlett-Packard Company)
PRC - C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe (Hewlett-Packard)
PRC - C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe (Hewlett-Packard)
PRC - C:\Program Files (x86)\Hewlett-Packard\HP Easy Backup\HPBtnSrv.exe ()


========== Modules (SafeList) ==========

MOD - C:\Users\Hana\Downloads\OTL.exe (OldTimer Tools)
MOD - C:\Windows\SysWOW64\comdlg32.dll (Microsoft Corporation)


========== Win32 Services (SafeList) ==========

SRV:64bit: - (FontCache) -- C:\Windows\SysNative\FntCache.dll (Microsoft Corporation)
SRV:64bit: - (Ati External Event Utility) -- C:\Windows\SysNative\Ati2evxx.exe (ATI Technologies Inc.)
SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV - (getPlusHelper) getPlus(R) -- C:\Program Files (x86)\NOS\bin\getPlus_Helper.dll (NOS Microsystems Ltd.)
SRV - (AfaService) -- C:\Windows\SysWOW64\afasrv64.exe ()
SRV - (N360) -- C:\Program Files (x86)\Norton 360\Engine\3.0.0.134\ccSvcHst.exe (Symantec Corporation)
SRV - (Apple Mobile Device) -- C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe (Apple Inc.)
SRV - (TomTomHOMEService) -- C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe (TomTom)
SRV - (gusvc) -- C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe (Google)
SRV - (clr_optimization_v2.0.50727_64) -- C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe (Microsoft Corporation)
SRV - (LightScribeService) -- c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe (Hewlett-Packard Company)
SRV - (GameConsoleService) -- C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe (WildTangent, Inc.)
SRV - (HP Health Check Service) -- c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe (Hewlett-Packard)
SRV - (HPBtnSrv) -- C:\Program Files (x86)\Hewlett-Packard\HP Easy Backup\HPBtnSrv.exe ()
SRV - (MSDTC) -- C:\Windows\SysWOW64\Msdtc [2006/11/02 05:34:14 | 00,000,000 | ---D | M]
SRV - (vds) -- C:\Windows\SysWOW64\wbem\vds.mof ()
SRV - (VSS) -- C:\Windows\SysWOW64\wbem\vss.mof ()


========== Driver Services (SafeList) ==========

DRV:64bit: - (WpdUsb) -- C:\Windows\SysNative\DRIVERS\wpdusb.sys (Microsoft Corporation)
DRV:64bit: - (SymEvent) -- C:\Windows\SysNative\Drivers\SYMEVENT64x86.SYS (Symantec Corporation)
DRV:64bit: - (ccHP) -- C:\Windows\SysNative\drivers\N360x64\0300000.086\ccHPx64.sys (Symantec Corporation)
DRV:64bit: - (SRTSP) -- C:\Windows\SysNative\drivers\N360x64\0300000.086\SRTSP64.SYS (Symantec Corporation)
DRV:64bit: - (SymEFA) -- C:\Windows\SysNative\drivers\N360x64\0300000.086\SYMEFA64.SYS (Symantec Corporation)
DRV:64bit: - (BHDrvx64) -- C:\Windows\SysNative\drivers\N360x64\0300000.086\BHDrvx64.sys (Symantec Corporation)
DRV:64bit: - (SYMTDI) -- C:\Windows\SysNative\drivers\N360x64\0300000.086\SYMTDI.SYS (Symantec Corporation)
DRV:64bit: - (SYMFW) -- C:\Windows\SysNative\drivers\N360x64\0300000.086\SYMFW.SYS (Symantec Corporation)
DRV:64bit: - (SYMNDISV) -- C:\Windows\SysNative\drivers\N360x64\0300000.086\SYMNDISV.SYS (Symantec Corporation)
DRV:64bit: - (SymIM) -- C:\Windows\SysNative\DRIVERS\SymIMv.sys (Symantec Corporation)
DRV:64bit: - (SRTSPX) Symantec Real Time Storage Protection (PEL) -- C:\Windows\SysNative\drivers\N360x64\0300000.086\SRTSPX64.SYS (Symantec Corporation)
DRV:64bit: - (HdAudAddService) -- C:\Windows\SysNative\drivers\HdAudio.sys (Microsoft Corporation)
DRV:64bit: - (PCDSRVC{F36B3A4C-F95654BD-06000000}_0) -- c:\Program Files\PC-Doctor for Windows\pcdsrvc_x64.pkms (PC-Doctor, Inc.)
DRV:64bit: - (atikmdag) -- C:\Windows\SysNative\DRIVERS\atikmdag.sys (ATI Technologies Inc.)
DRV:64bit: - (GEARAspiWDM) -- C:\Windows\SysNative\DRIVERS\GEARAspiWDM.sys (GEAR Software Inc.)
DRV:64bit: - (athr) -- C:\Windows\SysNative\DRIVERS\athrx.sys (Atheros Communications, Inc.)
DRV:64bit: - (MHIKEY10) -- C:\Windows\SysNative\Drivers\MHIKEY10x64.sys (Generic USB smartcard reader)
DRV - (IDSVia64) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100119.001\IDSviA64.sys (Symantec Corporation)
DRV - (NAVEX15) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100119.008\EX64.SYS (Symantec Corporation)
DRV - (eeCtrl) -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys (Symantec Corporation)
DRV - (EraserUtilRebootDrv) -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys (Symantec Corporation)
DRV - (NAVENG) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100119.008\ENG64.SYS (Symantec Corporation)
DRV - ({55662437-DA8C-40c0-AADA-2C816A897A49}) -- c:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl (CyberLink Corp.)
DRV - (Tcpip) -- C:\Windows\SysWOW64\wbem\tcpip.mof ()
DRV - (mpsdrv) -- C:\Windows\SysWOW64\wbem\mpsdrv.mof ()


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:5555

FF - HKLM\software\mozilla\Mozilla Firefox 3.5.7\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2010/01/15 03:14:46 | 00,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.5.7\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2010/01/15 23:07:02 | 00,000,000 | ---D | M]

[2010/01/19 06:40:22 | 00,000,000 | ---D | M] -- C:\Program Files (x86)\Mozilla Firefox\extensions

O1 HOSTS File: ([2006/09/18 13:37:24 | 00,000,761 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg64.dll (Google Inc.)
O2 - BHO: (Adobe PDF Link Helper) - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
O2 - BHO: (Skype add-on (mastermind)) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\3.0.0.134\CoIEPlg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\3.0.0.134\IPSBHO.dll (Symantec Corporation)
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll (Google Inc.)
O2 - BHO: (Microsoft Live Search Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0552.0\msneshellx.dll (Microsoft Corp.)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (no name) - - No CLSID value found.
O3 - HKLM\..\Toolbar: (Microsoft Live Search Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0552.0\msneshellx.dll (Microsoft Corp.)
O3 - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\3.0.0.134\CoIEPlg.dll (Symantec Corporation)
O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\3.0.0.134\CoIEPlg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [HP Remote Software] C:\Program Files\Hewlett-Packard\HP Remote\HP REMOTE V1.0.5.exe ()
O4:64bit: - HKLM..\Run: [NVRaidService] C:\Windows\SysNative\nvraidservice.exe (NVIDIA Corporation)
O4:64bit: - HKLM..\Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe (Hewlett-Packard)
O4:64bit: - HKLM..\Run: [USBestCR] C:\Program Files (x86)\USIM Editor\iconcs66497719.exe ()
O4:64bit: - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKLM..\Run: [Adobe ARM] C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [CLMLServer for HP TouchSmart] c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe (CyberLink)
O4 - HKLM..\Run: [DVDAgent] c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe (CyberLink Corp.)
O4 - HKLM..\Run: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe (Hewlett-Packard)
O4 - HKLM..\Run: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe (Hewlett-Packard)
O4 - HKLM..\Run: [hpsysdrv] c:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe (Hewlett-Packard)
O4 - HKLM..\Run: [Malwarebytes Anti-Malware (reboot)] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe (Malwarebytes Corporation)
O4 - HKLM..\Run: [Microsoft Default Manager] c:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe (Microsoft Corp.)
O4 - HKLM..\Run: [StartCCC] c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKLM..\Run: [TSMAgent] c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdateLBPShortCut] c:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdateP2GoShortCut] c:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdatePDIRShortCut] c:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdatePSTShortCut] c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [USBestCR] C:\Program Files (x86)\USIM Editor\iconcs66497719.exe ()
O4 - HKCU..\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe (Hewlett-Packard)
O4 - HKCU..\Run: [Skype] C:\Program Files (x86)\Skype\Phone\Skype.exe (Skype Technologies S.A.)
O4 - HKCU..\Run: [swg] C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O4 - HKCU..\Run: [TomTomHOME.exe] C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe (TomTom)
O4 - HKCU..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe File not found
O4 - HKLM..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation)
O4 - HKLM..\RunOnce: [Uninstall Adobe Download Manager] File not found
O4 - Startup: C:\Users\bruce\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ERUNT AutoBackup.lnk = C:\Program Files (x86)\ERUNT\AUTOBACK.EXE ()
O4 - Startup: C:\Users\bruce\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OpenOffice.org 3.1.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O9 - Extra Button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebook.com/controls/...Uploader55.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jin...ndows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jin...ndows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jin...ndows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (get_atlcom Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\symres {AA1061FE-6C41-421f-9344-69640C9732AB} - Reg Error: Key error. File not found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\symres {AA1061FE-6C41-421f-9344-69640C9732AB} - C:\Program Files (x86)\Norton 360\Engine\3.0.0.134\CoIEPlg.dll (Symantec Corporation)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Windows\Web\Wallpaper\img11.jpg
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\img11.jpg
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{1f5f33fd-de0c-11de-97fd-00261819ee31}\Shell - "" = AutoRun
O33 - MountPoints2\{1f5f33fd-de0c-11de-97fd-00261819ee31}\Shell\AutoRun\command - "" = L:\LaunchU3.exe -- File not found
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
64bit: O35 - comfile [open] -- "%1" %* File not found
64bit: O35 - exefile [open] -- "%1" %* File not found
O35 - comfile [open] -- "%1" %*
O35 - exefile [open] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/01/19 18:00:02 | 00,000,000 | ---D | C] -- C:\Users\bruce\AppData\Roaming\Malwarebytes
[2010/01/19 17:59:59 | 00,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
[2010/01/19 17:59:57 | 00,022,104 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2010/01/19 17:59:57 | 00,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2010/01/19 17:59:57 | 00,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2010/01/16 01:13:51 | 00,000,000 | ---D | C] -- C:\Users\bruce\AppData\Roaming\Mozilla
[2010/01/15 23:07:02 | 00,000,000 | ---D | C] -- C:\Program Files (x86)\NOS
[2010/01/15 03:14:41 | 00,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Firefox
[2010/01/14 00:03:32 | 00,000,000 | ---D | C] -- C:\Program Files (x86)\Trend Micro
[2010/01/13 23:59:56 | 00,000,000 | ---D | C] -- C:\Program Files (x86)\ERUNT
[2010/01/13 17:23:22 | 00,000,000 | ---D | C] -- C:\Users\bruce\AppData\Local\Apple
[2010/01/13 17:23:10 | 00,000,000 | ---D | C] -- C:\Program Files (x86)\Apple Software Update
[2010/01/13 17:20:41 | 00,000,000 | ---D | C] -- C:\Program Files\Common Files\Apple
[2010/01/13 17:20:07 | 00,000,000 | ---D | C] -- C:\ProgramData\Apple
[2010/01/13 17:20:07 | 00,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Apple
[2010/01/13 01:03:23 | 00,000,000 | ---D | C] -- C:\Users\bruce\AppData\Local\uvsmbu
[2010/01/13 01:03:13 | 00,000,000 | ---D | C] -- C:\Users\bruce\AppData\Local\bkooab
[2010/01/12 23:20:58 | 00,000,000 | ---D | C] -- C:\Users\bruce\AppData\Roaming\Real
[2010/01/12 15:09:07 | 00,189,440 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\t2embed.dll
[2010/01/12 15:09:07 | 00,156,672 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\t2embed.dll
[2010/01/12 15:09:07 | 00,096,256 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\fontsub.dll
[2010/01/12 15:09:07 | 00,072,704 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\fontsub.dll
[2009/12/27 17:32:55 | 00,000,000 | ---D | C] -- C:\ProgramData\HipSoft

========== Files - Modified Within 30 Days ==========

[2010/01/19 18:16:00 | 00,000,434 | -H-- | M] () -- C:\Windows\tasks\User_Feed_Synchronization-{D29F4D90-D064-48D5-B5F3-BFCCD13C5303}.job
[2010/01/19 18:11:53 | 01,310,720 | -HS- | M] () -- C:\Users\bruce\NTUSER.DAT
[2010/01/19 18:00:02 | 00,000,850 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/01/19 17:59:15 | 00,524,288 | -HS- | M] () -- C:\Users\bruce\NTUSER.DAT{f97df590-039b-11df-8ef8-00261819ee31}.TMContainer00000000000000000001.regtrans-ms
[2010/01/19 17:59:15 | 00,065,536 | -HS- | M] () -- C:\Users\bruce\NTUSER.DAT{f97df590-039b-11df-8ef8-00261819ee31}.TM.blf
[2010/01/19 16:39:40 | 00,003,616 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2010/01/19 16:39:40 | 00,003,616 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2010/01/19 06:39:50 | 00,065,536 | ---- | M] () -- C:\Windows\SysNative\Ikeext.etl
[2010/01/19 06:39:37 | 00,000,006 | -H-- | M] () -- C:\Windows\tasks\SA.DAT
[2010/01/19 06:39:29 | 00,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2010/01/17 13:31:51 | 00,524,288 | -HS- | M] () -- C:\Users\bruce\NTUSER.DAT{f97df590-039b-11df-8ef8-00261819ee31}.TMContainer00000000000000000002.regtrans-ms
[2010/01/17 01:32:16 | 00,690,960 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2010/01/17 01:32:16 | 00,595,446 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2010/01/17 01:32:16 | 00,101,144 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2010/01/17 00:24:15 | 00,524,288 | -HS- | M] () -- C:\Users\bruce\NTUSER.DAT{52f7b65e-ff91-11de-80bc-00261819ee31}.TMContainer00000000000000000001.regtrans-ms
[2010/01/17 00:24:15 | 00,065,536 | -HS- | M] () -- C:\Users\bruce\NTUSER.DAT{52f7b65e-ff91-11de-80bc-00261819ee31}.TM.blf
[2010/01/15 03:14:48 | 00,001,780 | ---- | M] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[2010/01/14 19:29:27 | 01,497,004 | -H-- | M] () -- C:\Users\bruce\AppData\Local\IconCache.db
[2010/01/14 00:03:33 | 00,001,930 | ---- | M] () -- C:\Users\bruce\Desktop\HijackThis.lnk
[2010/01/14 00:01:28 | 00,000,945 | ---- | M] () -- C:\Users\bruce\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ERUNT AutoBackup.lnk
[2010/01/14 00:01:22 | 00,000,765 | ---- | M] () -- C:\Users\bruce\Desktop\NTREGOPT.lnk
[2010/01/14 00:01:22 | 00,000,746 | ---- | M] () -- C:\Users\bruce\Desktop\ERUNT.lnk
[2010/01/13 23:11:21 | 00,006,836 | ---- | M] () -- C:\Users\bruce\AppData\Local\d3d9caps.dat
[2010/01/12 22:26:38 | 00,524,288 | -HS- | M] () -- C:\Users\bruce\NTUSER.DAT{52f7b65e-ff91-11de-80bc-00261819ee31}.TMContainer00000000000000000002.regtrans-ms
[2010/01/12 22:26:37 | 00,524,288 | -HS- | M] () -- C:\Users\bruce\NTUSER.DAT{b9020bc6-d434-11de-8d85-00261819ee31}.TMContainer00000000000000000001.regtrans-ms
[2010/01/12 22:26:37 | 00,065,536 | -HS- | M] () -- C:\Users\bruce\NTUSER.DAT{b9020bc6-d434-11de-8d85-00261819ee31}.TM.blf
[2010/01/11 14:12:31 | 00,000,000 | -H-- | M] () -- C:\Windows\SysNative\drivers\Msft_User_WpdMtpDr_01_07_00.Wdf
[2010/01/08 22:55:58 | 00,001,919 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2010/01/07 16:07:14 | 00,038,224 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
[2010/01/07 16:07:06 | 00,022,104 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2010/01/07 00:31:26 | 10,626,63889 | ---- | M] () -- C:\Windows\MEMORY.DMP

========== Files Created - No Company Name ==========

[2010/01/19 18:00:02 | 00,000,850 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/01/17 13:31:50 | 00,524,288 | -HS- | C] () -- C:\Users\bruce\NTUSER.DAT{f97df590-039b-11df-8ef8-00261819ee31}.TMContainer00000000000000000002.regtrans-ms
[2010/01/17 13:31:50 | 00,524,288 | -HS- | C] () -- C:\Users\bruce\NTUSER.DAT{f97df590-039b-11df-8ef8-00261819ee31}.TMContainer00000000000000000001.regtrans-ms
[2010/01/17 13:31:50 | 00,065,536 | -HS- | C] () -- C:\Users\bruce\NTUSER.DAT{f97df590-039b-11df-8ef8-00261819ee31}.TM.blf
[2010/01/15 03:14:48 | 00,001,780 | ---- | C] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[2010/01/14 00:03:33 | 00,001,930 | ---- | C] () -- C:\Users\bruce\Desktop\HijackThis.lnk
[2010/01/14 00:01:28 | 00,000,945 | ---- | C] () -- C:\Users\bruce\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ERUNT AutoBackup.lnk
[2010/01/13 23:59:57 | 00,000,765 | ---- | C] () -- C:\Users\bruce\Desktop\NTREGOPT.lnk
[2010/01/13 23:59:57 | 00,000,746 | ---- | C] () -- C:\Users\bruce\Desktop\ERUNT.lnk
[2010/01/12 22:26:38 | 00,524,288 | -HS- | C] () -- C:\Users\bruce\NTUSER.DAT{52f7b65e-ff91-11de-80bc-00261819ee31}.TMContainer00000000000000000002.regtrans-ms
[2010/01/12 22:26:38 | 00,524,288 | -HS- | C] () -- C:\Users\bruce\NTUSER.DAT{52f7b65e-ff91-11de-80bc-00261819ee31}.TMContainer00000000000000000001.regtrans-ms
[2010/01/12 22:26:38 | 00,065,536 | -HS- | C] () -- C:\Users\bruce\NTUSER.DAT{52f7b65e-ff91-11de-80bc-00261819ee31}.TM.blf
[2010/01/11 14:12:31 | 00,000,000 | -H-- | C] () -- C:\Windows\SysNative\drivers\Msft_User_WpdMtpDr_01_07_00.Wdf
[2009/09/26 18:09:27 | 00,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2009/09/23 20:17:23 | 00,117,248 | ---- | C] () -- C:\Windows\SysWow64\EhStorAuthn.dll
[2009/09/23 20:16:54 | 00,368,640 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/08/23 09:29:30 | 00,006,836 | ---- | C] () -- C:\Users\bruce\AppData\Local\d3d9caps.dat
[2009/08/20 16:59:37 | 00,000,110 | ---- | C] () -- C:\Users\bruce\AppData\Roaming\wklnhst.dat
[2009/08/05 19:21:52 | 00,006,144 | ---- | C] () -- C:\Users\bruce\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/04/24 07:26:33 | 00,354,816 | ---- | C] () -- C:\Windows\SysWow64\pythoncom26.dll
[2009/04/24 07:26:33 | 00,108,032 | ---- | C] () -- C:\Windows\SysWow64\pywintypes26.dll
[2008/01/20 18:50:05 | 00,060,124 | ---- | C] () -- C:\Windows\SysWow64\tcpmon.ini

========== Custom Scans ==========



< MD5 for: AGP440.SYS >
[2008/01/20 18:46:51 | 00,064,568 | ---- | M] (Microsoft Corporation) MD5=F6F6793B7F17B550ECFDBD3B229173F7 -- C:\Windows\winsxs\amd64_machine.inf_31bf3856ad364e35_6.0.6001.18000_none_163188bf770e4ab0\AGP440.sys
[2008/01/20 18:46:51 | 00,064,568 | ---- | M] (Microsoft Corporation) MD5=F6F6793B7F17B550ECFDBD3B229173F7 -- C:\Windows\winsxs\amd64_machine.inf_31bf3856ad364e35_6.0.6002.18005_none_181d01cb743015fc\AGP440.sys

< MD5 for: ATAPI.SYS >
[2008/01/20 18:46:50 | 00,022,584 | ---- | M] (Microsoft Corporation) MD5=1898FAE8E07D97F2F6C2D5326C633FAC -- C:\Windows\winsxs\amd64_mshdc.inf_31bf3856ad364e35_6.0.6001.18000_none_3956c39dd9e73fd2\atapi.sys
[2009/04/10 23:15:00 | 00,020,952 | ---- | M] (Microsoft Corporation) MD5=E68D9B3A3905619732F7FE039466A623 -- C:\Windows\winsxs\amd64_mshdc.inf_31bf3856ad364e35_6.0.6002.18005_none_3b423ca9d7090b1e\atapi.sys

< MD5 for: CNGAUDIT.DLL >
[2006/11/02 03:16:48 | 00,014,848 | ---- | M] (Microsoft Corporation) MD5=21322B1A2AD337C579F4A65EA0D25193 -- C:\Windows\winsxs\amd64_microsoft-windows-cngaudit-dll_31bf3856ad364e35_6.0.6000.16386_none_424bc4aceb06de1c\cngaudit.dll
[2006/11/02 01:46:03 | 00,011,776 | ---- | M] (Microsoft Corporation) MD5=7F15B4953378C8B5161D65C26D5FED4D -- C:\Windows\SysWOW64\cngaudit.dll
[2006/11/02 01:46:03 | 00,011,776 | ---- | M] (Microsoft Corporation) MD5=7F15B4953378C8B5161D65C26D5FED4D -- C:\Windows\SysWOW64\cngaudit.dll
[2006/11/02 01:46:03 | 00,011,776 | ---- | M] (Microsoft Corporation) MD5=7F15B4953378C8B5161D65C26D5FED4D -- C:\Windows\winsxs\x86_microsoft-windows-cngaudit-dll_31bf3856ad364e35_6.0.6000.16386_none_e62d292932a96ce6\cngaudit.dll

< MD5 for: EVENTLOG.DLL >
[2007/05/17 20:34:04 | 00,007,216 | ---- | M] () MD5=C2A279A458A06DE2C83D842AA042B5A8 -- C:\Program Files (x86)\Cyberlink\PowerDirector\EventLog.dll

< MD5 for: IASTORV.SYS >
[2008/01/20 18:46:59 | 00,290,872 | ---- | M] (Intel Corporation) MD5=3E3BF3627D886736D0B4E90054F929F6 -- C:\Windows\winsxs\amd64_iastorv.inf_31bf3856ad364e35_6.0.6001.18000_none_0b2fedfc40256bc5\iaStorV.sys

< MD5 for: NETLOGON.DLL >
[2008/01/20 18:51:03 | 00,716,800 | ---- | M] (Microsoft Corporation) MD5=5D0A4891F8CD0E9E64FF57A6A34044F5 -- C:\Windows\winsxs\amd64_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6001.18000_none_59d652c6f057598d\netlogon.dll
[2009/04/10 22:28:23 | 00,592,896 | ---- | M] (Microsoft Corporation) MD5=95DAECF0FB120A7B5DA679CC54E37DDE -- C:\Windows\SysWOW64\netlogon.dll
[2009/04/10 22:28:23 | 00,592,896 | ---- | M] (Microsoft Corporation) MD5=95DAECF0FB120A7B5DA679CC54E37DDE -- C:\Windows\SysWOW64\netlogon.dll
[2009/04/10 22:28:23 | 00,592,896 | ---- | M] (Microsoft Corporation) MD5=95DAECF0FB120A7B5DA679CC54E37DDE -- C:\Windows\winsxs\wow64_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6002.18005_none_6616762521d9e6d4\netlogon.dll
[2009/04/10 23:11:16 | 00,717,312 | ---- | M] (Microsoft Corporation) MD5=A3F1B171702CA04744EE514243B45BFB -- C:\Windows\winsxs\amd64_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6002.18005_none_5bc1cbd2ed7924d9\netlogon.dll
[2008/01/20 18:48:28 | 00,592,384 | ---- | M] (Microsoft Corporation) MD5=A8EFC0B6E75B789F7FD3BA5025D4E37F -- C:\Windows\winsxs\wow64_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6001.18000_none_642afd1924b81b88\netlogon.dll

< MD5 for: NVSTOR.SYS >
[2008/01/20 18:46:54 | 00,054,328 | ---- | M] (NVIDIA Corporation) MD5=F7EA0FE82842D05EDA3EFDD376DBFDBA -- C:\Windows\winsxs\amd64_nvraid.inf_31bf3856ad364e35_6.0.6001.18000_none_95f95eab775c159d\nvstor.sys

< MD5 for: SCECLI.DLL >
[2008/01/20 18:50:28 | 00,177,152 | ---- | M] (Microsoft Corporation) MD5=28B84EB538F7E8A0FE8B9299D591E0B9 -- C:\Windows\winsxs\wow64_microsoft-windows-s..urationengineclient_31bf3856ad364e35_6.0.6001.18000_none_9e812831c5d9a243\scecli.dll
[2008/01/20 18:49:49 | 00,235,520 | ---- | M] (Microsoft Corporation) MD5=35F1DD99F9903BC267C2AF16B09F9BF7 -- C:\Windows\winsxs\amd64_microsoft-windows-s..urationengineclient_31bf3856ad364e35_6.0.6001.18000_none_942c7ddf9178e048\scecli.dll
[2009/04/10 22:28:24 | 00,177,152 | ---- | M] (Microsoft Corporation) MD5=8FC182167381E9915651267044105EE1 -- C:\Windows\SysWOW64\scecli.dll
[2009/04/10 22:28:24 | 00,177,152 | ---- | M] (Microsoft Corporation) MD5=8FC182167381E9915651267044105EE1 -- C:\Windows\SysWOW64\scecli.dll
[2009/04/10 22:28:24 | 00,177,152 | ---- | M] (Microsoft Corporation) MD5=8FC182167381E9915651267044105EE1 -- C:\Windows\winsxs\wow64_microsoft-windows-s..urationengineclient_31bf3856ad364e35_6.0.6002.18005_none_a06ca13dc2fb6d8f\scecli.dll
[2009/04/10 23:11:23 | 00,235,520 | ---- | M] (Microsoft Corporation) MD5=9922ADB6DCA8F0F5EA038BEFF339C08B -- C:\Windows\winsxs\amd64_microsoft-windows-s..urationengineclient_31bf3856ad364e35_6.0.6002.18005_none_9617f6eb8e9aab94\scecli.dll
< End of report >


Thanks!

Hi,

I'm terribly sorry that you had to wait for response. Of some reason my topic subscription tracking showed this topic with my reply as the latest one.

Please start MBAM, update its definitions on the update tab and run a quick scan. Let the found items be removed and post back the report together with a fresh OTL.txt log.

It's okay for the late response. I was out of town. Is there anyway to update without purchasing the program?

Quote:

---

Is there anyway to update without purchasing the program?

---

Yes. Start MBAM, go to update tab and click "Check for updates".

The "Check for Updates" button is there, but it's impossible to click on it.

Hi,

Are you running MBAM with adminstrator rights? If you're please try these steps:

1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart system.
3. Download and run this.
4. It will ask to restart your computer.
5. After reboot reinstall fresh copy of MBAM.

See if that makes the button clickable.

Hello,

I followed those steps. When it tries to update I get an error message. The error code is this:

732 (12029, 0)

Hi,


Let's run OTL.

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  
  Code:

  ---

  :OTL
SRV - (AfaService) -- C:\Windows\SysWOW64\afasrv64.exe ()
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:5555
:Files
C:\Users\bruce\AppData\Local\uvsmbu
C:\Users\bruce\AppData\Local\bkooab
:Commands
[emptytemp]
[Reboot]

  ---

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot when it is done
• Then post a new OTL log

See if you're able to run MBAM update now.

Here's the log:
All processes killed
========== OTL ==========
Service AfaService stopped successfully!
Service AfaService deleted successfully!
C:\Windows\SysWOW64\afasrv64.exe moved successfully.
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyEnable|dword:0 /E : value set successfully!
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyOverride| /E : value set successfully!
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyServer| /E : value set successfully!
========== FILES ==========
C:\Users\bruce\AppData\Local\uvsmbu folder moved successfully.
C:\Users\bruce\AppData\Local\bkooab folder moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: bruce
->Temp folder emptied: 44555 bytes
->Temporary Internet Files folder emptied: 5276563 bytes
->Java cache emptied: 37573888 bytes
->FireFox cache emptied: 37792873 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Hana
->Temp folder emptied: 3649 bytes
->Temporary Internet Files folder emptied: 41720628 bytes
->Java cache emptied: 37653074 bytes
->FireFox cache emptied: 87440888 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 104089 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 32902 bytes
RecycleBin emptied: 255705 bytes

Total Files Cleaned = 236.00 mb


OTL by OldTimer - Version 3.1.28.0 log created on 02092010_103738

Files\Folders moved on Reboot...
File\Folder C:\Windows\temp\JET52D0.tmp not found!

Registry entries deleted on Reboot...


I still can't run the MBAM updates.

I still can't update MBAM. Here's the OTL log:

All processes killed
========== OTL ==========
Service AfaService stopped successfully!
Service AfaService deleted successfully!
C:\Windows\SysWOW64\afasrv64.exe moved successfully.
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyEnable|dword:0 /E : value set successfully!
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyOverride| /E : value set successfully!
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyServer| /E : value set successfully!
========== FILES ==========
C:\Users\bruce\AppData\Local\uvsmbu folder moved successfully.
C:\Users\bruce\AppData\Local\bkooab folder moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: bruce
->Temp folder emptied: 44555 bytes
->Temporary Internet Files folder emptied: 5276563 bytes
->Java cache emptied: 37573888 bytes
->FireFox cache emptied: 37792873 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Hana
->Temp folder emptied: 3649 bytes
->Temporary Internet Files folder emptied: 41720628 bytes
->Java cache emptied: 37653074 bytes
->FireFox cache emptied: 87440888 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 104089 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 32902 bytes
RecycleBin emptied: 255705 bytes

Total Files Cleaned = 236.00 mb


OTL by OldTimer - Version 3.1.28.0 log created on 02092010_103738

Files\Folders moved on Reboot...
File\Folder C:\Windows\temp\JET52D0.tmp not found!

Registry entries deleted on Reboot...

Please try to reinstall MBAM one more time by following those steps I posted earlier. Also, create fresh OTL log. I forgot pinpoint that you need to run OTL twice to get a fresh log together with that result log.

Due to inactivity, this thread will now be closed.

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.